How do I return a Tempur-Pedic mattress?
If you purchased directly through us (online, by phone, or in a Tempur-Pedic only Flagship store locations) you may return mattresses within the 90-night trial period. The 90-night trial period does not apply toward closeout/final sale mattresses or other products.
What is the warranty on my Tempur-Pedic power base?
TEMPUR-Ease, TEMPUR-Ergo and TEMPUR-Extend power bases have a 3-year full parts and labor warranty with a 25-year limited warranty on the frame. If you experience problems with your power base, call us 800-821-6621 to talk to the Tempur-Pedic specialists at the manufacturer. They can help, whether it’s a simple question or a warranty-related issue.
Can I Return my Tempur power base?
While we do not accept returns on Foundations, TEMPUR-Ease, TEMPUR-Ergo and TEMPUR-Extend power bases, we stand by their quality with compelling warranties. TEMPUR-Ease, TEMPUR-Ergo and TEMPUR-Extend power bases have a 3-year full parts and labor warranty with a 25-year limited warranty on the frame.
How long is the trial period for Tempur-Pedic mattresses?
Mattresses purchased through Tempur-Pedic directly (online, by phone, or in a Tempur-Pedic only Flagship Store) have a 90-night trial. We recommend trying out your new mattress for at least 30 days to allow it to soften to it's true feel.
Does Tempur-Pedic have a return policy?
We ask you to try it for 30 nights, and if (during the first 90 nights) you don't love your new mattress, call us at 800-821-6621. We will work with you to address your concerns. If we can't find a way to make you happy, we will take the mattress back, and refund your money, less shipping charges.
What happens to the Tempur-Pedic mattresses that are returned?
Most returned mattresses go through the wash and are then donated to local charities or “upcycled for use in our pop-up experiences.”
What is Tempur-Pedic guarantee?
For 10 years after you purchase your new mattress or foundation from Tempur-Pedic or an authorized Tempur-Pedic Retailer, when it has a defect covered under the warranty, we will replace or repair it. This includes all parts of the mattress and foundation, and there's no deductible.
Can you return opened mattress?
If the mattress has been unopened the customers can return it for 30 to 100 days. However, if you have unpackaged your mattress you can still return them within 30 days of purchase.
Why is my Tempur-Pedic so uncomfortable?
Why Is my Tempurpedic Pillow or Mattress so Firm? According to ecosa, a mattress manufacturer, a Tempurpedic pillow or mattress may feel a little bit uncomfortable at first, just like a brand new pair of shoes. They may feel too firm and require an adjustment period to settle.
What is the lifespan of a Tempur-Pedic mattress?
Generally, a higher quality and more expensive TempurPedic Mattress will last you 8-10 years while a lesser quality TempurPedic Mattress can last 5-8 years. Overall, the normal lifespan of a TempurPedic Mattress hovers around six years before replacement.
Do Tempur-Pedic mattresses sag over time?
Tempur-Pedic mattresses do not typically sag—unless they are not cared for or supported properly. If your mattress begins to sag, it could be because the weight of the mattress is not equally distributed or because the mattress is not supported by a strong bed frame or box spring.
Should a Tempur-Pedic mattress be rotated?
Flipping and rotating Each of our mattresses use our patented, one-sided design that means you'll never have to flip, rotate, or turn it. The TEMPUR material will return to its original shape time after time, year after year.
How do you fix a sagging memory foam mattress?
There are 3 ways to help fix a sagging memory foam bed:Ensure you're using the correct bed base / adding plywood.Adding additional removable toppers to take most of the wear at night.Choosing a quality memory foam mattress to begin with that can be rotated.
What are my rights to return a mattress?
Returning a mattress bought in store. No matter how uncomfortable it is, if a mattress bought in a physical shop is not actually faulty or damaged, you can only return it if the retailer has a returns policy – which isn't a legal requirement.
How do I return a foam mattress?
0:004:22How to Return or Move a King or Queen size Foam Mattress Part 1YouTubeStart of suggested clipEnd of suggested clipSo once you've got the mattress bagged. Up you want to make sure that you seal the end you can use aMoreSo once you've got the mattress bagged. Up you want to make sure that you seal the end you can use a tape gun. Like that with the plastic tape you but you want to seal up the end really good.
Can you return an adjustable base?
Adjustable bed bases are often not returnable at all. Other companies say they will refund the cost of the bed. This can mean their cost (what they paid, not what you paid) of the bed minus the freight charges, which will leave you with with only a fraction of your money returned.
Can you return an opened mattress to Walmart?
In terms of condition, Walmart requires that the product is still in reasonable condition. This means that air mattresses can be returned even if the packaging has been opened. So long as the mattress itself is undamaged, you should have no problem making a return.
Can you return a mattress without tags?
You can report the manufacturer selling mattresses without the tag. The penalty can range from a legal notice served to the manufacturer or seller to stop removing the tags or provide the correct information, to a fine of up to $1,000.
How many days do you have to return a mattress?
It will take time for your body to adjust to your new mattress and vice versa. In fact, studies show most people experience some initial level of discomfort with their new mattress. Because of this, we ask you to sleep on it for a minimum of 21 nights to allow for this adjustment period.
What is Amazon's return policy on mattresses?
Mattresses. You can request a return or refund for any reason within 100 days of receipt of shipment. We accept the return of mattresses that are unopened and in their original packaging. Unboxed, expanded, and full size mattresses are not returnable, but are eligible for a refund.
Does Tempur-Pedic offer white-glove delivery?
Based on our records, Tempur-Pedic does not currently offer white-glove delivery. Check the full discussion to learn more.
Does Tempur-Pedic price point?
Based on our records, Tempur-Pedic does not currently price competitiveness. Check the full discussion to learn more.
