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Since The Ordinary is one of the DECIEM brands, the standard DECIEM return policy also applies to The Ordinary products. You have the right to return unwanted products bought online and in stores within one year of purchase, provided that at least 50% of the product is unused.
Full Answer
Can you return the ordinary products?
Since The Ordinary is one of the DECIEM brands, the standard DECIEM return policy also applies to The Ordinary products. You have the right to return unwanted products bought online and in stores within one year of purchase, provided that at least 50% of the product is unused.
Does the ordinary have free returns?
If you are not satisfied with your purchase made through the DECIEM website or one of our DECIEM retail stores, we are happy to let you know that you can return any unwanted products that are at least 50% full within 365 days (1 year) from the date of purchase as stated on your invoice/receipt.
Can I return serum?
You may return your merchandise, within 10 days of receipt of shipment for a full refund or exchange if you are unhappy for any reason. Merchandise must be returned in its original packaging, unopened and unused for a full refund.
Can I sell the ordinary products?
Yes, you can!
Why did Sephora stop selling the ordinary?
“We are leaving Sephora due to payment issues but will launch online and in stores with Ulta and Douglas imminently.” The Ulta move is happening ahead of schedule, with WWD reporting that it was originally slated for 2019.
Can I return the ordinary to Sephora?
Returns Policy If you are not completely satisfied with a Sephora purchase or gift for any reason, Sephora welcomes you to return new or gently used products for a full refund to your original method of payment if returned within 30 days of purchase, in most cases.
Can you return makeup if it isn't the right shade?
Drugstore.com: The site's 100% Color Guarantee means that if you're unhappy with a foundation shade, lipstick hue, or any other makeup item with color, you can return your opened/used beauty products for a full refund.
Can I return opened foundation to Sephora?
Sephora: Yes, opened products are accepted for returns or exchanges along with receipt. For online orders, you must return the item to Sephora.com within 60 days of the purchase date for a full refund — minus original shipping fees, but a complimentary return label is included in the original packaging.
Can you return opened makeup to Target?
You might not guess it by reading Target's standard return policy, but yes! You can return makeup to Target. In most other cases, Target does not accept returns on items that have been opened or used, but the company allows customers 90 days to return makeup products as long as you have a receipt.
Is The Ordinary high quality?
Our Verdict. Overall, we think that The Ordinary products are formulated well with high-quality, evidence-based ingredients. And it's a plus that the products are priced low, making this brand accessible to many consumers.
Why is The Ordinary so popular?
The Ordinary which comes under the brand DECIEM, features the most popular skincare ingredients, like niacinamide and hyaluronic acid, and focuses on delivering the best quality ingredients, at a very attractive price. Part of the brand's appeal is that it's actually affordable for everyone.
What is The Ordinary's best product?
Healthline's picks for the best products from The OrdinarySqualane Cleanser.Glycolic Acid 7% Toning Solution.High-Adherence Silicone Primer.Natural Moisturizing Factors + HA.Salicylic Acid 2% Masque.AHA 30% + BHA 2% Peeling Solution.Azelaic Acid Suspension 10%Buffet.More items...•
Are DECIEM returns free?
Bring your recycling to a participating DECIEM store near you. It's free, and you won't need a TerraCycle account or shipping label.
How do I return an online order to Ulta?
Returning your online order to one of our stores To avoid return shipping costs and speed up your refund, you may bring returned merchandise to any Ulta Beauty store. Simply bring the item(s) you wish to return to the store with its original email order confirmation, packing slip and all original packaging materials.
NEED TO MAKE A RETURN?
We’re sorry to hear that it’s not working out. If you are not satisfied with your purchase made through the DECIEM website or one of our DECIEM retail stores, we are happy to let you know that you can return any unwanted products that are at least 50% full within 365 days (1 year) from the date of purchase as stated on your invoice/receipt.
EXCHANGES
We do not offer store credit or exchanges at this time. However, if you’re unhappy with one of our products, please review the return instructions below.
HOW TO RETURN
You may return unwanted products to any DECIEM retail location within the same country as your original purchase. A receipt or proof of purchase is required to process your refund to your original method of payment. We do not offer store credit or exchanges.
CUSTOMER RESPONSIBILITY
Returned products are your responsibility until they arrive at DECIEM.
REFUNDS
We aim to refund you within 12 business days of the product being returned to DECIEM, however these times may be impacted during high volume periods.
THIRD-PARTY RETAILERS
We do not provide refunds or exchanges for products purchased outside of DECIEM. You must abide by the return and exchange policies set in place by the authorized retailer you have made your purchase with. Please contact the retailer in question for more details.
FAIR USE
If we notice an abnormal pattern of return activity or behaviour then we may connect with you about your returns.
Need to Make A Return?
Exchanges
How to Return
- IN-STORE/PICKUP PURCHASES
You may return unwanted products to any DECIEM retail location within the same country as your original purchase. A receipt or proof of purchase is required to process your refund to your original method of payment. We do not offer store credit or exchanges. We are unable to proces… - ONLINE ORDERS
Online orders can be returned in-store or online. If returning in-store, please provide our store ambassador with your order number at checkout. If you are not near a DECIEM store and need to return your product(s) via mail, please follow the instructions below. We ask you to ensure that t…
Customer Responsibility
- Returned products are your responsibility until they arrive at DECIEM. Though it’s not required, we do recommend purchasing tracking services for your protection and to also hold on to the proof of postage in case you need to contact us about your return. Please note DECIEM does not incur the cost of return tracking or postage. Only products received by our warehouse can be credited…
Refunds
- We aim to refund you within 12 business daysof the product being returned to DECIEM, however these times may be impacted during high volume periods. All returns will be credited to the original method of payment.We cannot process your refund to an alternative card. The refund will be issued upon processing of the returned product(s). You will recei...
Third-Party Retailers
- We do not provide refunds or exchanges for products purchased outside of DECIEM. You must abide by the return and exchange policies set in place by the authorized retailer you have made your purchase with. Please contact the retailer in question for more details.
Fair Use
- If we notice an abnormal pattern of return activity or behaviour then we may connect with you about your returns. Any abuse of the return policy can result in the suspension of the account and any associated accounts. If this has happened to you, and you think we’ve made a mistake, please contact our Customer Happiness team and we’ll be happy to review it with you. If your account h…