Return Policy Theory.com will accept return merchandise in its original and unused condition, provided that all tags are attached and accompanied by an original receipt within 30 days of purchase at Theory.com. Gifts purchased on Theory.com may only be returned for store credit or exchanged within 60 days of original purchase.
Full Answer
What is the return policy at theory outlet?
Theory Outlet will accept returns or exchange merchandise in its original and unused condition, provided that all tags are attached and accompanied by an original receipt within 30 days of purchase at any standalone Theory Outlet store .Theory outlet store merchandise cannot be returned to a Theory retail location.
What is the refund policy at theory?
Theory will issue a refund in the form and amount tendered for the original transaction excluding cash purchases. Cash purchases may only be returned for store credit. Returns and exchanges accompanied by a gift receipt may only be returned for store credit or exchanged within 60 days of original purchase.
How do I return an online order to theory?
Click here to initiate your online return for Theory.com and Theoryoutlet.com orders. New and unused merchandise may also be returned for a refund in the original form of payment at a Theory retail store accompanied by an online invoice within 30 days of receipt. Theory.com merchandise cannot be returned to any Theory Outlet locations.
Can you return a gift card to theory?
Gift card sales are final and may not be returned. All merchandise purchased at Theory retail stores and Theory.com at a discount of 41% off or more, as well as swimwear, intimates, jewelry, and special order items are final sale and may not be returned or exchanged.
Does theory have free returns?
To initiate a return please click here - initiate a return - US . Returns received after 14 days of your delivery date will incur a $9.95 restocking fee. If you are unable to initiate a return label please email clientservice@theory.com.
What is return and refund policy?
A return and refund policy is an agreement between customers and your business regarding returns and refunds. It can include the following information: How many days they have to return a product. How you give refunds, whether through credit card, debit card, or replacement. Who pays the shipping charges for returns.
Can you return theory outlet at theory?
Theory Outlet will accept returns or exchange merchandise in its original and unused condition, provided that all tags are attached and accompanied by an original receipt within 30 days of purchase at any standalone Theory Outlet store. Theory outlet store merchandise cannot be returned to a Theory retail location.
Does theory do price adjustments?
Does Theory.com price adjust? We will gladly accommodate a one-time price adjustment on full-price items within 14 days of the order date only if item is in stock in the same color and size for US ONLY orders.
Can I return something after 30 days?
Under the Consumer Rights Act, you have the right to return something within 30 days and get all of your money back if it's faulty, not as described, or unfit for purpose.
Can you return a product if you don't like it?
What if I don't have the receipt? If you can't get hold of the receipt and you're taking an item back simply because you don't like it, the retailer is under no legal obligation to give you a refund – but the retailer may offer you an exchange or a credit note.
Can I use a theory gift card at a theory outlet?
All Theory Gift and eGift Cards are redeemable on Theory.com, Theoryoutlet.com or in any Theory store within the United States. To redeem a Theory Gift or eGift Card on Theory.com or Theoryoutlet.com, enter the card number along with the four-digit PIN at checkout.
How long does theory take to ship?
What are Theory's shipping rates and delivery times? Orders placed today will be processed within 3-5 business days due to high volume. Delivery occurs 5 to 7 business days after processing. Orders placed today will be processed within 3-5 business days due to high volume.
Do you need your card to return at Zara?
Zara Store All you have to do is present the items you wish to return together with the sales receipt. You can bring it on your phone, bring in a printed copy or show your ZARA QR which you will find in the “Purchases” section in the Zara app.
How do you know when the price is right economics?
Price is dependent on the interaction between demand and supply components of a market. Demand and supply represent the willingness of consumers and producers to engage in buying and selling. An exchange of a product takes place when buyers and sellers can agree upon a price.
What is theory of factor pricing?
• The theory of factor pricing deals with the prices paid for. factor services (land, labour, capital, entrepreneur) and. received by the sellers of factor services. It deals with wage rate, interest rate specific rent and profit.
What are pricing theories?
The theory of price—also referred to as "price theory"—is a microeconomic principle that uses the concept of supply and demand to determine the appropriate price point for a given good or service.
What is the meaning of return policy?
Return policy definition (noun) A return policy is a document that outlines the rules for returning purchased goods or services. These policies often include refund information, returns requirements, timeframes, and customer support contact information.
What is the return policy of a company?
Return policies are the rules retail merchants establish to manage the process by which customers return or exchange unwanted or defective merchandise that they have purchased previously. Return policies are an extension of the customer service retailers provide; they tend to be fairly liberal as a consequence.
What is a good return policy?
It's important to let your customers know how long they have to return a product. Generally speaking, 15-30 days is standard, although some businesses opt for 90 days. Either way, you won't be doing yourself any favors by accepting returns beyond that time.
Why do we have return policy?
Why have a return policy? A fair return policy builds trust between a business and its customers. In fact, offering a clear and consistent way for customers to return a purchased item can increase conversion and repeat rates.
Can you return items purchased as a final sale?
Items purchased as "FINAL SALE" are not eligible for return, exchange or credit without exception and merchandise is sold as is. Promotions including coupons and promo codes, cannot be applied to Final Sale purchases.
Can you return Theory merchandise?
Items purchased at retail stores, department stores or any other store selling Theory merchandise may not be returned to Theory.com.
Can you return a theory outlet?
TheoryOutlet.com will accept returns or exchange merchandise in its original and unused condition, provided that all tags are attached and accompanied by an original receipt within 30 days of purchase at Theoryoutlet.com. Gifts purchased on Theoryoutlet.com may only be returned for store credit or exchanged within 60 days of original purchase. Merchandise purchased at Theory Outlet stores and Theory.com at a discount of 70% off or more, or labeled as Final Sale, may not be returned or exchanged. Please allow 7 business days for shipping transit time. For Instagram and Facebook orders, please initiate return on the app where you placed the order.
How long does it take to get a refund from Theory?
New and unused merchandise may be exchanged or returned for a refund onto the original form of payment at a Theory retail store, accompanied by an online invoice, within 28 days of receipt. This does not affect your statutory rights.
How long does it take to report a style that is imperfect?
In the very rare occasion that you receive a style that is imperfect, we ask that you report this to our customer care team within 14 days of receiving it. We will endeavor to source a replacement.
Can you return Theory merchandise?
Items purchased at retail stores, department stores, or any other store selling Theory merchandise, may not be returned to uk.theory.com.
Can you track a return label?
Theory is not able to track if a return label has been activated by a customer. Therefore, in the event that a returned parcel cannot be located within our premises, and proof of postage cannot be provided to us, we will not be able to process a refund for the returned items. We ask that customers take a photo of/write down the tracking number, or ask for a proof of postage as this will help us track down the parcel.
How long does it take to return a gift from Theory?
Gifts purchased on Theory.com may only be returned for store credit or exchanged within 60 days of original purchase.
What time does Theory cancel orders?
If placed during Monday-Friday for Theory’s business hours of 8am – 7pm ET, we can attempt to cancel domestic orders within 1 hour. Please call Monday-Friday for Theory Client Service at 877.242.3317 immediately.
How to check balance on egift card?
To check the balance of your Gift/eGift Card, Click Check Balance and enter the Gift Card number and four-digit PIN.
How to get a price adjustment from Theory?
To receive a price adjustment, please contact us immediately at ClientService@theory.com or call Theory Client Service at 877.242.3317. Final Sale items are excluded and other promotions may also be excluded.
Who is responsible for the contents of a package?
In the event a freight forwarding company address has signed for a package, the freight forwarding company assumes the responsibility for the contents. The freight forwarder is accountable for the package from the time of collection from the consignor, until the time of delivery. They are liable for any loss or damage occurring to any goods or consignment. This includes, but is not limited to: loss of merchandise, physical damage, theft, any mishaps that lead to delay in delivery or any financial loss arising due to mishap. Please contact the freight forwarding company directly for further assistance.
Can you return unused merchandise to Theory?
Theory.com merchandise cannot be returned to any Theory Outlet locations.
Is the delivery time longer during sale periods?
During sale periods and promotions the delivery time may be longer than normal.
