Return-Policy.org

thredup return policy

by Asa Wunsch Published 2 years ago Updated 1 year ago
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What is Thredup's return policy?

Shipping & Return Policy

  • Free shipping on all orders over $79
  • $5.99 flat rate for orders under $79
  • Handbags and final sale items are non-returnable
  • You have 14 days from arrival to postmark an item for return.
  • Items are subject to a $1.99 restocking fee if returned. ...

More items...

Is Thredup worth it?

ThredUp is worth it to buy occasionally with good deals for brand new items that you can use coupons and reward points for additional discounts. Managing your expectations for what to pay and knowing that you are buying second-hand is a good way to prevent disappointment. Beginner’s Guide to Shipping: How To Ship a Package Cheap

How to return to ThredUp?

Return Options. I chose the return shipping label that’s free, which is great except that you get store credit instead of a refund. (To get a refund, you have to pay for an $8.99 shipping label.) But I’m sure that we’ll be able to find something else at ThredUp, so I’m not too worried about having store credit.

How to return Thredup?

thredUP credit: We'll give you a free return shipping label and your refund will be in non-cashoutable thredUP credits. These credits cannot be converted or refunded to your original form of payment once the refund is processed. Original form of payment with shipping fee: We'll give you a return shipping label for a fee of $8.99 and you'll receive your refund to your original form of payment.

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Can you return items from ThredUP?

Refund Requirements: To qualify for a refund, all items must be in the same condition in which you received them. All items are subject to a $1.99 restocking fee. Original shipping charge is not refunded when returning items. Final sale items are not returnable.

Is ThredUP restocking fee per item?

Because every item we sell is unique, when it's returned to us it must go through the same rigorous quality inspection and acceptance process that it went through the first time in order for it to be re-listed. To alleviate some of these costs, returned items are subject to a small $1.99 restocking fee.

Where can I drop off ThredUP returns?

The ThredUP Return Policy for Goody BoxesPack the item you want to return.Place the shipping label on the box.Drop off your parcel at FedEx or USPS.

How long does it take ThredUP to process a return?

3 to 5 business daysAfter we receive your return, please allow 3 to 5 business days for your return to be processed. Once your return is processed, you'll receive a confirmation email.

Are thredUP returns free?

While it's costly to put items back online, we want to keep giving you the option to return items. To alleviate these processing costs, returned items are subject to a $1.99 restocking fee.

Is thredUP a good company?

thredUP has a consumer rating of 3.21 stars from 5,745 reviews indicating that most customers are generally satisfied with their purchases. Consumers satisfied with thredUP most frequently mention great condition, good quality and polka dot. thredUP ranks 4th among Used Clothing sites.

Does thredUP wash the clothes?

Unfortunately, clothes are not washed at ThredUp.

What does thredUP do with unaccepted clothes?

Any unaccepted items (the things thredUP wouldn't be able to sell on-site) are shipped back to you (for $10.99) or responsibly recycled, according to the company. The Donation Clean-Out Kit is what it sounds like. You can send in women's, men's, and kids' items.

How do I send a box to thredUP?

If you received a Clean Out Label​, fill any shippable box with items that you want to sell and affix the pre-paid label to the box. Drop the bag off at any FedEx Office or USPS location. Once your box is received at our warehouse, we'll evaluate each item based on our quality standards.

Does thredUP return credit expire?

There is a $600 credit earnings cap each year, and every $10 in credits you earn from your friends expires within 30 days. There used to not be an expiration at all.

Do thredUP bags expire?

No, Clean Out Kits do not expire, however, some older bags may process with a recycling fee which we do not apply any longer.

Does thredUP charge shipping?

Choose the bundled shipping option at checkout. We can't retroactively bundle your orders, so make sure you pick the option below! If your initial order totals less than your free shipping threshold, you will be charged a one-time $8.99 shipping fee.

Does thredUP shopping credit expire?

There is a $600 credit earnings cap each year, and every $10 in credits you earn from your friends expires within 30 days. There used to not be an expiration at all.

How long does thredUP take to ship?

3-8 business daysOrders Shipping Within the United States: Once shipped, your orders will be delivered in 3-8 business days. Please note: Shipping for Hawaii, Alaska, APO/FPO/DPO, Puerto Rico, US Virgin Islands, and Guam take up to six weeks in some cases.

What is the return policy for poshmark?

All sales are final on Poshmark. However, we take an active role in each and every purchase made to ensure both the buyer and seller have a great experience. A buyer may open a case with us if they don't receive their item or the item they receive is not as described within the listing.

How do you get thredUP points?

You will earn 100 points on your very first Donation Kit. This is one time use only. For every order, you will earn 1 point per dollar spent. Points are awarded based on the subtotal minus taxes, shipping, and discounts.

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