How do I return an item to Tillys?
Take the item to any Tillys store to return it with no additional charges or fees—all you need is the receipt. In case you lost it, the store will not allow you to get a refund. Without the receipt, you can exchange your item for another merchandise of equal value.
What is the return policy for in-store returns?
In-Store Returns can be exchanged or refunded for store credit. Holiday purchases made November thru December are accepted for 60 days or thru January 15 of following year (whichever is later). We do not offer exchanges for online purchases.
How do I request a return for my order?
STEP 1 – Request your Return. You should find this in either your order confirmation or shipment email. If you placed your order using your Tilley account, you can also find it in the “Order history” section. Click on the “REQUEST A RETURN” button Below.
Can you return items to any Tillys?
Can you return to any Tillys store location? Yes, you can return most in-store and online purchases to any Tillys store location. Your item does not have to be returned to the same store where it was purchased.
Is Tillys clearance returnable?
For online purchases, Tillys accepts the return of full-priced merchandise with the original receipt and tags attached for up to 60 days after purchase. All sale merchandise is returnable for a Tillys Store Credit. All sale merchandise ending in . 97 (cents) is final sale during red tag promotional clearance events.
How long does Tillys take to refund?
within two weeksWhen do I get my refund once I have returned an item? Once we have received the item in our warehouse, we aim to process a refund onto the original payment card within two weeks.
What does final sale mean?
Final Sale items cannot be returned or exchanged by mail or in store.
Do you need a receipt to return at Tillys?
A receipt is required for all returns. However, if you no longer have a copy of your original receipt, an exchange may be made for merchandise of equal or lesser value. If you have further questions or require additional assistance, please contact our Customer Service department.
Can you return a skateboard to Tillys?
Tillys accepts the return of merchandise with the original receipt and tags attached for up to 60 days after purchase.
How long does it take to return a BuyBuy Baby product?
The products you buy from BuyBuy Baby can be returned within 90 days of purchase at the store or date of receiving in case of online orders. For the orders made to Canada, the return time is increased to 365 days except for some products. According to Buy Buy Baby Return Policy refunds will be sent to the customer through the same mode of payment that was used during the purchase.
How long does it take to return a baby?
Buy Buy Baby Return Policy is a bit complicated when it comes to the timeline for the return of each product. For some products, the time given is 90 days and for some, it is 30 or 60 days. This is the reason the customers need a clear explanation about BuyBuy Baby Return Policy and when they can return each product and how.
Can you return Tillys afterpay?
You get store credit against discounted item returns. Afterpay orders can only be returned by mail.
Can you get a refund from Tilly's?
Tilly’s return policy on sale items is very clear – you can only get store credit against sale item returns. But if you want to get a full refund ( minus shipping) on your full price item, you must apply within sixty days. Note that according to Tilly’s return policy shipping for returns is not usually free.
Can you return Tilly's without receipt?
Q. Can you return something to Tillys without a receipt?#N#Tilly’s doesn’t encourage returns without a receipt. But if you absolutely cannot locate your receipt, you can at best exchange the item in-store for something else priced the same or lower. If you want an online return, contact customer care for a copy of your receipt.
Can I return an open item to BuyBuy Baby?
Can I return open items to buybuy baby?#N#In some cases, it is possible to return an open item if you have the receipt and if you are sending the product within the given time frame. However, there are exceptions including breast pumps, car seats, custom-made products, etc.
Does Tilley accept returns?
Sorry, no returns will be accepted on clearance items, masks, face shields or underwear.
Does Tilley offer return shipping?
Tilley will provide a return shipping label to customers within the Canada for all returns. When the store credit option is selected, Tilley will provide a FREE return label and the customer will receive the full purchase value in the form of a Tilley e-Gift Card.
How long do you have to return something at Tillys?
You have 60 days to return your item to Tillys for a full refund in the original form of purchase.
Are there some items that cannot be returned?
Yes, there are actually many things that are not eligible for return at Tillys. The Final Sale non-refundable purchases include goggles, watches, undies, jewelry, sunglasses, cosmetics, candy, and red tag promotions.
Can you return items without tags?
You cannot return any items that don’t have the original tags or packaging. So make sure that you keep all your packing and tags until you are 100% sure that the item is going to work out for you.
What is the return policy for online Tillys.com purchases?
New unused merchandise that was purchased online can be returned within 60 days in-store for free or returned by mail for a $7 return label fee.
Can I exchange my online purchase?
Online purchases cannot be exchanged at Tillys or Tillys.com. You will have to return your item for a refund and then repurchase.
What is the Tillys return policy with Afterpay?
Purchases made with Afterpay can be returned within 60 days. The refund amount will be credited to your Afterpay account, and cannot be issued in cash.
Can I return the item if it was purchased with a gift card?
Yes, new and unused items purchased with a gift card can be returned within 60 days. Your refund will be issued as in-store credit.
Can you return Tillys merchandise without receipt?
Take the item to any Tillys store to return it with no additional charges or fees—all you need is the receipt. In case you lost it, the store will not allow you to get a refund. Without the receipt, you can exchange your item for another merchandise of equal value.
Can I return Tillys products to Amazon?
If you used PayPal or Amazon to buy your Tillys product, you can get a refund to your original payment method for online returns only. The in-store return process is different—you can exchange the merchandise or get a Tillys gift card of the same value.
Do you get a gift certificate if you return a gift?
Once the returned item is received, a gift certificate will be mailed to you.
Is Tilly Living responsible for lost packages?
Tilly Living is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, Tilly Living will confirm the delivery to the address provided, date of delivery, tracking information and shipping carrier information for the customer to investigate.
Does Tilley accept returns?
Sorry, no returns will be accepted on clearance items, masks, face shields or underwear.
Does Tilley offer return shipping?
Tilley will provide a return shipping label to customers within the Canada for all returns. When the store credit option is selected, Tilley will provide a FREE return label and the customer will receive the full purchase value in the form of a Tilley e-Gift Card.
