timberland boots return policy

What is Timberland’s return policy?

You may return merchandise purchased online for size, fit or style reasons within 60 days of shipment of your order or January 31, 2020 (whichever is later), provided it has not been damaged, washed, altered or worn. Returning your timberland.com merchandise is free and easy to do - we provide a pre-paid shipping label for FREE returns.

What is the warranty on Timberland boots?

LIMITED WARRANTY. Since 1973, Timberland has been committed to offering the finest products, using only the best materials and applying strict quality control standards. Timberland products are warranted to be free of defects in material and workmanship for 12 months from date of purchase.

What is the return policy for custom shoes?

The store can provide a gift card, or customers can make returns via the free shipping label. At this time, we are unable to accept returns for customized products. Custom footwear orders are nonrefundable, except in cases of manufacturing or material defects (this does not cover normal wear and tear).

How long does it take to get a refund for shoes?

Ship footwear and original dated receipt within five (5) days of your initial call. Packages must be returned prepaid. Only original purchase price will be refunded; refund does not include applicable taxes and/or shipping charges for return.

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Can you return Timberland boots after wearing them?

You may return merchandise purchased online for size, fit or style reasons within 60 days of shipment of your order provided it has not been damaged, washed, altered or worn.

Do timberlands have lifetime warranty?

Do Timberland Boots Have a Lifetime Warranty? While an article on Consumer Reports states that Timberland offers a lifetime warranty, this is not true. Such claims have perpetuated the Timberland lifetime warranty rumor, so consumers still ask questions about it on Quora and similar websites.

How do you exchange Timberlands?

To exchange your order at a Timberland store, simply gather the item(s) you are returning along with original packaging, tags, packing slip, original receipt, or your order confirmation email. If you do not have proof of purchase, we are happy to evaluate your item for an exchange or store credit.

Where can I return Timberland returns?

Tape the box securely, again taking note of your return tracking number, and drop return at one of the following.Post office (USPS) or local post person.FASTEST REFUND OPTION!! FedEx office, drop-box, or a pick-up from your home (additional fees not covered under free returns)

How long do Timberland boots last?

Mud, snow, rain or dirt, Timberlands are notoriously hard-wearing. With proper care, they can last for years, thanks to their premium waterproof leather outer, durable sealed stitching and tough rubber soles. Engineered to keep your feet warm and dry, they're a classic style that will see you through any season.

How long should a pair of boots last?

A good boot, however, should last about six months long. If you put a lot of pressure on the shoes and wear them for several hours every day, they can give you three to six months of use.

Can you return boots after wearing them?

You can only return them for refund or exchange if they are unworn, in the original product packaging, and you have the receipt or invoice. While they say you can return items for any reason for up to 60 days, they can't appear to have been worn.

How do I contact Timberland customer service?

Open a.Call. 1-888-802-9947.Text. 1-920-545-5123.

Does journeys accept returns without receipt?

To support our goal of "going green," Journeys no longer sends physical receipts or invoices in the box for online and in-store orders. To return or exchange in a store, simply use your order confirmation email as your proof of purchase! If you have any issues due to the lack of receipt or invoice, please contact us!

How long does a Timberland refund take?

The Timberland Return Policy in a Nutshell The company will issue a refund to your original payment method in the amount of the product price plus applicable taxes. Processing time typically takes up to 7–10 business days. In-store purchases can be returned in person only.

How do I return a parcel to yodel?

How it worksStick the CollectPlus. delivered by Yodel returns. label on your package. No label? Create one here.Drop it off at your local. Yodel serviced CollectPlus Point.Keep the receipt and. track your return online. Your parcel will be returned. to the retailer typically within. 3 – 5 working days.

Does Timberland do free shipping?

SHIPPING POLICY We offer FREE 3-Day and FREE standard (ground) U.S. shipping, every day. Orders are shipped on business days only (Monday-Friday, excluding U.S. federal holidays). 3-Day Shipping: You can expect your order to arrive in 3-4 business days, which includes order verification and processing.

What is the warranty on Timberland?

Since 1973, Timberland has been committed to offering the finest products, using only the best materials and applying strict quality control standards. Timberland products (the “Product(s)”) are warranted to be free of defects in material and workmanship for 12 months from the original date of purchase.

How do you fix a broken Timberland?

0:031:39How To Get The Scuffs Out Your Timberlands - YouTubeYouTubeStart of suggested clipEnd of suggested clipI'm going to show you how to get the scuffs out super simple and easy just by using a nail file soMoreI'm going to show you how to get the scuffs out super simple and easy just by using a nail file so you see this one's a little beat-up not as bad as the other one.

Will Timberland resole boots?

We'll restore and resole them. We'll refinish and respect them.

How much does it cost to resole Timberland boots?

How much does it cost to resole boots? If you take your boots in for shoe repair at a cobbler, it will probably cost between $80 and $150 to get your boots resoled.

I placed an order online by visiting Timberland.com

Free returns are offered for orders placed at Timberland.com within 60 days of shipment, provided the item has not been worn, washed, altered, or damaged ( view full return policy ).

I purchased at or through a Timberland store

If you visited or called a Timberland store near you and either made a purchase in store or a store associate helped place an order for inventory that wasn’t available at that store (excludes Timberland.com orders), please follow these instructions.

I purchased through an authorized retailer, either online or in store, that sells Timberland products

We are unable to access order information, payment details, or inventory from authorized retailers, therefore cannot process refunds for items purchased outside of Timberland stores or Timberland.com. Please contact the retailer you purchased from directly for assistance. We sincerely apologize for the inconvenience!

I do not know where my item (s) was purchased

If you received a gift or do not know where your Timberland item was purchased, we are unable to provide a refund.

What is Timberland known for?

Timberland is best known for selling high-quality, popular boots, but the company has expanded beyond boots to sell clothing and accessories. Timberland sells items from dedicated store fronts, through authorized dealers and online.

What is the number to call Timberland?

The Timberland customer service department is open 24 hours a day at 1-888-802-9947. We pressed #5 for general questions because there was no option to reach the return department. A customer service agent answered the call after a short wait.

How long does it take to return Timberland?

According to Timberland, you can use the pre-paid return label to send back your purchase within 60 days. ...

Where to drop off a box for mail?

Package the item (s) and place the mailing label on the outside of the box. You can drop the box off at the post office as it is sent Parcel Post. If an item was damaged during the shipping process or is found to be defective, contact the customer service department immediately at 1-888-802-9947.

Can I return a personalized item?

The customer service agent will work with you to replace the item as quickly as possible. Returns are not accepted on personalized items, unless the items are found to be defective . If your purchase was shipped outside the United States, you must pay the return shipping cost.

What is your return policy?

Returning an item to us is quick, easy and free. If for any reason you are not happy with a product you’ve purchased, you can return it to us within 30 days for a refund. Once we’ve inspected the item, we’ll refund the price you paid, back to your original payment method.

What if the carrier is not able to collect my return?

If for any reason your package is not collected on the day you’ve booked, please follow our usual returns instructions and book in another pick up free of charge.

I purchased online, can I return to a retail store?

Online purchases should be returned directly to our online store. It’s free and simple to return to us – just click here for details.

I purchased in a retail store, can I return online?

We are unable to accept returned items from retail stores. Please check here to find your nearest store to return to. If you have difficulty getting to a store, just call the store you purchased from, who will be able to help you. Alternatively, contact us and we’ll be happy to help.

Can I return an item for an exchange instead of a refund?

We are unable to offer an exchange - if you would like a different size, colour or item, please return the product to us and place a new order.

How do I create a return label?

Just click here and select ‘create a return’ to create and print a returns label. All you need is your order number and billing zip code used when you placed the order. Your order number should start with a number.

Where can I find my order number?

You can view your order number on the order or shipping confirmation email we sent to you. If you are an account holder, you can log into My Account and click on Orders to view your order number. Your order number should start with a number.

I Placed An Order Online by Visiting Timberland.com

• Free returns are offered for orders placed at Timberland.com within 60 days of shipment, provided the item has not been worn, washed, altered, or damaged (view full return policy). RETURN BY MAIL 1. Put the item(s) you are returning, with original packaging, inside the outer carton or box it was shipped in. 1.1. If you do not have the outer carton,...

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I Purchased at Or Through A Timberland Store

I Do Not Know Where My Item(S) Was Purchased