What is Timberland’s return policy?
You may return merchandise purchased online for size, fit or style reasons within 60 days of shipment of your order or January 31, 2020 (whichever is later), provided it has not been damaged, washed, altered or worn. Returning your timberland.com merchandise is free and easy to do - we provide a pre-paid shipping label for FREE returns.
Do timberland factory outlet stores offer discounts?
Our Timberland Factory Outlet Stores offer lots of exclusive products, discounts and a unique shopping experience. But if you don’t feel like putting your boots on and visiting one of our Timberland outlets today, check out the styles we’re currently offering online!
How do I exchange an item at Timberland?
EXCHANGE AT A TIMBERLAND® STORE To exchange your order at a Timberland store, simply gather the item(s) you are returning along with original packaging, tags, packing slip, original receipt, or your order confirmation email. If you do not have proof of purchase, we are happy to evaluate your item for an exchange or store credit.
Can I buy Timberland boots online?
But if you don’t feel like putting your boots on and visiting one of our Timberland outlets today, check out the styles we’re currently offering online!
What is Timberland return policy?
At Timberland we want you to feel as confident in your order as we do in our products. You may return merchandise purchased online for size, fit or style reasons within 60 days of shipment of your order provided it has not been damaged, washed, altered or worn.
Can you return timbs?
You can visit any Timberland store to process a return, provided the item has not been worn, washed, altered, or damaged. If you are unable to visit a Timberland store or would like to inquire about returns at your local Timberland store, please use our store locator and contact the store directly for assistance.
Can you return timberlands without a receipt?
To exchange your order at a Timberland store, simply gather the item(s) you are returning along with original packaging, tags, packing slip, original receipt, or your order confirmation email. If you do not have proof of purchase, we are happy to evaluate your item for an exchange or store credit.
Can you return online Timberland to store?
Timberland accepts both mail and in-store returns for online orders. The only exceptions are online orders paid through PayPal. As Timberland can refund that type of transaction only with gift cards, you have no choice but to return the item in person.
Can you trade in old timberlands for new ones?
Timberloop, a program that launches today, will take back old boots and clothing to be refurbished or recycled into new products, as the company goes all in on circularity.
Can you return boots after wearing them?
You can only return them for refund or exchange if they are unworn, in the original product packaging, and you have the receipt or invoice. While they say you can return items for any reason for up to 60 days, they can't appear to have been worn.
Do timberlands have lifetime warranty?
Do Timberland Boots Have a Lifetime Warranty? While an article on Consumer Reports states that Timberland offers a lifetime warranty, this is not true. Such claims have perpetuated the Timberland lifetime warranty rumor, so consumers still ask questions about it on Quora and similar websites.
How long do timberlands take to come back?
I RETURNED MY ORDER THROUGH THE MAIL A return refund back to your original form of payment is processed 6-10 days after we receive your returned item(s) at our facility. Depending on where you initiated your return shipment, it can take between 1-3 weeks for your return to reach us.
Does journeys accept returns without receipt?
To support our goal of "going green," Journeys no longer sends physical receipts or invoices in the box for online and in-store orders. To return or exchange in a store, simply use your order confirmation email as your proof of purchase! If you have any issues due to the lack of receipt or invoice, please contact us!
How do I return a parcel to Timberland?
Your return will be refunded once it has been received and processed at our warehouse. Create a "return label" ... Pack the products with the return label. ... Drop the products or hand them to the carrier. ... Wait for return confirmation and refund.
How do I return a defective Timberland boot?
If you believe your product is defective, please email a completed Warranty Return Form to us at the below address, along with the following pictures:Internal tags showing style number and size.Product in its entirety.Bottom of soles showing tread, for footwear.Defective area.More items...
How do I contact Timberland customer service?
Open a.Call. 1-888-802-9947.Text. 1-920-545-5123.
How do I return a defective Timberland boot?
If you believe your product is defective, please email a completed Warranty Return Form to us at the below address, along with the following pictures:Internal tags showing style number and size.Product in its entirety.Bottom of soles showing tread, for footwear.Defective area.More items...
How do I send my Timberland boots back?
To file a Timberland warranty claim, you should email customer support at customersupport@vfc.com and provide these details:Completed Warranty Return Form.Proof of purchase no older than 12 months.Pictures of the product, internal tags with the size and number, the bottom of soles, and the defective area.
Do Timberland boots have a warranty?
Timberland products are warranted to be free of defects in material and workmanship for 12 months from date of purchase. Our warranty is an expression of our confidence in the material and workmanship of our company's products, and assures unsurpassed quality for rugged, dependable products.
How long do timberlands take to come back?
I RETURNED MY ORDER THROUGH THE MAIL A return refund back to your original form of payment is processed 6-10 days after we receive your returned item(s) at our facility. Depending on where you initiated your return shipment, it can take between 1-3 weeks for your return to reach us.
The Timberland Return Policy in a Nutshell
Timberland allows returns within 60 days of purchase, so long as the products are unworn, unwashed, undamaged, and unaltered.
Send a Return Request Letter Instantly With DoNotPay!
If you find filing a return request with Timberland time-consuming, you can speed up the process with our app. Here’s how you can use it to your advantage:
Demand a Swift Refund With the Help of DoNotPay!
If you don’t want to waste time writing an email, DoNotPay can help you request a refund in a few minutes. All you have to do is:
Complete All Tasks From the Comfort of Your Home
As soon as you subscribe to our versatile app, you’ll be able to do all of the following without leaving your home:
I placed an order online by visiting Timberland.com
Free returns are offered for orders placed at Timberland.com within 60 days of shipment, provided the item has not been worn, washed, altered, or damaged ( view full return policy ).
I purchased at or through a Timberland store
If you visited or called a Timberland store near you and either made a purchase in store or a store associate helped place an order for inventory that wasn’t available at that store (excludes Timberland.com orders), please follow these instructions.
I purchased through an authorized retailer, either online or in store, that sells Timberland products
We are unable to access order information, payment details, or inventory from authorized retailers, therefore cannot process refunds for items purchased outside of Timberland stores or Timberland.com. Please contact the retailer you purchased from directly for assistance. We sincerely apologize for the inconvenience!
I do not know where my item (s) was purchased
If you received a gift or do not know where your Timberland item was purchased, we are unable to provide a refund.
I returned my order through the mail
A return refund back to your original form of payment is processed 6-10 days after we receive your returned item (s) at our facility. Depending on where you initiated your return shipment, it can take between 1-3 weeks for your return to reach us.
I returned my order at a Timberland store
Please contact the store you returned your order to if you have not received your refund to your original form of payment within 7-10 business days ( find a store ).
I placed an order online by visiting Timberland.com
For size or style exchanges, please return your item (s) and reorder at your earliest convenience. Due to inventory restrictions and carrier transit times with mailing items to our return facility, we are unable to process direct exchanges.
I purchased at or through a Timberland store
All products and orders purchased through a Timberland store are eligible for exchange at any Timberland store. Exchanges cannot be processed through Timberland.com for store purchased items. We apologize for the inconvenience.
I purchased through an authorized retailer, either online or in store, that sells Timberland products
We are unable to access order information, payment details, or inventory from authorized retailers, therefore cannot process refunds for items purchased outside of Timberland stores or Timberland.com. Please contact the retailer you purchased from directly for assistance. We sincerely apologize for the inconvenience!
I do not know where my item (s) was purchased
If you received a gift or do not know where your Timberland item was purchased, we are unable to provide a refund.
I Placed An Order Online by Visiting Timberland.com
- Free returns are offered for orders placed at Timberland.com within 60 days of shipment, provided the item has not been worn, washed, altered, or damaged (view full return policy). RETURN BY MAIL 1. Put the item(s) you are returning, with original packaging, inside the outer carton or box it was shipped in. 1.1. If you do not have the outer carton,...
I Purchased at Or Through A Timberland Store
- If you visited or called a Timberland store near you and either made a purchase in store or a store associate helped place an order for inventory that wasn’t available at that store (excludes Timberland.com orders), please follow these instructions. 1. If our Timberland store associates provided you with a return label or specific direction for returns and exchanges, please follow th…
I Do Not Know Where My Item(S) Was Purchased
- If you received a gift or do not know where your Timberland item was purchased, we are unable to provide a refund. If the item you would like to return is in new condition with original packaging and all tags attached, you may be able to exchange the product for another size, color or style of the same or lesser value at your local Timberland store (find a store). We cannot guarantee an e…