Retail store returns
- You have 14 days to return a device purchased at a store.
- You can go to any T-Mobile store to return a device.
- A restocking fee may be charged for the return.
- Bring proof of purchase such as an emailed or printed receipt.
Full Answer
What is T-Mobile’s return policy?
ALL other states: Return Policy: T-Mobile will gladly assist you with your Returns. You can return or exchange a Device or accessory (“Device”) for a refund within 14 days of the purchase or lease date of the original Device.
How long do I have to return an Apple device?
Return a device or accessory within 14 days of the purchase date of the original device. Return the device with your receipt, in its package, with all contents undamaged and in good working condition, with no material alterations to the device’s hardware or software.
What is the return policy for the device?
Return the device with your receipt, in its package, with all contents undamaged and in good working condition, with no material alterations to the device’s hardware or software. Returns must be made at the store where the device was purchased.
Can I return a metro phone to T-Mobile?
Easy returns with Metro ® by T‑Mobile. Metro by T‑Mobile stores will gladly assist with your return. Return a device or accessory within 14 days of the purchase date of the original device.
Can you return a phone to T-Mobile after 14 days?
T-Mobile will gladly assist you with your return. You can return or exchange a Device or accessory (“Device”) for a refund within 14 days of the purchase or lease date of the original Device.
Can you return a phone you bought from T-Mobile?
Return your device at any T-Mobile store within 20 days. A restocking fee will be charged for the return. Bring proof of purchase, such as an emailed or printed receipt. Bring the device, USB charging cable, and any accessories you'll need to return.
Can you return an iPhone after using it?
Standard Return Policy In that unlikely event, we invite you to review the following terms related to returning a product. For iPhone returns (not purchased in volume), you may return your undamaged iPhone with its included accessories within 14 days from the date you received the product.
How long do you have to return a new phone to T-Mobile?
Returns need to be made within 14 days! All returned devices have a restocking fee that is usually $50 or more.
Can I return a phone if I don't like it?
If you're within this period, no probs. Take your phone in its original packaging with your receipt back to the shop. If you cannot find a returns policy, it's worth trying anyway. Again, take your phone in its original packaging, along with your receipt, back to the store where you bought it and ask.
Can I exchange my iphone for a different color?
Within 14 days days of purchase you can return it for a refund and then buy a different color. Good luck finding one. If you purchased the phone within the last 14 days you can simply return it and buy a new one; but you may have to wait for availability.
Can I return iPhone after 14 days?
Standard Return Policy You have 14 calendar days to return an item from the date you received it. Only items that have been purchased directly from Apple, either online or at an Apple Retail Store, can be returned to Apple.
Can you return an Apple product after you open it?
Standard Return Policy For eligible iPhone, Mac, iPad, Apple Watch and third-party products, you have up to 15 calendar days from the time you receive your item(s) to initiate a return. Items ineligible for a return include: Opened memory. Opened software*
Can I exchange an Apple product after 14 days?
Answer: A: If purchased directly from Apple, you have a generous 14-day period within which to return an unwanted device for exchange or refund. This period may sometimes be extended, to a specific date, to accommodate items purchased during a holiday period - such as Christmas/New Year.
How much is a restocking fee?
about 15 percent to 20 percentA number of companies charge “restocking fees” that that are often about 15 percent to 20 percent but can go much higher.
How do I get a refund from T-Mobile?
To request a payment refund, contact T-Mobile Customer Service. You'll need to be the account holder or an authorized user and able to verify the account. Payments older than 12 months from the date of request are not eligible for refunds.
What happens returned Iphone?
They get sent off to the factory. Where they are checked for the problem then disassembled. Useable parts are then used to remanufacture phones. They don't just simply turn around and resell returns as used refurbished phones.
Can I return my iphone if I opened it UK?
Standard Returns to Apple Retail If the item is returned in the original box with included accessories, we will exchange it or offer a refund. Opened software, memory and other media can be exchanged for the same item, but cannot be returned for a refund.
Does Apple have restocking fee?
In the U.S. Apple does not charge restocking fees for open-box returns. They only require that for returns, all items are repackaged with all the cords, adapters and documentation that were included when you received it.
Can you return an Iphone without the box?
What we normally hear is returning for refund, that is, within the initial 30-days after purchase, the original packaging must accompany the product. If you don't have it, take what you do have to the Apple store, or make a copy of the receipt if you are sending to Apple.
How long do you have to return a phone?
You have a 20-day return window to exchange or return any device and accessory or cancel service activation if you placed your order over the phone or online. To initiate and complete the process, you’ll have to:
How to return a phone that you bought online?
To get a return label and complete the process, follow these steps: Call 1-800-937-8997 and ask for a return label. Securely pack the phone to ensure it doesn’t get damaged during shipment.
What charges do you pay when cancelling a phone service?
Pay any service charges (if you’re canceling a service) such as roaming, long-distance calls, control charges, regulatory program fees, and taxes. Cover the FPR charges.
How to return only one phone?
If you’re returning only one phone, tablet, or wearable, all you have to do is securely pack the product and seal the box. Print the UPS shipping label and attach it to the outside of the return package. Customers using the original box to mail their return have to cover the existing labels and stickers.
Does T Mobile cover shipping in the original box?
Alaska, Hawaii, and Pacific Island Returns. Instead of the ground shipping label used for mainland U.S. returns, you’ll have to print a second-day air label that a T-Mobile customer service representative will provide. For returns in the original box, make sure not to cover anything except the original shipping label.
Does T Mobile have a return label?
To ensure the process runs as smoothly as possible, we will get you a return label at no extra charge!
Does T Mobile have an item return request?
To help you handle returns with ease, our AI-powered app is enhanced with a cool feature— Item Return Request! If you want to avoid all the tedious steps to complete a return with T-Mobile, you should::
How long does it take to get a refund from T Mobile?
T Mobile Return Policy offers you a refund through the original mode of payment. It may take up to 30 days, for you to receive the refund in your account.
How long does it take to return a SIM card?
However, if you made the purchase through online mode, you need to return the product within 20 days. Before returning the products just a keep few things in mind: If some accessories came with the package, you need to return them too (sim cards are an exception).
What happens if you can't verify your purchase?
If they are unable to verify your purchase, you will be given a merchandise credit of equal to the lowest priced item sold within the last 90 days or even exchange for the merchandise. Customers are required to present a valid government ID proof to make a return without purchase receipt.
What is required to return merchandise?
The returned merchandise must be in original packaging with all parts, paperwork and accessories.
How long does it take to exchange a product?
Want to exchange your items? You can exchange your products within 14–20 days of purchase. Remember that the shipping costs have to be paid by you.
How to find a T Mobile store?
Firstly, you need to visit the nearest T Mobile store. You can locate the nearest store by visiting the company’s store locator.
What is T Mobile?
T Mobile is the brand name of German telecommunications company Deutsche Telecommunications AG. If you are not satisfied with the purchase, T Mobile Return Policy gives you the full freedom to return any of its purchases to its stores or through the mail, without any issue.
How long does it take to return a device?
Return a device or accessory within 14 days of the purchase date of the original device. Return the device with your receipt, in its package, with all contents undamaged and in good working condition, with no material alterations to the device’s hardware or software. Returns must be made at the store where the device was purchased.
Is a device upgrade refundable?
Return policy is for new device activations only. Device upgrades are non-refundable and non-returnable, but may be covered by a limited manufacturer's warranty, if applicable. There are no returns, refunds, or credits for any other item not listed above.
When is Apple's return policy?
All purchases made after December 25, 2019, are subject to the Standard Return Policy. Apple’s iPhone return policy is the same every year. So keep this in mind. If you want a little more flexibility, consider buying your iPhone then.
How long does Apple return?
Apple’s policy is the same as above, 14-days, undamaged, and repackaged. However, Apple does have a special holiday return policy:
What happens if you don't sell your iPhone?
If they don’t sell it in that amount of time, they get a refund and hold onto their old phones. This is a good way to get a discount on your upgrade. You can get much more security with Buyback Boss when you sell your phone. Instead, buy your new iPhone then click here to see how much we’ll buy your old iPhone for.
How long does it take for an Amazon iPhone to be refunded?
With this guarantee, you are eligible for a replacement or refund within 90 days of receiving the product if it does not work as expected.
How long does it take to exchange an iPhone with AT&T?
You will need your receipt. And, you may have to pay a restocking fee of $50. With AT&T, you can exchange your iPhone within 30 days of purchase. Be sure to check carrier early termination fees.
What happens if you return an iPhone because of a defect?
If you are returning because of a manufacturing defect, that will fall under AppleCare. The same rules apply except you’ll have the option of a replacement iPhone or a refund.
How long does it take to return an Apple product?
Apple’s policy is the same as above, 14-days, undamaged, and repackaged. However, Apple does have a special holiday return policy: 1 Items purchased at the Apple Online Store that are received between November 15, 2019 and December 25, 2019, may be returned through January 8, 2020. 2 All purchases made after December 25, 2019, are subject to the Standard Return Policy.
How long do you have to return an item to Apple?
There are a few important things to keep in mind when returning a product you purchased online from Apple: You have 14 calendar days to return an item from the date you received it. Only items that have been purchased directly from Apple, either online or at an Apple Retail Store, can be returned to Apple. Apple products purchased ...
How to return an item ordered online from Apple?
Items ordered online from Apple that arrived damaged or are incorrect can be returned to any U.S. Apple Store, or by contacting Customer Service at 1-800-676-2775.
How long does it take for a refund to be sent to the bank?
If you paid by credit or debit card, refunds will be sent to the card-issuing bank within five business days of receipt of the returned item or cancellation request. Please contact the card-issuing bank with questions about when the credit will be posted to your account.
