trek bike return policy

Full Answer

How do I get a refund for my Trek bike?

A refund will be applied to the original card used in the transaction. Bring your order, with proof of purchase, to your local Trek retailer. Bike returns must be returned to the local Trek retailer who assembled your bike. Return shipping is free to customers with registered accounts. Log in to your account to print a prepaid shipping label.

How long does it take to return a new bike?

Bikes & framesets can be returned within 30 days if in new and unused condition. When you pick up your order or have it delivered, your Trek retailer will review the purchase with you and make sure it meets your expectations.

How do I Return my Trek bike or Bontrager?

We understand the importance of the right product and the right fit, and we want you to love your Trek bike and Bontrager gear. To make a return, please follow these guidelines: To qualify for a return: The item (s) must have been purchased from Trekbikes. com. Returns will be accepted within 30 days of purchase.

What is the warranty on a Trek bike?

This warranty extends from the date of purchase, is offered only to the original retail purchaser, and is not transferable. This warranty applies only to Trek bicycles purchased through an authorized dealer or distributor. Trek Bicycle Corporation is not responsible for incidental or consequential damages.

Can I return my new Trek bike?

Bikes & framesets can be returned within 30 days if in new and unused condition. When you pick up your order or have it delivered, your Trek retailer will review the purchase with you and make sure it meets your expectations. Questions regarding your purchase should be directed to the Trek retailer of delivery.

Can I return my bike?

In general, you cannot return a motorcycle to a private seller after paying them and signing a bill of sale. When you privately buy a motorcycle, you are agreeing to buy it “as is” and the seller holds no obligation to you to take it back and give you your money back.

Do Trek bikes come with a warranty?

Every new Trek bicycle comes with the industry's best warranty and loyalty program: Trek Care. Absolutely free, once your Trek Bicycle is registered, Trek Bicycle Corporation provides each original retail purchaser of a Trek bicycle an amazing warranty against defects in materials and workmanship.

How do you ship a Trek bike?

Call 800-585-8735 and we'll help.) 3. Your new bike will ship to your local retailer. They'll assemble it and contact you to arrange home delivery.

How do I return a bike to a company?

You need to write immediately to the company and lodge your complaint in writing with the dealer with complete details your email to the company if not replied by and no action has been taken by the dealer within this week then you have the option to go to the consumer forum and file your complaint as your bike is in ...

How can I cancel my bike loan?

The following documents should be submitted to the RTO: Original Form 35 along with two copies signed by the registered owner and the bank....Submitting Hypothecation Removal ApplicationOriginal Vehicle RC.Copy of driving license.PUC certificate copy.Two self-signed Form 35 copies.Copy of insurance policy.RTO copy of NOC.

How long will a Trek bike last?

A bicycle can last for 30+ years, or even a lifetime, if the frame and forks are strong and good quality. The life-expectancy of components is far shorter, and variable. You'll need to change different components between 1000 and 10,000 miles.

Does Trek warranty cover crashes?

With our Crash Replacement Guarantee, we will provide you with a free replacement helmet if it is involved in a crash within the first year of ownership. Simply contact us or your local retailer with the crashed helmet, original sales receipt, details of the incident, and a return address for your replacement.

What is the warranty on a Trek ebike?

Every Trek e-bike is backed by a lifetime frame warranty and a two-year battery warranty.

Why are Trek bikes sold out?

The bike shortage With gyms closed, people avoiding public transportation, youth sports canceled, and lots of people just needing to get out of the house, bikes have seen a huge surge in popularity. Trek has nearly doubled its manufacturing capacity in the last nine months. The challenge? Demand has almost tripled.

Are Trek bicycles good?

Yes, Trek bikes are good. Trek bikes are made with high-quality materials and provide efficient performance for biking trails up to the most arduous mountain trails. Trek offers three types of bikes: Road, Mountain, and Hybrid Bikes.

How much does FedEx charge to ship a bike?

Expect it to cost anywhere from $15 to $40 or above. Our bike box measures 54" x 8" x 28" and can be purchased at FedEx Office locations. Check out our specialty boxes for more info or contact a FedEx Office location near you.

Can you return a bike to target?

If your Target store doesn't have an assembled bike for the model you're looking for, but has a boxed version on hand, the store may ask you to return once they have assembled the bike. Bikes 12” to 16” are sold unassembled in the box. Target doesn't label or hold any particular bike as a display model.

How long do I have to return a bicycle at Walmart?

Bike should be bought within 90 days. 2. Bikes bought from Walmart or Walmart Online should have a receipt by 2021.

Can you return a bike to REI?

If you are not satisfied with your REI purchase, you can return it for a replacement or refund. Items must be returned within a year of purchase."

What is Walmart Canada return policy?

Make sure to bring along your proof of purchase. Almost anything you buy from Walmart can be returned within 90 days with the exception of a few items below.

How long does it take to return a Bontrager?

If for any reason you're not satisfied with a Bontrager aftermarket purchase, return the item, along with the original sales receipt to the original place of purchase within 30 days for an exchange or refund. Think of it as a 30-day test ride. Learn more.

Do you have to register your bike for Trek Care?

To qualify for Trek Care, you must register your bike. Registration is a quick and easy way to protect yourself and your new bicycle. Keeping a record of your bike can prove invaluable if your bike is ever lost or stolen.

Does Bontrager come with a crash replacement?

Crash Replacement. Every Bontrager helmet comes with Crash Replacement. If your helmet is impacted within the first year of ownership, Bontrager will replace it at no charge. Ship the helmet, postage prepaid, with a copy of your receipt and a description of the accident.

Does Bontrager have a lifetime warranty?

Every set of Bontrager carbon wheels comes with a lifetime warranty against defects. Plus, they're backed by the Carbon Care Wheel Loyalty Program, which offers free replacement or repair to the original owner for wheels that sustain damage within the first two years of ownership (and deeply discounted replacement regardless of the date of purchase).

Is Trek Bicycle a warranty?

We've got you covered. Every new Trek bicycle comes with the industry's best warranty and loyalty program: Trek Care. Absolutely free, once your Trek Bicycle is registered, Trek Bicycle Corporation provides each original retail purchaser of a Trek bicycle an amazing warranty against defects in materials and workmanship.

Is Trek Bontrager warrantied?

Trek and Bontrager goods purchased online and at authorized retailers are warrantied against manufacturer and material defect. Please carefully review the terms of the warranty below. We will be happy to work with you to find a solution and get you riding again!

Shipping (Continental US)

We offer free shipping on orders over $49 shipped within the contiguous United States!

In-Store Pickup

Most orders will be ready within one business day. Please keep in mind that some items may require additional processing time to transfer from off-site locations. Other items may require additional processing time for assembly. We will call or email you once your order is ready for pickup.

Information Security

We protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts all of the information you provide to us and prevents outside parties from being able to "see" your transaction information.

Backorders

Occasionally, some items are unexpectedly out of stock or unavailable and may be backordered. If this should occur, we will only bill your credit card for merchandise that is actually shipped. The total shipping charge for orders split into multiple shipments will not exceed the amount quoted on the original order.

Returns

Ship returns via Ground UPS or insured US Mail (we do not accept CODs). We will refund shipping costs on damaged or incorrect merchandise. Merchandise returned that appears used will be subject to a restocking fee. (Labor fees are not refundable, i.e., custom built wheels.)

Prices & Information

Our website is intended to help you. We make every effort to maintain current, accurate prices in our online catalog. And we strive for similar accuracy and timeliness with the other information we offer here.

How long does it take to return a Trek bike?

Bikes & framesets can be returned within 30 days if in new and unused condition. When you pick up your order or have it delivered, your Trek retailer will review the purchase with you and make sure it meets your expectations. Questions regarding your purchase should be directed to the Trek retailer of delivery.

How to contact Trek customer service?

To speak to our customer service team, call 01908 360140 Monday through Friday 8 am to 5 pm (GMT).

How long does it take to get a bike from Click and Collect?

2-5 days for click and collect on accessories. 5-9 days for click & collect and retailer home delivery bike orders. For click & collect and retailer home delivery orders, once your order arrives at your retailer they will contact you to arrange collection/delivery.

What is the promise of Trek and Electra?

Each Trek & Electra carries a simple promise: We’ll take care of you and do what’s right. A lot has changed since the first frame came off the line, but not the pride we take in our work. That’s why we build products to last a lifetime and stand behind them with the industry’s best warranty and loyalty programme.

How to change your Trek account?

You can change your account information by selecting Login/Register. Enter your email address and password to view your account information. You can update your email address, name, password, billing/shipping information, and your preferred Trek retailer. Login / Create an account.

How to update preferred retailer?

You can update your retailer of choice anytime by logging into "My Account" and select "Update Preferred Retailer". To confirm your current retailer preference, select "Profile". Please be aware that you cannot change your retailer of choice once you have placed your order. Login to your account.

Is Trek Bontrager available through Trek?

Trek and Bontrag er products are only available through Trek and its authorised network of retailers. Use this guide to make sure that you're buying our products from a reliable source.

100% Satisfaction Guarantee

Shipping

In-Store Pickup

Information Security

Backorders

• Occasionally, some items are unexpectedly out of stock or unavailable and may be backordered. If this should occur, we will only bill your credit card for merchandise that is actually shipped. The total shipping charge for orders split into multiple shipments will not exceed the amount quoted on the original order.

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