- Returned to us within 14 days of the order date
- Unopened, unused, and in their original packaging
- Include the order receipt/packing slip
- Item is not a part of a store sale that does not allow for returns
Full Answer
Do I need to return the whole set to Triangl?
The shipping cost incurred for returning item/s to Triangl for an exchange or refund are not covered nor reimbursed by us. DO I NEED TO RETURN THE WHOLE SET? If you are exchanging: you only need to return the piece/s you wish to exchange. If refunding: the full set must be returned (top and bottom). HOW DO I ORGANISE A RETURN?
How do I return a Triangl bikini?
To initiate a return, simply email us at returns@triangl.com using the e-mail address used to order the bikini (Please note that we are unable to refund initial shipping charges for goods returned, other than for faulty items. We are also unable to refund return postage costs.)
What is the return policy for items?
Items must be in original condition and in the original packaging. Clothing must be unwashed and unworn. Free gifts and promotional items are not returnable. Are there any charges for return?
How do I return an item from my order?
Enter your order number and email address in the fields above and click Start. Follow the instructions and select the items you want to return. You will get a confirmation email with the shipping guidelines once the return request is approved.
Can you return Triangl?
Returns Policy We accept exchanges and refunds on all our pieces within 14-days of purchase! We only ask that the following requirements are met: Item/s must be in original condition with returns tag and hygiene seal remaining in place. Item/s must not have been worn, washed or altered in any way.
Should you size up in Triangl?
Their tops are minimal as far as fabric and coverage, so I recommend sizing up. In triangl bottoms I'm between small and medium, so they run more true to size than the tops (just consider the material and style).
What does S ++ mean in Triangl?
Our S+ and S++ sizes are for girls with a small underbust and bigger cup size: S+ bust: 93-98 cm. S++ bust: 99-104 cm. Waist 67-70 cm. Hip 93-96 cm.
Does Triangl have warranty?
Except to the extent required by law, we do not make any warranties or representations regarding the use of the materials in the website in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise, in each case to the fullest extent permitted by applicable law.
Does Triangl have free shipping?
About Triangl USA Triangl Swimwear offers free worldwide shipping and an exclusive price guarantee for the best value on your next suit purchase.
How cheeky are the cheeky Triangl bottoms?
WHAT IS THE DIFFERENCE BETWEEN CHEEKY & NORMAL BOTTOMS? The cheeky and normal bottoms have the same front coverage. They differ in back coverage, with the cheeky ones having 1cm less coverage compared to our normal bottoms. To further help, we also have 'on body' images on the product pages on the site too.
Is Triangl ethical?
This brand provides insufficient relevant information about how it reduces its impact on people, the planet and animals. You have a right to know how the products you buy affect the issues you care about. Triangl is rated 'We avoid' overall.
How do you wash Triangl swimwear?
Do not fold or iron (for neoprene bikinis). Rinse after contact with salt water or chlorine. Hand wash with cold water, using mild, gentle soap. Lay flat to dry.
Does Triangl run big or small?
Overall, this brand definitely runs on the smaller size. The Large bottoms are a little tight on my hips, but I don't think I would go up another size either. The extra large top fit about as expected. I wasn't expected there to be a ton on fabric, but it definitely feels like it's on the smaller size.
What size is a small in Triangl?
SIZING POPUP UNDERWEARBOTTOM SIZING CONVERSIONSIZEX SMALLSMALLAUSTRALIA6 - 88 - 10NORTH AMERICA2 - 44 - 6UNITED KINGOM6 - 88 - 101 more row
How long does it take for Triangl bathing suits to arrive?
We generally deliver all orders within 3-5 working days. There may be the occasional delay due to Customs Clearance processes which are out of our control.
WHAT IS YOUR RETURN POLICY?
Over the holiday and gifting period we offer an extended returns policy, all orders placed on or after the 27th November 2021 will have until 7th January 2022 to request an exchange or refund. This extended returns period ends on 7th January 2022, after this date the returns period will revert back to 14 days.
HOW DO I REQUEST A RETURN?
Requesting a return has never been this easy! We offer 14-days hassle-free return for your bikini.
DO I NEED TO RETURN THE WHOLE SET?
If you are exchanging: you only need to return the piece/s you wish to exchange.
WHAT IF THE ITEM I RECEIVE IS DAMAGED OR FAULTY?
We work hard to ensure all items sold are of the highest quality. However if you have a concern with a faulty or damaged item, please email us at returns@triangl.com so we can urgently review the matter for you!
WHAT IS THE RETURN POLICY?
Extended Returns - To accommodate for the holiday and gifting period, all orders placed from 26th November, 2020 will have until 8th January, 2021 to request an exchange or refund.
ARE RETURNS FREE?
The shipping cost incurred for returning item/s to Triangl for an exchange or refund are not covered nor reimbursed by us.
DO I NEED TO RETURN THE WHOLE SET?
If you are exchanging: you only need to return the piece/s you wish to exchange.
HOW DO I ORGANISE A RETURN?
To initiate a return, simply email us at returns@triangl.com using the e-mail address used to order the bikini
WHERE DO I SEND MY RETURN TO?
We have a warehouse based in the Australia, specifically chosen to facilitate all of our Returns.
HOW LONG DOES IT TAKE FOR MY REFUND TO BE PROCESSED?
We try and process returns as quickly as possible. If you are initiating a return, we try our best to reply with your Returns Authorisation (RA) number within 24 hours.
WHAT IF MY ORDER ARRIVES DAMAGED, OR THERE IS A FAULT?
Whilst we hope this never happens, if you do receive damaged suit, or have a manufacturing fault occur, please contact us immediately at returns@triangl.com
WHAT IS YOUR RETURN POLICY?
Over the holiday and gifting period we offer an extended returns policy, all orders placed on or after the 27th November 2021 will have until 7th January 2022 to request an exchange or refund. This extended returns period ends on 7th January 2022, after this date the returns period will revert back to 14 days.
HOW DO I REQUEST A RETURN?
Requesting a return has never been this easy! We offer 14-days hassle-free return for your bikini.
DO I NEED TO RETURN THE WHOLE SET?
If you are exchanging: you only need to return the piece/s you wish to exchange.
WHAT IF THE ITEM I RECEIVE IS DAMAGED OR FAULTY?
We work hard to ensure all items sold are of the highest quality. However if you have a concern with a faulty or damaged item, please email us at returns@triangl.com so we can urgently review the matter for you!
WHAT PAYMENT METHODS DOES TRIANGL ACCEPT?
Currently we accept Credit Card Payments, Paypal or Coin Base Commerce. If you would like to arrange payment via another method, we are happy to try and assist your request!
IS IT SAFE TO PURCHASE ONLINE FROM THE EBOUTIQUE?
Absolutely! TRIANGL is based in Jersey CI, managed and run by Australians. Triangl uses GeoTrust Secure Socket Layering (SSL), an encryption technology that ensures safe Internet transmission of your personal information. We do not store any credit card details nor do we share your personal information with any third party.
HOW CAN I CHANGE OR CANCEL MY ORDER?
If you need to make any changes to your order, please contact us at orders@triangl.com within 8 hours of placing your order. We will not be able to make any changes beyond that period.
WHEN WILL MY ORDER ARRIVE?
TRIANGL uses Fedex for all orders. We generally deliver all orders within 3-5 working days.
HOW CAN I TRACK MY ORDER?
Once your order is shipped, we will send you an email including a tracking number. If you have not received this email, please email orders@triangl.com
WHAT IS A PRE-ORDER ITEM? CAN I CANCEL MY PRE-ORDER?
A Pre-order item is one that you order before we have it in our inventory. You may cancel until the time your order has been processed. To cancel, please email us at customercare@triangl.com.
I ORDERED AN AVAILABLE SET WITH A PRE-ORDER, WILL THEY SHIP SEPARATELY?
We will ship your order once all items are available. If you wish to receive your available item before the pre-ordered one, please email us at customercare@triangl.com.
Triangl - Exchange and poor customer service efforts
I feel double-crossed, disregarded and fed up with the runaround I've been getting from this company. I'm absolutely outraged by the lack of concern for me, a customer, for a not-so-recent...
Triangl - customer service phone number
I am trying to contact you to get the order number of a bathing suit I purchased for my daughter. I no longer have the original email with the order number. (I purchased the same suit in two different sizes and two diff orders. I need to return the XS suit.
Triangl - Extremely disappointed customer
I bought two swimsuits from Triangl and can't say anything bad about their quality, items looked good, but unfortunately did not fit.
Triangl - Bikini
I have purchased a bikini from this site and 5 days after I made my order I was contacted by someone from Triangl and told that my order was cancelled. Their rep said that there was an error on their site and because of that many out of stock items were showed as in stock. They said that I can pick another item but I refused and decided that it was better to ask for a refund.
Triangl - return shipping cost are too expensive
This was my worst online shopping experience ever! They claim they are located in USA and Australia, but all the things come from China and quality of the products is way off! When you decide to sent the stuff back they immediately agree but you will have to pay the return shipping and taxes and customs and in the end you are going to pay the double price for everything.
Triangl - problems with sizes and they don't change bikini
I ordered bikini from the company www.triangl.me. I spoke with online chat agent before I placed the order. I needed precise size of the cup. The agent told me and I choose the appropriate for me size. I got the order yesterday, but the bra was small for me. I checked the label and noticed that the size was wrong.
Triangl - I got fake tracking number and they didn't reply
I ordered swimwear from the website www.triangl.me. I got confirmation info and tracking number, but after 2 weeks when I checked the tracking number, it turned out that it was fake. Scam. I tried to contact the seller, but all my emails were returned back, ‘coz such email address didn’t exist at all.
