Return-Policy.org

tuft and needle return policy

by Verda Quitzon Published 2 years ago Updated 1 year ago
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Tuft & Needle

  • Email support@tn.com before the 100th day of your trial period, and let them know that you’d like to return your mattress.
  • Your T&N support rep will work with you to find a local charity who accepts mattress donations.
  • Donate your gently used mattress, and upload a photo of your donation receipt to a link that your T&N support rep will send you.

More items...

Full Answer

Do Tuft and needle mattresses sag?

Additionally, the Tuft & Needle's medium firm feel doesn't permit much sinkage, further contributing to the mattress's ease of movement. This combination of materials and firmness makes the Tuft & Needle Mattress easier to move on than most all-foam models.

Does Amazon own tuft and needle?

Tuft & Needle is an American mattress and bedding brand now owned by bedding manufacturer Serta Simmons Bedding.

Does Tuft and needle mattress get softer?

Tuft and Needle Sleeper Type Analysis We found that Tuft and Needle is a good bed for side sleepers. Some might find it to be a little too firm from the get-go, but the bed will soften and end up being a lot more comfortable for sleeping on your side.

Is Tuft and needle good for your back?

We recommend it to back sleepers and stomach sleepers under 230 lbs, but the original Tuft & Needle is better for side sleepers....Score.Tuft & Needle Original Mattress is Best For:Sam's Club X Club Tuft & Needle Mattress is Best For:Back and Side SleepersStomach and back Sleepers2 more rows•Jul 14, 2022

Is Tuft and needle made in USA?

Made In The USA Tuft & Needle is backed by the bedding giant Serta Simmons and all of their mattresses are manufactured in the USA. The AmazonBasics mattress, on the other hand, is manufactured by a third party in China.

Does Serta own tuft and needle?

We're excited to share with you that Tuft & Needle will be merging with Serta Simmons Bedding, the company that built the household name brands of Serta, Simmons, Beautyrest and Tomorrow Sleep.

Does Tuft and needle have Formaldehyde?

Tuft & Needle Before you gasp, it also has the CertiPur label, which means it is certified to contain no harmful chemicals, heavy metals, PBDEs, phthalates, formaldehyde or carcinogens.

Are Tuft and needle mattresses toxic?

This mattress from Tuft & Needle has several certifications indicating low toxicity, including CertiPUR-US, for its foam, and Greenguard, for its low emission levels....Best affordable nontoxic mattress: T&N Original Mattress.Price$645–1,195Height9.5 inSleep trial100 nights3 more rows•Aug 28, 2020

Is Tuft and needle good for hot sleepers?

It also happens to sleep cool, thanks to the graphite infusion in the top layer of foam. Hot sleepers should definitely enjoy the thermoregulating properties of this mattress. And lastly, the Tuft & Needle is an awesome value buy especially for those with lower back pain or looking for a mattress for sciatica pain.

Did Tuft and needle raise prices?

Tuft & Needle has raised prices for its offerings, so we added updated prices for the Original, Mint, and Hybrid mattresses.

Which mattress has the best reviews?

Best Mattress RatingsBest Overall: Casper Original Hybrid »Best Lower-Priced Mattress: Tuft & Needle Mint »Best Budget Mattress: Tuft & Needle Original »Best Budget Memory Foam Mattress: Original Lull Mattress »Best Latex Mattress: Birch Natural Mattress »Best Mattress for Heavy People: DreamCloud Premier »More items...•

Is Tuft and needle Mint good for stomach sleepers?

The Tuft & Needle Mint isn't a great choice for heavier stomach sleepers. Because it's a softer mattress, the Mint isn't supportive enough to keep hips in alignment. Overall, larger people will feel more comfortable and supported on one of the best mattresses for heavy people.

Are Tuft and needle mattresses good for heavy people?

Overall, the Tuft & Needle might not be the best mattress for heavy people. They probably won't receive enough support when they are back and stomach sleeping. Side sleeping, they will probably feel too much pressure on their shoulders and hips and will want something with a thicker comfort layer.

Did Tuft and needle change their original mattress?

In 2021, Tuft & Needle added the option to upgrade the Original's cover to include antimicrobial materials, for an extra $50. We're skeptical whether antimicrobial materials in mattresses make much of a difference.

What mattress is better than Tuft and needle?

On one hand, the Casper is a better option for larger people, combination sleepers, and those who want a more advanced mattress. On the other, the Tuft and Needle is better for lightweight sleepers and those who want to spend much less on a mattress.

Do Tuft and needle mattresses have fiberglass?

Tuft & Needle is one of the most budget-approachable memory foam mattresses without fiberglass. According to the manufacturer, its T&N Adaptive Foam makes its customers fall in love with it, because it distributes pressure evenly, alleviates the pain, and lasts for decades.

How long is the T&N mattress trial?

T&N mattress customers receive a 100-night sleep trial beginning on the day of delivery. This is a pretty standard trial period for the online mattress industry; for example, competitors Casper and Purple also have 100-night trial periods.

How to contact T&N customer service?

A. For general questions, you can reach a customer experience team member by calling 877-842-2586 or using the chatroom on the T&N website. Team members are available 7 days a week, 7am-6pm PST Monday-Friday and 9am-6pm PST Saturday-Sunday.

How long is the T&N trial period?

Note: The T&N mattress trial period will differ depending on where you bought your mattress. For example, Amazon’s trial period is only 30 days. Ask your retailer for their trial period, if they have one.

Does T&N take international shipping?

Returns and exchanges can only be processed for mattresses located within the United States, since T&N doesn’t handle international shipping. Your household is only eligible for one return (and refund) per year. When you exchange your mattress, you will not receive another sleep trial for the new mattress.

How many customers return Tuft and Needle mattresses?

About 95% of customers keep their mattress which means that only about 5% of customers return their Tuft & Needle mattresses. Of those 5% that are returned, about 93% of them are donated to local charities and non-profit organizations all over the country—when they can’t be donated they are recycled and given new life.

How much of all items purchased are returned?

About 8-10% of all items purchased each year are returned. And, for the most part, companies generally do a pretty good job understanding that customers are going to need to return items, might as well not make it any harder than it needs to be.

How much did JT buy?

JT purchased what he thought was a high-quality mattress for about $3500 (the pain of shopping for it is a story for another time). After sleeping on it for a couple weeks, he discovered that it didn’t provide him with the restful and rejuvenating night’s sleep that he was promised. Naturally, he wanted to return it.

What to do when you let us know the mattress isn't for you?

When you let us know the mattress isn’t for you, we’ll arrange a pickup and you get every penny back . No tricks, no hoops. We know that great sleep on a quality mattress is one of the most important parts of the day—even if that mattress comes from someone else.

How long is Tuft and Needle Jersey warranty?

Your new Tuft & Needle JERSEY PRODUCT (S) are covered by a 1-year limited warranty (the “Warranty” or “Limited Warranty” or “Jersey Products Warranty”), which gives you specific legal rights. You may have other rights, but those vary from state to state.

Does Tuft and Needle cover shipping?

If a pickup of your Tuft & Needle mattress is necessary, Tuft & Needle will cover the related charges. However, because we cannot handle international shipping and logistics expenses, your mattress must be in the United States at the time you wish to take advantage of the 100-Night Trial Policy.

What are T&N marks?

All trademarks, service marks, trade names, trade dress, and other branding devices (collectively, “Marks”) that appear on the Site and/or T&N Products (collectively the “T&N Marks”) are the exclusive property of T&N and are protected by applicable intellectual property laws. In some cases, we may display Marks that are owed by third parties ...

Can you use the Site for personal use?

You are allowed to use the Site only for your lawful personal use (or personal use on behalf of a third party). You may not use the Site to do or to facilitate any of the following things (or otherwise to violate any laws or legal rights of anyone else):

Can you post on T&N?

From time to time, T&N may allow you to submit or post reviews, comments, photos, videos, or similar content or materials on the Site (collectively, “Postings”). We welcome your Postings as long as they are appropriate. Postings may not harass, libel, defame, slander, threaten, or otherwise violate the legal rights of any other person or organization and may not be obscene, pornographic, defamatory, profane, or otherwise unlawful or indecent.

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