Return-Policy.org

u haul gas return policy

by Rosario Kshlerin Published 2 years ago Updated 1 year ago
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U-Haul does not reimburse if this truck is returned with more fuel than when it was dispatched." Basically, that means that if you pick up the van with a half-tank of gas, you have to return it with a half-tank of gas. If it's any less, you'll be penalized.

Do I need to put gasoline in my U-Haul truck before I return it? If yes, how much? We simply ask that you return the truck with the same amount of gas that it had when you picked it up. This amount will be marked on your contract when you pick up the vehicle.

Full Answer

How do I return a U-Haul truck?

Sign into your U-Haul account on uhaul.com or the U-Haul app. After signing in, select the “Return My Truck” button. Follow the instructions on the next few screens to make sure you truck is parked in the correct area.

Do you have to pay for fuel with U-Haul?

Since U-Pack does the driving, fuel is included. You’ll still need to fill up your personal vehicle, but you won’t have the added expense of fuel in the rental truck. 4. Equipment availability can vary. While U-Haul offers trucks, trailers and U-Box® containers, they may not be available everywhere.

What type of gas does a U-Haul truck take?

U-Haul 10’box trucks and cargo vans have a driver and passenger seat. What type of gasoline is used in your trucks and approximately how many miles per gallon should I expect? Generally speaking, U-Haul vehicles take unleaded gasoline. Please visit the U-Haul Truck Sizes page to get the specifics on each size.

Did You Know U-Haul trucks get just 10-12 mpg?

Did you know U-Haul trucks get just 10-12 mpg? And with tanks that are 30-60 gallons, that means you’ll need to stop every 300-400 miles. That can get costly.

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Does U-Haul refund extra gas?

U-Haul does not reimburse if this truck is returned with more fuel than when it was dispatched." Basically, that means that if you pick up the van with a half-tank of gas, you have to return it with a half-tank of gas. If it's any less, you'll be penalized. If it's more, it's your loss.

Does U-Haul take normal gas?

The common thought is that all moving trucks are diesel; however, over the years this has changed. More and more moving companies are opting to change their fleets to unleaded gas. U-Haul, for example, has an entire fleet made up of just unleaded moving trucks.

Do you have to wash a U-Haul before returning?

Check under the seats to make sure you've picked up all personal items as well as taking trash items, like bottles and food items, out. If your truck is dirty upon return a cleaning fee will be tacked onto your charges.

How do you fill a U-Haul truck with gas?

0:241:29How to Estimate How Much Fuel is Needed Before Returning a Moving ...YouTubeStart of suggested clipEnd of suggested clipIf you choose to refuel the truck yourself you will need to refill the gas tank to the dispatchMoreIf you choose to refuel the truck yourself you will need to refill the gas tank to the dispatch level 3/4 of a tank in this case. The fuel estimator on the contract.

What happens if you don't put gas in U-Haul?

Do I need to put gasoline in my U-Haul truck before I return it? If yes, how much? We simply ask that you return the truck with the same amount of gas that it had when you picked it up. This amount will be marked on your contract when you pick up the vehicle.

Is unleaded gas the same as regular?

Yes, unleaded gas is the same as regular gas. Leaded gas is forbidden since the 1970s and is no longer available at the pump. Today, unleaded gasoline is the standard choice for motorists because it is more environmentally friendly and has a higher octane level than regular gasoline. It is also more expensive.

Does U-Haul have hidden fees?

According to U-Haul, the fees are: an additional $40 per day for U-Haul trucks; an additional $20 per day for U-Haul trailers; and an additional $20 per day for U-Haul towing devices.

Why did I get charged twice for U-Haul?

If the amount you owe is more than the amount held, U-Haul will charge you the amount held, plus any additional amounts owed in a separate transaction.

What happens if you scratch a U-Haul?

What happens if I damage the U-Haul rental equipment without purchasing the optional coverage? As soon as you return the equipment, U-Haul will charge you for the damage you caused, plus lost rental revenue while the equipment is being repaired.

How much gas will I use in a U-Haul?

Take U-Haul's 15′ truck for example; the “10 MPG” estimate is listed directly on the page. Combine that number with the 40 gallon tank and you can expect to get about 400 miles for every fill-up. An example of the fuel economy gauge available in U-Haul rental trucks.

How many MPG Do U-Haul trucks get?

The cargo van gets 8-14 mpg, the 12-ft. truck gets 8-12 mpg, the 16-ft. truck gets 6-10 mpg and the 26-ft. truck gets 8-10 mpg.

How do I get the best gas mileage out of my U-Haul?

No Need for Speed While vehicles reach optimal fuel economy at different speeds, gas mileage usually decreases rapidly at speeds above 50 miles per hour (mph).” It's also important to keep a steady speed. You get better MPG performance when you maintain a consistent speed while driving.

Can I reserve my In-Town rental for more than 24 hours?

Equipment scheduling is based on available time frames ranging from one hour up to a 24-hour rental period. Some locations do, however, offer multi...

How can I save money on an In-Town truck rental?

Easy! Move in one trip (or as few as possible). If you are anticipating more than one trip because you are renting a smaller moving truck, you shou...

How are U-Haul truck rates determined?

In-Town move rates include a flat fee for the rental period, plus a per mile charge. One-way move rates are determined by a combination of truck si...

Why is U-Haul giving me more days in my one-way rental than I need?

Safety is our number one concern. Our goal is to provide our one-way customers with ample time to complete their move safely. While there is no dis...

Can I purchase additional days on my one-way move?

Yes. However, it's critical for you to plan this in advance with your pickup location so that your rental contract will be accurate and so that sch...

Can I purchase additional miles on my one-way move?

Yes. The fee is $0.40 per mile if you exceed the allowed mileage.

Do I have to pay a deposit when renting a U-Haul truck?

Whether you a pay deposit depends on your method of payment. No deposit is required if you’re paying by major credit card. If you’re paying with ca...

My friend/relative is going to drive my U-Haul rental truck for me. Will I be responsible if they ge...

The person who signs the U-Haul contract is fully responsible for the U-Haul equipment. Be sure to ask about our Safemove® and Safetow® coverage pa...

How many people can ride in a U-Haul truck?

Our larger truck sizes will seat three passengers. This includes our pickup truck, 15', 17', 20' and 26' trucks. U-Haul 10’box trucks and cargo van...

What type of gasoline is used in your trucks and approximately how many miles per gallon should I ex...

Generally speaking, U-Haul vehicles take unleaded gasoline. Please visit the U-Haul Truck Sizes page to get the specifics on each size. Details inc...

How to return truck keys after hours?

If returning after hours you will have simply follow all posted parking signs and drop off your keys in the drop box while following the posted instructions.

What to do if your truck is dirty?

If your truck is dirty upon return a cleaning fee will be tacked onto your charges.

Where do you pick up your equipment?

You pick up your equipment from a rental location near your starting point, then drop it off at a different rental location near your destination. In-Town truck, trailer and/or towing rentals are for local moves or one-time deliveries. You pick up and drop off your equipment at the same rental location.

Can a child sit in front seat of U-Haul?

Young children and those in car seats should not be seated in front seats of U-Haul equipment. Most people in need of a car seat for infants/toddlers while moving, prefer to drive an additional vehicle for their family members in addition to renting a U-Haul truck.

Do U-Haul trucks need lift gates?

U-Haul moving trucks don't need lift gates because our trucks are specially-engineered to move household goods, not freight. Our loading decks are lower to the ground than any other trucks, making them 50% easier to load and unload than typical freight trucks.

What happens if you pick up a van with a half tank of gas?

Basically, that means that if you pick up the van with a half-tank of gas, you have to return it with a half-tank of gas. If it's any less, you'll be penalized. If it's more, it's your loss. In Klemm's case, she said she offered to supply U-Haul with her gas receipt and maintains the needle pointed to "F" at drop-off.

Does a UH-Haul have to fill up the gas tank?

First, each U-Haul vehicle can come with varying amounts of gas in the tank. If it's full, then a customer merely has to fill the tank up until the gas pump cuts off. (Although this didn't seem to work for Klemm).

When is a U-Haul reservation guaranteed?

Even if you select an option online or over the phone, your U-Haul reservation isn’t guaranteed until the day before you’re scheduled to pick up the equipment. At that time, a representative will contact you to verify the details (equipment, location, date, and pickup time), and once you agree on the specifics, the reservation is considered “guaranteed.” If the U-Haul truck size you requested isn’t available, they may offer a different vehicle at another location. If you arrive on moving day and they don’t have the verified equipment, you’re eligible for a $50 compensation.

What happens if you don't have a U-Haul truck?

If the U-Haul truck size you requested isn’t available, they may offer a different vehicle at another location. If you arrive on moving day and they don’t have the verified equipment, you’re eligible for a $50 compensation. With U-Pack, you can avoid the worry of not getting the equipment you need.

How often do you need to stop for a U-Pack?

And with tanks that are 30-60 gallons, that means you’ll need to stop every 300-400 miles. That can get costly. Plus you’ll pay for fuel in your personal vehicle. Since U-Pack does the driving, fuel is included. You’ll still need to fill up your personal vehicle, but you won’t have the added expense of fuel in the rental truck.

How many people can a U-Pack transport?

5. Seating options are limited. U-Haul trucks can only seat 2-3 people, depending on the size of the truck.

Does U-Haul have a truck?

Equipment availability can vary. While U-Haul offers trucks, trailers and U-Box® containers, they may not be available everywhere. Some locations offer full fleets, but others are smaller franchises (like those located at service stations or storage facilities) and may not have what you need. U-Pack has two types of equipment, moving trailers ...

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