discount tire wheel return policy

by Joanie Marvin DVM Published 2 years ago Updated 1 year ago

What is Discount Tire's return policy?

That is our promise. At Discount Tire, we stand behind our products and services and want you to be completely satisfied with every item you purchase. You can return item (s) at any of our Discount Tire stores. Simply bring the item (s) you'd like to return, along with your receipt and original form of payment.

Where can I buy tires&wheels online?

Discount Tire makes it easy to buy tires & wheels online. Visit our website to browse affordable tires and wheels for sale at a location near you. Click to view our Accessibility Policy Menu800-589-6789 Hours: M-F (8am-9pm) Sat (9am-6pm) EST My VehiclesCart0$0.00CartCart:0 Continue ShoppingView Cart Tires Wheels Accessories Installers

What is the mileage warranty policy for tires?

A: Mileage warranties will be on a pro-rata basis. We will need the mileage when the tire was installed and the mileage when they are taken out of service. Discount Tire Direct will need the tires back and will email prepaid return labels for the tires being warranted.

Will Discount Tire make it right for me?

If ever you’re not satisfied with your purchase, bring it back and we will make it right. That is our promise. At Discount Tire, we stand behind our products and services and want you to be completely satisfied with every item you purchase.

Can I return my rims to Discount Tire?

You can return item(s) at any of our Discount Tire stores. Simply bring the item(s) you'd like to return, along with your receipt and original form of payment. Returns will be handled on a case-by-case basis.

Can you return tires if you don't like them?

The good news is that most major retailers have a return policy for tires, so if you are unhappy with what you got, you will probably be able to return them for something different. It varies according to the store, so always ask for the details of the return policy before you buy.

Can you keep your tires at Discount Tire?

If they're still on your vehicle and it's in drivable condition you can bring them to your closest Discount Tire location.

What is a non repairable road hazard?

“Road Hazard Failure” is defined as a tire that becomes unserviceable due to cuts, non-repairable punctures or impact damage. Shores Car Care will repair tires with tread-face injuries in accordance with established RMS (Rubber Manufacturers Association) standards.

How do you prove someone slashed your tires?

How Do You Prove That Someone Slashed Your Tires?Get Them On CCTV. ... Look At Your Personal Relationships. ... Look At Your Recent Interactions. ... Get A Confession. ... Get Some Guard Dogs To Catch Them. ... Wait And Catch Repeat Offenders In The Act. ... Look Through Their Tools. ... Look At Their Hands.More items...

What does a 60000 mile tire warranty mean?

Instead, they offer a prorated replacement price, based on the mileage that remains. Let's say you bought a tire with a 60,000 mile warranty and it wore out at 40,000 miles. That means you used 70% of the warranty mileage (40,000 ÷ 60,000 = . 70). In this case, you would receive a 30% (1.00 - .

Will Discount Tire install wheels purchased elsewhere?

Absolutely, our stores are happy to install the wheels you carry in, we appreciate the opportunity to earn your business! Please contact your local store to make an appointment and any one of the team members will be happy to provide you with total out the door pricing.

How often should you rotate your tires?

every 5,000 to 7,500 milesNamely, it's a best practice to rotate tires every 5,000 to 7,500 miles or so. This is a rule of thumb, however, and you'll want to double-check with your vehicle's owner's manual for more specific information.

Is it bad to put winter tires on early?

This type of tire provides better traction and handling than All Seasons in the harshest weather. But you won't get much performance if you don't swap them out at the right time. Doing it too far in advance can cause the softer tread to break down quickly in warmer weather, and waiting too long will put you at risk.

Does road hazard cover nails?

What is a Road Hazard Warranty? Road hazard warranties specifically cover damage to the tire caused through non-negligent driving. This can include driving over nails, broken glass, or other unexpected debris in the road.

What qualifies as a road hazard?

Road hazard means a condition that may cause damage or wear and tear to a tire or wheel on a public or private roadway, roadside, driveway, or parking lot or garage, including potholes, nails, glass, road debris, and curbs.

What is considered a road hazard?

Road hazards can be physical defects in the carriageway, such as potholes, sunken manhole covers and cracks in the tarmac, to more temporary hazards like spilt oil or gravel.

Does Discount Tire fill up tires for free?

FREE AIR CHECKS AT DISCOUNT TIRE Just look for our “free air check” sign, and a courteous staff member will be happy to properly air up your tires and inspect their tread at no charge.

What's the difference between Discount Tire and Discount Tire Direct?

Discount Tire Direct is the mail order service of Discount Tire Co./America's Tire Co. We are owned by the same man but we do operate as a separate business. Discount Tire Direct is designed to compete with the online market.

How often should you rotate your tires Discount Tire?

every 6,000-8,000 milesAt no additional charge to you, we'll rotate and balance the tires you purchased from any of our Discount Tire stores for the life of the tires. We recommend that you rotate your tires every 6,000-8,000 miles to ensure your tires wear more evenly.

How much does it cost to mount and balance 4 tires?

As of writing, you'll expect to pay from $13 to $45 to mount one tire or $52 to $180 for four tires. In terms of balancing, it would be around $10 to $15 for each tire or approximately $40 to $60 for all tires.

What are the things that negate a tire warranty?

Racing, burnouts, drifting, tire siping and shaving, general abuse, vandalization, extreme off-roading, tire chains, (you name it)—not only do these damage tires but they also might negate a tire warranty.

Why do we need a warranty on tires?

Like a lot of consumer goods, workmanship and materials warranties are provided in order to protect from defects in the manufacturing process or in the materials used to create a tire.

How many miles does a tire last?

Most types of tires come with some kind of manufacturer warranty. They tend to range from 20,000 miles up to 100,000 miles for select highway tire s.

What is a tire certificate?

Certificates are a shorthand name for the Certificate for Repair, Refund or Replacement program. It can cover any tire, regardless of make or model. They cover down to 3/32” of wear and if we can’t safely repair the tire, then we’ll give you a replacement. Think of it as a Discount Tire protection plan that keeps you covered in cases of unexpected tire damage.

What happens if you don't like your tires?

If you find you don’t like your new tires or are not satisfied for any reason, you can be eligible for a full refund or credit, depending upon the terms of the warranty , towards the purchase of another tire (s).

How long is a tire good for?

In general, a tire is past its usable standard when a set has either been in use for 6 years or has less than 2/32” of its tread left.

How long does it take for a tire to be past its usable standard?

The hard and fast rule of when a tire is past its usable standard is when a set has either been in use for 6 years or has less than 2/32nds of its tread left.

What does the discount commercial mean?

Discount used to have that commercial that states "if you are dissatisfied with our tires for any reason ..." and the old lady tosses one through their window.#N#That means you get to throw them through the window and get good ones.

Is discount tire recycling?

Discount Tire has been recycling the "tire tossed through the window" in Albuquerque lately. It clearly left a lasting impression on a few viewers.

How long are tires covered by Discount Tire Direct?

A: Tires are covered for 3 years from date of purchase and must have at least 3/32” of tread depth. Discount Tire Direct reserves the right to have the customer ship back the tire for inspection prior to replacement.

How to check rebate status on discount tire?

A: Directions for checking your rebate status vary by rebate type and are on the rebate form. For Discount Tire sponsored rebates and/or Discount Tire credit card rebate status, visit our rebate status. If you have a manufacturer's rebate, please contact us at 1-800-385-3322 and we will get the correct contact number for you.

How long is a return label good for?

A: A return label is good for 30 days from the date it is issued. If for some reason 30 days is not sufficient, we will re-issue the label or wait until you are ready to ship to issue it.

Can you use Discount Tire to install tires?

A: The installation of your tires and wheels can vary in price based on the installer you decide to use. Discount Tire and America's Tire offer the most competitive pricing at the highest quality industry standard, but you can use any installer you prefer.

Is a certificate for refund or replacement an actual certificate?

A: Our Certificate for refund or replacement is not an actual certificate but rather a virtual certificate which will be a line item on your invoice. We will keep the information on our database and you can request a replacement invoice showing that you purchased the certificates at any time.

Do discount tires need mileage?

We will need the mileage when the tire was installed and the mileage when they are taken out of service. Discount Tire Direct will need the tires back and will email prepaid return labels for the tires being warranted.

Need help finding tires?

Get started with treadwell for personalized tire choices for your vehicle and driving habits.

Easy, convenient financing

Get promotional financing options, exclusive rebates and more with the Discount Tire credit card.

The Discount Tire Direct Difference

Our tire Certificates go beyond any tire warranty or road hazard protection.

For Refund or Replacement