Return-Policy.org

u haul truck return policy

by Adriana Schmidt Published 2 years ago Updated 2 years ago
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What happens if you don't bring uhaul back on time?

Rather than guarantee your truck, U-Haul will give you $50 if it isn't ready or available on moving day.

How does uhaul get their trucks back?

To get started, park your truck and leave the keys in the ignition. Sign into your U-Haul account on uhaul.com or the U-Haul app. After signing in, select the “Return My Truck” button. Follow the instructions on the next few screens to make sure you truck is parked in the correct area.

Why is it called a mom's attic?

Anyone know what the mom's attic is? It's the space in the box above the cab. It was a gimmick that they used back in the 70s/80s to highlight the extra space that other trucks didn't have. The shelf in the back of the truck.

Why is it called U-Haul?

U-Haul is born During the drive, they came up with the name and formulated the outline of what was to become the U-Haul Trailer Rental System. The Shoens launched U-Haul in the summer of 1945. The first trailers were bought from welding shops or second hand from private owners.

Do you have to wash a U-Haul before returning?

Check under the seats to make sure you've picked up all personal items as well as taking trash items, like bottles and food items, out. If your truck is dirty upon return a cleaning fee will be tacked onto your charges.

Can you pick up and drop off U-Haul at different locations?

Can I change my drop off location after I pick up the truck? Sometimes this may be an option, however there will most likely be an extra charge for doing so. To see if it is a possibility you should call customer service at 800-789-3638 or the local traffic office.

How do you fill a U-Haul truck with gas?

0:241:29How to Estimate How Much Fuel is Needed Before Returning a Moving ...YouTubeStart of suggested clipEnd of suggested clipIf you choose to refuel the truck yourself you will need to refill the gas tank to the dispatchMoreIf you choose to refuel the truck yourself you will need to refill the gas tank to the dispatch level 3/4 of a tank in this case. The fuel estimator on the contract.

What is the biggest truck U-Haul has?

26ftAbout this 26' Truck. Our 26ft moving truck rental is the largest truck available for moving. Large families use this truck to move large, 3-5 bedroom homes. This truck is equipped with a low deck and EZ-Load ramp, making it easier to load and unload your truck.

Can I reserve my In-Town rental for more than 24 hours?

Equipment scheduling is based on available time frames ranging from one hour up to a 24-hour rental period. Some locations do, however, offer multi...

How can I save money on an In-Town truck rental?

Easy! Move in one trip (or as few as possible). If you are anticipating more than one trip because you are renting a smaller moving truck, you shou...

How are U-Haul truck rates determined?

In-Town move rates include a flat fee for the rental period, plus a per mile charge. One-way move rates are determined by a combination of truck si...

Why is U-Haul giving me more days in my one-way rental than I need?

Safety is our number one concern. Our goal is to provide our one-way customers with ample time to complete their move safely. While there is no dis...

Can I purchase additional days on my one-way move?

Yes. However, it's critical for you to plan this in advance with your pickup location so that your rental contract will be accurate and so that sch...

Can I purchase additional miles on my one-way move?

Yes. The fee is $0.40 per mile if you exceed the allowed mileage.

Do I have to pay a deposit when renting a U-Haul truck?

Whether you a pay deposit depends on your method of payment. No deposit is required if you’re paying by major credit card. If you’re paying with ca...

My friend/relative is going to drive my U-Haul rental truck for me. Will I be responsible if they ge...

The person who signs the U-Haul contract is fully responsible for the U-Haul equipment. Be sure to ask about our Safemove® and Safetow® coverage pa...

How many people can ride in a U-Haul truck?

Our larger truck sizes will seat three passengers. This includes our pickup truck, 15', 17', 20' and 26' trucks. U-Haul 10’box trucks and cargo van...

What type of gasoline is used in your trucks and approximately how many miles per gallon should I ex...

Generally speaking, U-Haul vehicles take unleaded gasoline. Please visit the U-Haul Truck Sizes page to get the specifics on each size. Details inc...

How to return truck keys after hours?

If returning after hours you will have simply follow all posted parking signs and drop off your keys in the drop box while following the posted instructions.

What to do if your truck is dirty?

If your truck is dirty upon return a cleaning fee will be tacked onto your charges.

Where do you pick up your equipment?

You pick up your equipment from a rental location near your starting point, then drop it off at a different rental location near your destination. In-Town truck, trailer and/or towing rentals are for local moves or one-time deliveries. You pick up and drop off your equipment at the same rental location.

Can a child sit in front seat of U-Haul?

Young children and those in car seats should not be seated in front seats of U-Haul equipment. Most people in need of a car seat for infants/toddlers while moving, prefer to drive an additional vehicle for their family members in addition to renting a U-Haul truck.

Do U-Haul trucks need lift gates?

U-Haul moving trucks don't need lift gates because our trucks are specially-engineered to move household goods, not freight. Our loading decks are lower to the ground than any other trucks, making them 50% easier to load and unload than typical freight trucks.

When is a U-Haul reservation guaranteed?

Even if you select an option online or over the phone, your U-Haul reservation isn’t guaranteed until the day before you’re scheduled to pick up the equipment. At that time, a representative will contact you to verify the details (equipment, location, date, and pickup time), and once you agree on the specifics, the reservation is considered “guaranteed.” If the U-Haul truck size you requested isn’t available, they may offer a different vehicle at another location. If you arrive on moving day and they don’t have the verified equipment, you’re eligible for a $50 compensation.

What happens if you don't have a U-Haul truck?

If the U-Haul truck size you requested isn’t available, they may offer a different vehicle at another location. If you arrive on moving day and they don’t have the verified equipment, you’re eligible for a $50 compensation. With U-Pack, you can avoid the worry of not getting the equipment you need.

How often do you need to stop for a U-Pack?

And with tanks that are 30-60 gallons, that means you’ll need to stop every 300-400 miles. That can get costly. Plus you’ll pay for fuel in your personal vehicle. Since U-Pack does the driving, fuel is included. You’ll still need to fill up your personal vehicle, but you won’t have the added expense of fuel in the rental truck.

How many people can a U-Pack transport?

5. Seating options are limited. U-Haul trucks can only seat 2-3 people, depending on the size of the truck.

Does U-Haul have a truck?

Equipment availability can vary. While U-Haul offers trucks, trailers and U-Box® containers, they may not be available everywhere. Some locations offer full fleets, but others are smaller franchises (like those located at service stations or storage facilities) and may not have what you need. U-Pack has two types of equipment, moving trailers ...

Can you drive a truck without a rearview mirror?

Drive the recommended speeds, give yourself plenty of braking distance, and make sure you can handle busy highways without rearview mirrors. While a friend or family member can drive the truck for you (make sure to verify their eligibility), the person who signs the contract is responsible for the equipment in case of damage.

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