- Launch Ubisoft Connect.
- From the top menu, click Store.
- Scroll to the bottom. ...
- Click the order you wish to refund.
- If you meet the refund requirements, you can click Ask for a refund.
- Use the Select your reason dropdown to choose why you want a refund.
- Click Continue.
- Choose your refund payment method.
- Click Confirm.
Full Answer
How long does it take to get a refund from Ubisoft?
Ubisoft refund policy and, by extension, Uplay refund policy state that it takes five to seven business days for your refund to arrive. In case you used PayPal to make the purchase, it can take up to five days for the funds to back on your PayPal balance.
How long does it take to get a refund from Uplay?
Ubisoft refund policy and, by extension, Uplay refund policy state that it takes five to seven business days for your refund to arrive. In case you used PayPal to make the purchase, it can take up to five days for the funds to back on your PayPal balance. Sadly, you will not know the exact refund date.
How do I cancel a pre-order from Ubisoft?
Canceling the pre-order is done by selecting the Ask for a Refund section on the Ubisoft store. For physical items, the pre-order can be canceled up to 15 days before the official release of the title in question.
Can you get a refund on a digital copy of a game?
As far as digital copies go, you are not eligible for a refund if you’ve downloaded digital content unless the product has a major failure. For example, you do not qualify for a refund for a game you’ve already launched and played. If a product is faulty, you are eligible for a replacement, a refund, or compensation for any other loss or damage.
Can I return a game on Ubisoft?
You can request a refund for a digital order within 14 days of your purchase, as long as the content has not been launched. Return requests for digital products can be submitted by selecting the Ask for a refund link next to the relevant product on the Order History page of the Ubisoft Store.
How do I return something to Ubisoft?
Sign in to your Ubisoft account if you have not done so yet. Hover over your profile picture in the top right of the screen and select My orders. Locate the order you want to refund and select View order details. Choose Request a Refund.
Can I get a refund on Ubisoft plus?
You will be able to request a refund if your subscription has been suspended due to a payment failure, but you will not receive a refund as the payment has not been successfully processed.
Can you return digital games?
Note As a limited exception, digital game products may be eligible for a refund within 30 days if you're unsatisfied with the license agreement or warranty, but only if you do not make or retain any copies.
How do I get a refund from Ubisoft connect?
How to Refund a Game on Ubisoft ConnectLaunch Ubisoft Connect.From the top menu, click Store.Scroll to the bottom. ... Click the order you wish to refund.If you meet the refund requirements, you can click Ask for a refund.Use the Select your reason dropdown to choose why you want a refund.Click Continue.More items...•
Can you refund operators in Rainbow Six Siege?
Originally posted by James Hetfield: I just answered. you can't.
How do I get a refund on Epic?
Go to your Account page, and click Transactions. Find the game you would like to refund in your Purchase History. Click the game title to expand the order. If the game is eligible for a self-refund, there will be a Request Refund button.
Do I need Stadia Pro for Ubisoft?
Do I need a Stadia Pro subscription to access Ubisoft+ on Stadia? No. All you need is a Stadia account and a Ubisoft account with a Ubisoft+ subscription.
How do I cancel my Ubisoft purchase?
To cancel your Ubisoft+ subscription at any time: Access the My Subscription page of the Ubisoft Store. Choose Cancel Membership. Select Yes to confirm the cancellation process.
What is Ubisoft support email?
AccountSupport@ubi.comAccountSupport@ubi.com is our account support mailing email.
How do you return in Assassin's Creed Valhalla?
0:000:52How to get back to Norway in Assassin's Creed Valhalla - YouTubeYouTubeStart of suggested clipEnd of suggested clipUp. And then in the bottom left you'll see press triangle to get atlas. Get your atlas. SelectMoreUp. And then in the bottom left you'll see press triangle to get atlas. Get your atlas. Select norway whole square to travel.
How do I cancel an order on Ubisoft?
To cancel your pre-order for a digital item, select Ask for a refund next to the relevant product on the Order History page of the Ubisoft Store.
How To Make Returns to Ubisoft
You can return a digital item within 14 days to Ubisoft and get a full refund. This policy is only applicable to products that have not been launched, meaning you have not used them at all.
The Ubisoft Store Refund Policy
Ubisoft provides full refunds for all eligible returned items. To request a refund, you should:
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What's the Ubisoft Connect Refund Policy?
Ubisoft's refund policy isn't lenient or generous, unlike Steam's refund process. To get a refund on an Ubisoft Connect game, you must:
Ubisoft Connect's Refund Policy Isn't Great
Ubisoft Connect's refund policy is nowhere near as lenient as competitors like Steam, Epic Games, and GOG. All of these game stores let you play the game for a short while without invalidating your right to a refund. As such, if the refund policy is important for you when buying PC games, you might want to avoid Ubisoft Connect.
How long does it take for a refund from Ubisoft?
Ubisoft refund policy and, by extension, Uplay refund policy state that it takes five to seven business days for your refund to arrive. In case you used PayPal to make the purchase, it can take up to five days for the funds to back on your PayPal balance. Sadly, you will not know the exact refund date.
How to get money back from Ubisoft?
If you’ve bought a Ubisoft game on Uplay and you’re not satisfied with the product, you can get your money back by requesting a refund by phone, on Ubisoft’s website, or through their live chat. Note that purchases for consumables, downloadable content, in-game currency, or purchases from in-game stores are not subject to Ubisoft’s refund policy.
What is Uplay for?
Uplay was developed by Ubisoft as a multiplayer, communications, and digital distribution service that allows players to collect achievements and trophies in various video games. Ubisoft is responsible for some of the most famous video games, such as the Assassin’s Creed, Division, and Far Cry series. Players can buy digital copies on Uplay, but ...
What retailers does Ubisoft use?
These are Ubisoft’s approved retailers: Epic Games Store. Nintendo. Playstation Network.
How to request a refund on a ticket?
Issues You Might Encounter When Requesting a Refund 1 Go to Contact Support in the drop-down menu 2 Open a Support Ticket 3 Choose the Platform, Product and Category from the drop-down menu 4 Describe your issue in the body 5 Attach files if necessary
How to contact Ubisoft support?
If you have an issue with your refund, you can always contact Ubisoft Support through your account. Go to Contact Support in the drop-down menu. Open a Support Ticket. Choose the Platform, Product and Category from the drop-down menu . Describe your issue in the body.
How long before a game is out can you cancel a pre-order?
For physical items, the pre-order can be canceled up to 15 days before the official release of the title in question. For example, if you’ve pre-ordered a collectors edition of a game that includes an action figure, you will have to cancel the order 15 days before the game is out.
