What is the Uniqlo return policy in the Philippines?
Original receipt of purchase is needed for product exchange/refund within 30 days after purchase date or shipment date provided the product is bought within official Philippine Uniqlo stores. For items bought through the official Uniqlo online store, the return form is needed in addition to the official receipt.
How do I exchange items bought in Uniqlo online store?
For exchange of items bought in the official Uniqlo online store, please bring the product/s along with the original official receipt, original packing list and return form at any Uniqlo Philippines store. There is no online processing for exchange of products.
How long do I have to return or exchange an item?
You have 30 days from the purchase date (found on your store receipt) to return or exchange items purchased in-store to store locations. Refunds are processed daily.
What is the return policy for merchandise?
All merchandise returned must be in its original selling condition and include the original product packaging, tags, and labels. Returns will not be accepted without an original purchase receipt.
What is the return policy at UNIQLO?
UNIQLO is always happy to exchange or refund all item(s) using the original method of payment as long as the item(s) are returned in a resellable condition (with original packaging, tags and/or labels) within 30 days from the date of purchase.
Does UNIQLO have free returns online?
A $7 return label fee will be deducted from the amount to cover the cost of return shipping.
Can you return to any UNIQLO store?
U.S STORE EXCHANGE POLICY If you are looking to exchange your item for the same item in just a different size/color, you may go to any UNIQLO store that has the item available, within the 30-day exchange window.
How strict is UNIQLO return policy?
Merchandise will only be accepted in its original condition (new, unused, and unwashed) with tags attached. Packaged items may be returned even after the package has been opened; however, tags must still be attached to the item. Innerwear cannot be exchanged or returned due to our strict hygiene policy.
Do I have to pay for return shipping UNIQLO?
◉ A $7 return label fee will be deducted from the refund amount to cover the cost of return shipping for the UNIQLO Prepaid Label. It is a one time fee per order.
How do I return online orders?
Most businesses with an online store have a return policy in place....Read the store's return policy. Before you purchase anything, carefully read through the store's policy about how to return something you ordered online. ... Keep the original packaging. ... Take photos of any damage or defects. ... Start the return process ASAP.
Can I return an online order in store?
Fortunately, many retailers allow you to buy online and return in-store, although there are some caveats. Before venturing out to a store, read their return policy to see if you can return online orders in person and what kinds of requirements you'll have to meet.
How do I exchange UNIQLO items?
We accept returns and exchanges within 30 days from the date you purchased in store / received the online order. ... Innerwear and packaged items cannot be exchanged or returned due to our strict hygiene policy.We do not accept return or exchange for item that had been altered (shorten/ hemmed).More items...
How long does UNIQLO refund?
It typically takes 3-5 business days for the funds to be reflected in your account once the refund has been processed by the store.
Can I exchange UNIQLO shirt?
Product(s) can be returned for exchange or refund, provided the product(s) is returned in new and original condition with original product packaging, price tags and labels.
Does UNIQLO run small?
Uniqlo clothing tends to run small when compared to competitors like Zara and HM. Therefore, for most garments at Uniqlo, you would need to size up.
How do I exchange UNIQLO online?
UNIQLO Help However, you may visit your nearest UNIQLO store to arrange an exchange for your online order. If you are unable to visit a UNIQLO store please return your item to us via postal mail for a refund and place a new order online for the desired size or colour.
Is UNIQLO high quality?
Quality isn't an attribute typically associated with fast fashion, but Uniqlo has also managed to build a reputation for durability.
How long do UNIQLO returns take?
It typically takes 3-5 business days for the funds to be reflected in your account once the refund has been processed by the store.
How to obtain a prepaid shipping label or return form
To return items please click here. Select "Use a Prepaid Shipping Label" or "Use the Carrier of Your Choice" on the final step, print the return packing list and/or shipping label, and repack the items (including all original tags).
When do I receive my refund once the item is at your warehouse?
It can take the warehouse up to 14 business days to process your return once they receive the order. You will receive an email confirmation once your return has been processed.
U.S Store Return Policy
Merchandise purchased in store may be returned for a full refund to the original form of payment. All merchandise returned must be in its original selling condition and include the original product packaging, tags, and labels.
Where returns or exchanges can and cannot be made
Items may only be returned, exchanged, or price adjusted within the country where purchase was made. Items purchased in the contiguous United States may not be returned, exchanged, or price adjusted in Hawaii, and items purchased in Hawaii may not be returned, exchanged, or price adjusted in the contiguous United States. UNIQLO reserves the right to limit or deny returns or exchanges..
How do I return an in store purchase by mail?
If you are unable to physically return your item to a UNIQLO store, you may mail the item back to any of the store locations below. Please be sure to send your item to the closest store to your location. Please click here for a Store Return Form.
Returns
Returns will only be accepted at the store in which the original purchase was made. You can, however, still exchange in any of our UNIQLO BE and NL stores.
Returning Products to a store
If you wish, you can exchange a product to a physical UNIQLO store located in the same country your online order was placed in. You will not be charged a fee for exchanging a product at a store.
RETURNING PRODUCTS BY POST (PLEASE NOTE: THIS IS ONLY APPLICABLE TO ONLINE PURCHASES)
If you wish to return an online purchase via post, please follow the instructions outlined below. Please note we do not offer pre-paid postal returns.
WHEN DO I GET MY REFUND ONCE I HAVE RETURNED AN ITEM?
Please note we will refund you in 14 (FOURTEEN) working days from the date on which we receive the returned the product (s) to the specified address (please see above).
PROMOTION AND DISCOUNT CODES
If you decide to return an order that has been purchased with a discount code applied, the amount refunded will be subject to the minimum spend of the discount code. This means that if the items returned bring the remaining total below the minimum spend of the discount code then the discounted amount will be deducted from the refund.
Cancellation rights for EU customers
You have a right to cancel a contract at any time within 14 (FOURTEEN) calendar days, beginning on the day after you received the product (s) without giving a reason. In this case, you will receive a full refund of the price paid for the product in accordance with our Returns and Cancellation Policy.
EFFECTS OF CANCELLATION
If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).
Returns
Please retain your invoice. UNIQLO is always happy to accept online returns for all item (s) by the original method of payment as long as the item (s) are returned in a resalable condition (with original packaging, tags and/or labels) within 30 days of receiving a product ordered from www.uniqlo.com ("Site")
Returning Products to a store
Only exchanges are allowed in our UNIQLO stores and we do not accept returns of item (s) purchased online. Should you wish to return and receive a refund for your online order, please follow the steps set out here.
RETURNING PRODUCTS BY POST (PLEASE NOTE: THIS IS ONLY APPLICABLE TO ONLINE PURCHASES)
If you would like to return your online order, please follow the below instructions.
WHEN DO I GET MY REFUND ONCE I HAVE RETURNED AN ITEM?
Please note we will refund you without undue delay and at the latest 14 (FOURTEEN) calendar days from the date on which we received the notice that you wanted to return the product (s). However, we are entitled to withhold payment until the product (s) has been returned to the specified address (please see above).
PROMOTION AND DISCOUNT CODES
If you decide to return an order that has been purchased with a discount code applied, the amount refunded will be subject to the minimum spend of the discount code. This means that if the items returned bring the remaining total below the minimum spend of the discount code then the discounted amount will be deducted from the refund.
Cancellation rights for DK customers
You have a right to cancel a contract at any time within 14 (FOURTEEN) calendar days, beginning on the day after you received the product (s) without giving a reason. In this case, you will receive a full refund of the price paid for the product in accordance with our Returns Policy.
EFFECTS OF CANCELLATION
If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).
Online purchase returns with UNIQLO Prepaid Shipping Label
We have two options for UNIQLO Prepaid Shipping Labels. These are the Easy Drop-Off and Ship with FedEx options.
When do I receive my refund once the item is at your warehouse?
It can take the warehouse up to 14 business days to process your return once they receive the order. You will receive an email confirmation once your return has been processed. The funds will be credited back to your original form of payment within 3 to 5 business days, thereafter.
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Q. What is your returns policy?
Please read our Return and Exchange Policy below carefully before returning any items from your order.
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