Return-Policy.org

urban decay return policy

by Thad Reynolds Published 3 years ago Updated 2 years ago
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Full Answer

Does Urban Decay accept returns?

If you purchase something through UrbanDecay.com and aren't completely satisfied, you have up to 60 days (from the shipment date) to return it. All returns are credited in the original form of payment. Returns received more than 60 days after the shipment date will not be processed.

Is urban decay being discontinued?

The Urban Decay Naked Palette Is Officially Being Discontinued.

Does Urban Decay give free samples?

You get 11 free samples to go with your purchase(s). Personally, I find it stupid easy to spend $55 at Urban Decay.

How long does Urban Decay last?

up to 16 hoursProduct Benefits. Our award-winning setting and finishing spray keeps makeup looking fresh for up to 16 hours without fading, smudging, or settling into fine lines.

What replaced Urban Decay Naked?

In August 2018, makeup lovers around the world were devastated to learn that Urban Decay discontinued one of its most beloved products: the Naked eye-shadow palette. Luckily for fans, the brand is back with the Naked Reloaded palette, an updated version of the fan-favorite product.

Do they still make naked 2 palette?

It's officially the end of an era. Urban Decay is discontinuing its iconic Naked Palette. The brand released a statement on Thursday confirming that after eight years, 30 million palettes sold, and $1 billion in revenues, it would be laying the product to rest for good.

How do I get my urban decay birthday gift?

You'll want to join the free UD Beauty Junkies club in order to get your Urban Decay birthday freebie of free Afterglow. As per the instructions in the email, you need to “log in to your UD Beauty Junkies account and shop like normal (you must purchase any regularly priced item to redeem this reward).

What is a beauty junkie?

Beauty Junkie is a salon that is, first-and-foremost, focused on producing outstanding work consistently. Our trusted artists collaborate with you, one-to-one, to identify and compose a look that tells your individual story.

Who does Urban Decay ship with?

FedEx SmartPost®Get free FedEx SmartPost® or free shipping on all orders of $50 or more (excluding taxes and any applied discounts).

Can I use Urban Decay setting spray after 6 months?

Setting spray Although setting sprays such as our trusty Urban Decay All Nighterkeep our makeup in place for up to 16 hours, they only have a shelf-life of around 6 months. This is due to water being one of the main ingredients making it a breeding ground for bacteria.

How long can we keep a foundation?

Foundation. With the exception of powder formulas, foundations are water-based, which means bacteria love them. Unopened, foundation can last for a couple of years, but once the seal is broken, Hammer says, it's best to replace it after six to 12 months.

Is urban decay setting spray worth it?

Urban Decay's All Nighter Setting Spray is a mist that is truly worth the price; to have hydrated, comfortable skin and makeup that didn't move throughout my entire workday, $33 for 4.0 fluid ounces is a justifiable price for a product that performs this well.

Which Naked palette has been discontinued?

Urban DecayIn a splashy marketing campaign released today, Urban Decay announced it is discontinuing its Naked Palette across its e-commerce site, as well as at retail partners Ulta, Sephora, and Macy's, and internationally.

When did Naked 2 Palette release?

Naked 2 Basics will be available on Urban Decay's website starting August 19. But, if the anticipation is already killing you (as it is us), you can preview the shades online now.

How many Urban Decay palettes are there?

Current products include lip, eye, complexion and body products. They are most well-known for their Naked collection, which includes twelve different eye shadow palettes....Urban Decay (cosmetics)TypeSubsidiaryProductsCosmetics and beauty productsParentL'OréalWebsiteurbandecay.com7 more rows

How long does Urban Decay Naked last?

It's usually 24 months for eyeshadow. What are the different types of eyeshadow? (Powder, cream, etc.) Eyeshadow comes in multiple forms—the most basic being powder. You can get this from our Eyeshadow Singles and Eyeshadow Palettes.

FREE SHIPPING

Freak and Rockstar member levels of UD Beauty Junkies get FREE shipping with every order (Rockstar members get 2 Day shipping!), plus a ton of other perks. Joining is quick, easy and FREE; just sign up here. Not ready to commit? Get free FedEx SmartPost® or free shipping on all orders of $50 or more (excluding taxes and any applied discounts).

SHIPPING RATES

Not a UD Beauty Junkies member? Have an order totaling less than $50? Or looking for expedited shipping options? Here are the rates:

AK, HI, AND MILITARY ADDRESSES

UrbanDecay.com does ship to Alaska, Hawaii, Puerto Rico, APO/AP military addresses and P.O. boxes. However, please note that UPS does NOT ship to APO/AP military addresses or P.O. boxes. FedEx SmartPost® is the only shipping option available for delivery to military addresses and P.O. boxes.

INTERNATIONAL SHIPPING

Urbandecay.com has partnered with MyUS.com to offer convenient International Shipping. MyUS.com membership can offer you deeply discounted international shipping rates for shipping to more than 225 countries. They can provide you with a US street address, receive packages on your behalf, and then ship your order overseas.

HOW IT WORKS

1. Choose your MyUS.com subscription, create your account and receive your own US address. 2. Use your new US address provided by MyUS.com when placing your order with us. 3. Once we ship your order, MyUS.com will manage the mail forwarding process to you.

RESTRICTED HAZARDOUS ITEMS

Please note that due to Air Safety regulations, we cannot ship orders containing Hazardous Materials (sprays-alcohol) through the express or priority service. These orders will be shipped through Expedited Parcel service. Please note that some remote areas can only be delivered by air.

How can I track my order?

When you place your order you will receive a shipping confirmation email. You can find your tracking number in that email or through your

Where can I buy Urban Decay?

Urban Decay is available at Urban Decay stores and UrbanDecay.com, as well as through our retail partners. Use our store locator to find the location nearest to you!

When is your next promotion?

The best way to hear about the next promotion, special event, or new product rolling out on Urban Decay is to sign up for UD's email newsletter.

What if the product I want is out of stock?

Out of stock items are not available for ordering at this time unless indicated as a presale item, which you can order in advance. Unfortunately, we do not know when more items will become available if they're backordered. We're sorry for any inconvenience this may cause.

Why is my order still processing?

Your order may still show as processing or there may have been a discrepancy in our inventory that has caused a delay in shipment. Keep in mind that sometimes, in rare cases; it can take up to two days for an order to process.

My order is missing an item

We may not have had all of the items in stock when we shipped your package. Your shipping confirmation email should indicate which products might still be outstanding and pending shipment.

Where can I find out how to apply Urban Decay products?

We have an extensive collection of exclusive video tutorials—complete with step-by-step instructions—on our YouTube channel. (We're always posting new stuff, so check back regularly!

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