Return-Policy.org

urban outfitters holiday return policy

by Sasha Barrows Published 1 year ago Updated 1 year ago
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Holiday Return Policy On festive season purchases, Urban Outfitters offers extended returns. If you bought something between October 1 and December 25, you can return it until February 28 and you will get a full refund.

Holiday Return Policy
For orders placed between November 1st, 2020 and December 25th, 2020, you will be refunded to your original payment method when returned before February 28th, 2021. After February 28th, 2021, you will be issued a merchandise credit for the amount paid.

Full Answer

How to return item to Urban Outfitters?

Urban Outfitters Returns – Instructions for Furniture

  • Furniture things can’t be returned coming up.
  • Altered Furniture can’t be returned or traded once bought.
  • In the event that your Furniture was conveyed by truck (Metropolitan Delivery Service) at that point email at furniture@urbanoutfitters.com or call (800) 732-2306 to plan a return get.

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Does Urban Outfitters accept PayPal?

What payment methods does Urban Outfitters accept? UrbanOutfitters.com accepts the following forms of payment: Visa, MasterCard, American Express, Discover, JCB, China Union Pay, Dinners Club, PayPal*, Urban Outfitters Gift Cards and Urban Outfitters Store Merchandise Gift Cards.

Can you return sale items at Urban Outfitters?

You can also get to know the Urban Outfitters Returns Policy Sales items. For returns made coming up, you will get the discount in the first type of installment inside 1-3 business days. Moreover, it ought to be noticed that you can’t return an in-store buy via mail.

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Can I return something to Urban Outfitters after a year?

Urban Outfitters is not responsible for lost returns. We guarantee the quality of our furniture (free of manufacture defect) for up to one year from purchase. If you experience any defects, you may return your furniture purchase for a refund within one year from your purchase date.

Can you return opened items to Urban Outfitters?

Urban Outfitters accepts returns or exchanges of all products that either arrived defective or are in original, saleable condition (except for custom-made orders).

What is Urban's return policy?

You can get a full refund for online orders by returning unused merchandise within 30 days of the order date. You can return items purchased online by sending them back with a prepaid shipping label or by taking them into a store.

Can you return Urban Outfitters No tag?

You need to have the original receipt of the item to return it. If it is merchandise, it should have the original tag attached to it. 4. If you don't have the original receipt of the merchandise, then it will be exchanged for in-store merchandise of the same value on the same day itself.

Does Urban have a student discount?

Urban Outfitters has teamed up with UNiDAYS to provide an exclusive 10% off student discount. Simply register at UNiDAYS to verify your enrollment and you'll receive a promo code for 10% off your next purchase at Urban Outfitters.

Can you return an online order in store?

Fortunately, many retailers allow you to buy online and return in-store, although there are some caveats. Before venturing out to a store, read their return policy to see if you can return online orders in person and what kinds of requirements you'll have to meet.

Can you return sale items?

The law, as contained in the Consumer Protection from Unfair Trading Regulations, simply says that if a product is on sale or special offer, the retailer must show the original price and it must have been selling at that price for 'a meaningful period of time'.

Does Urban Outfitters price match?

UrbanOutfitters.com is unable to grant price adjustments for purchases made in our retail stores. We do not offer price matching.

Can you return ASOS clothes without tags?

In order to receive a full refund, all items must be returned to us unworn/unused and in the same condition you received them with their original packaging and all tags and labels attached (e.g., shoes should be returned with the original shoe box).

Can you return worn clothes?

If you go over the fact with an elaborate story, they might just want to look at the item a little closer. You can return a worn item if it is faulty... this is part of your statutory rights under the Consumer Rights Act (valid for items bought after October 2015).

Can I return clothes if I took the tag off?

When you return an item without tags, chances are you will have to pay for the return shipping costs. Most retailers are not going to like the fact that the item is coming back without tags. Some will deny the return completely; others will tell you that the return shipping costs are going to be at your own expense.

Can you return clothes without receipt?

"It all depends on the store," Spencer reiterates. "Some stores do not require a receipt for any return, and they will simply provide you with cash back if that's what you want," she says, adding that "other stores will happily offer you a credit without a receipt."

How do you return something to Urban Outfitters?

You can return items back to any Urban Outfitters Store....What you need to return an online purchase in store:Items to return.Order confirmation email, order dispatch email or returns note.The card used for purchase – we can only refund to the card used for original payment.

Can you return sale items?

The law, as contained in the Consumer Protection from Unfair Trading Regulations, simply says that if a product is on sale or special offer, the retailer must show the original price and it must have been selling at that price for 'a meaningful period of time'.

Can you return ASOS clothes without tags?

In order to receive a full refund, all items must be returned to us unworn/unused and in the same condition you received them with their original packaging and all tags and labels attached (e.g., shoes should be returned with the original shoe box).

Does Urban Outfitters do price adjustments?

Do you offer price adjustments? We're happy to issue a one-time price adjustment for an item from our website if it goes on sale within 14 days of your order shipment date. A refund for the price difference will be issued back to the original form of payment.

Return Policy

Orders placed between 10/1/2021 and 12/25/2021 can be returned by 2/28/2022. Return or exchange any unused or defective merchandise by mail or at one of our US or Canada store locations. Returns made within 30 days of the order delivery date will be issued a full refund to the original form of payment.

Returning & Exchanging Online Orders

Returns and exchanges are free for US Customers! To return or exchange items purchased on UrbanOutfitters.com, the UO app or by phone, follow these easy steps:

Return to a UO Store

Our US and Canadian stores will happily accept your UrbanOutfitters.com return - visit our store locator to find the store nearest you!

Return a Gift

Follow instructions above for returning online orders or returning to a UO store.

Lost Packing Lists

If you've lost your packing slip and you are the original purchaser, you'll receive a new packing list when you create your return online. If you'd like to return to stores, click on the order you wish to return, print out the Order Summary page and bring it with you to the store. You may also use your order confirmation email to return your items.

Order Issues: Damaged, Defective or Incorrect Items

Have an issue with your order? We offer free and easy returns and exchanges! Visit your order details page to start a return. If you need further assistance, please contact us.

Restocking Fee

At this time, we do not have any items that are eligible for restocking fees.

Returns from within the UK

Returning from the UK is free, if you have purchased at www.urbanoutfitters.com/en-gb/. Here’s some simple steps on how you do it:

Returns from within Germany

Returning from within Germany is free, if you have purchased at www.urbanoutfitters.com/de-de/. Here’s some simple steps on how you do it, you will need a printer to hand:

Returns from all other Locations

We currently only provide free returns in the UK and Germany. To return an item (s) you will need to post your return, using your preferred international shipping courier, to the address below:

Returning to a Store

You can return items back to any Urban Outfitters Store. Please note orders placed in GBP must be returned to a UK store and orders placed in Euro's to a European store, excluding concessions.

Your Right to Cancel

If you are a consumer (i.e. you are not a business and you are not purchasing products from us for purposes which are wholly or mainly in connection with any business you may have or trade you run), you have the right to cancel the contract formed with us when you purchased products on www.urbanoutfitters.com/en-gb.

Damaged or Faulty Product

If you’ve received a faulty or damaged item, please contact us with your Order Number and describe the item's fault.

Returns Exclusions

Swimwear and intimates must be returned unworn, in the original packaging and with tags. Hygiene strips must be untouched. Due to hygiene reasons underwear and face masks cannot be returned.

What is your return policy?

Return any unused or defective merchandise at one of our Canada or US store locations or by mail. Returns made within 30 days of the order delivery date will be refunded to the original form of payment. Returns made after 30 days of the order delivery date will be refunded via an emailed e-merchandise credit.

How long will it take for my return or exchange to process?

Please allow 2-3 weeks from the time you mail your return for it to be processed. We will email you once it is processed.

Can I exchange my order?

Unfortunately, exchanges are not available. Items can only be returned for a refund. If you would like a replacement item, please place another order online.

I lost my packing list – what do I do?

If you've lost your packing slip and you are the original purchaser, log in to your UO account and click on Order Status. Click on the order you wish to return, print out the Order Summary page and include it with your return.

Do you offer price adjustments?

We're happy to issue a one-time price adjustment for an item from our website if it goes on sale within 14 days of your order shipment date. A refund for the price difference will be issued back to the original form of payment. If you used a gift card to make your purchase, a new gift card will be issued reflecting the difference.

What if my product is damaged or defective?

If you receive a damaged or defective item, please call us at (800) 282-2200 and we will help you exchange or return the item.

How to return items to Urban Outfitters?

To return items by mail, you need to go through the following steps: Visit the Urban Outfitters website, go to the account section and sign in using your mail ID and password. Proceed to order history tab select the order you want to return or exchange and click View Details.

Who is the CEO of Urban Outfitters?

Do you know that CEO of Urban Outfitters (Richard Hayne) has named one of the UO stores after his studies? Hayne studied anthropology in the college, so he named the store to Anthropologie.

Where is Urban Outfitters located?

Urban Outfitters is a lifestyle brand engaged in the sale of fashion apparel, footwear, beauty, and wellness products. The company is headquartered in Pennsylvania. How you ever encountered the need to return your product, but you didn’t know the return policy so couldn’t return the product.

How long does it take to get a refund on a product?

If you’ve returned the product within the first 3 days of the purchase, you are entitled to get a full refund. However, if your return is made after 30 days of the order delivery date, it will be refunded via an emailed e-merchandise credit

The Must-Know Facts About the Urban Outfitters Returns Policy

Urban Outfitters accepts returns or exchanges of all products that either arrived defective or are in original, saleable condition (except for custom-made orders).

How To Start the Return Process With Urban Outfitters

You can initiate the return process with the company using any of the following methods:

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Urban Outfitters Refund and Exchange Policies

Urban Outfitters products returned within 30 days of purchase are eligible for a full refund in the original method of payment. After that period, you can only exchange the product for store credit.

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