Return Policy
- The return or exchange must be requested within thirty (30) days from the order delivery date.
- After receiving the return label from our Customer Service team, you will have 15 days to send the item (s) back.
- At this time, we are unable to accept returns purchased online at our retail stores.
Full Answer
What is the Schütz ticket service return program?
We believe that the Schütz Ticket Service Return Program is the most environmentally responsible and in full compliance with Responsible Care Initiatives and Product Stewardship Programs. IBCs are returned only to those facilities that fully comply with all Federal, State and Local environmental requirements.
What is the return policy for unused and undamaged items?
We accept returns of unused and undamaged items according to our returns policy. Return requests must be made within 30 days of the order delivery date.
Can I use store credits at any Schutz store location?
Currently, store credits can only be used online, but we are working to allow credits to be used both online and in any of our SCHUTZ store locations so keep checking back for updates! HOW LONG WILL IT TAKE TO PROCESS MY ORDER?
Do I need to set up a Schutz account?
However, we recommend that you set up a SCHUTZ account to enjoy benefits such as storing your personal details for quicker checkout, accessing your order history, and being the first to hear about new collections and announcements. HOW DO I KNOW IF AN ITEM IS OUT OF STOCK?
What is Schutz return policy?
Return your order - SCHUTZ. We accept returns of unused and undamaged items according to our returns policy. Return requests must be made within 30 days of the order delivery date.
Does Schutz do free returns?
Shipping charges are non-refundable, unless the return is the result of a manufacturing defect or any other in which responsibility belongs to SCHUTZ. Only unworn items can be returned or exchanged. The shoes must be in perfect condition, in the original box, unwashed, undamaged and with all the original tags attached.
Are Schutz shoes good?
They are made of luxury materials, at a luxury price point, and THEY ARE EXQUISITE! Schutz has a very similar aesthetic, at a really smart price point. We have figured out that Brazilians can really design sexy, fun, shoes!!!! We cannot recommend this brand enough.
How long does Schutz shoes take to ship?
1-3 business daysOrders are processed from Monday to Friday (excluding holidays) and are shipped within 1-3 business days which begins after the order is placed and approved.
Should I size up in Schutz?
I have found that Schutz sandals run about 1/2 size small, so order up. The heel height is perfect and the arch support is moderate.
How does Schutz sizing run?
Schutz Reviews and Ratings | Shopbop, An Amazon Company. These sandals are so cute and comfortable. The platform makes the shoes easy to walk in. However, they run large so I would size down a half size to a full size.
Who owns Schutz shoes?
designer Alexandre BirmanBiography. Brazilian designer Alexandre Birman is a global powerhouse among footwear designers. As heir and chief executive of Arezzo & Co., Birman oversees one of the largest shoe empires in his native company. Brands offered at include his own luxury label, family brand Arezzo, Anacapri, Schutz and Fiever.
Where is Schutz from?
BrazilSince debuting in 1995, Brazil-based Schutz has become a go-to for sophisticated footwear with bold, eye-catching details. The brand's signature shoes include sexy two-strap heels, gladiator sandals, caged stilettos, and espadrille wedges that blend style with fun.
Does Dr Scholl's Shoes ship to Canada?
Shipping and Delivery. DrScholls.com ships via USPS First Class Mail, USPS Priority Mail, UPS and UPS SurePost to continental U.S. addresses only, excluding Hawaii, Alaska and U.S. territories.