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verizon 14 day return policy

by Audie Deckow Published 3 years ago Updated 2 years ago
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Verizon Wireless Return Policy

  • Verizon Wireless Return Policy. As per the return policy, the customer can return or exchange purchased products within 14 days of the purchase.
  • Returning Verizon wireless Product. Basically, you can return the Verizon wireless product in two possible ways. ...
  • Verizon Coronavirus Response. ...
  • Policy of Refund. ...
  • Exchanging Verizon Wireless Product. ...
  • Summary. ...

Full Answer

What is Verizon cell phone return policy?

Verizon Wireless Return Policy

  • Verizon Wireless Return Policy. As per the return policy, the customer can return or exchange purchased products within 14 days of the purchase.
  • Returning Verizon wireless Product. Basically, you can return the Verizon wireless product in two possible ways. ...
  • Verizon Coronavirus Response. ...
  • Policy of Refund. ...
  • Exchanging Verizon Wireless Product. ...
  • Summary. ...

How to cancel Verizon prepaid and get refund?

To return a product and get a shipping label you need to:

  • Log in to your Verizon account
  • Find you order and select Return Products
  • Click on the product you would like to return
  • Proceed through the remaining steps to finish the process
  • Attach the printed label to the shipping box and send it

Can I return to Best Buy after 30 days?

Will Best Buy accept return after 30 days? Everything Else (like 99% of the stuff they sell) – 15 days for regular Best Buy customers. 30 days for Best Buy Elite members. 45 days for Elite Plus members. In case you were wondering, and who wasn’t, a Best Buy Elite (and Plus) membership is earned via their free Rewards Program.

How to get Verizon upgrade fee waived?

To get your activation fee waived by Verizon, contact their customer service and negotiate a fee reduction. You could also buy your own phone and activate a Verizon connection on it for no additional cost. I’ll also explain why Verizon charges an activation fee and offer some advice on how to negotiate with customer service to get the fee waived.

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Can you return a phone to Verizon after 14 days?

You may return or exchange wireless devices and accessories within 30 days of purchase. A restocking fee of $50 applies to any return or exchange of a wireless device (excluding Hawaii).

How long do you have to return a phone at Verizon?

within 30 daysYou may return or exchange wireless devices and accessories purchased from Verizon within 30 days of purchase. Returning merchandise does not terminate your service, so you'll need to contact us if you want to cancel your line. A $50 restocking fee applies to any return or exchange of a wireless device*.

What are some exceptions to the Return Exchange Policy Verizon?

Exceptions to the Verizon Return PolicyProductsReturn PolicyGift cardsVerizon doesn't refund gift cards except in states where the law requires soOpened softwareThese products are not eligible for returns. You can only exchange them for the exact same ones at a Verizon Wireless Communications store

Can I return a phone if I don't like it?

If you're within this period, no probs. Take your phone in its original packaging with your receipt back to the shop. If you cannot find a returns policy, it's worth trying anyway. Again, take your phone in its original packaging, along with your receipt, back to the store where you bought it and ask.

How long do you have to return a phone?

You can return or exchange a Device or accessory (“Device”) for a refund within 14 days of the purchase or lease date of the original Device.

Can I return Verizon online purchase in store?

The good news is that you will be able to return or exchange the item at anyone of our corporate stores. Click on the link to find the one closest to you Verizon Stores Near Me | Verizon Wireless​ . Correct Answer!

Can you return items to Verizon?

You may return or exchange wireless devices and accessories purchased from Verizon within 30 days of purchase. Returning merchandise does not terminate your service, so you'll need to contact us if you want to cancel your line. A $50 restocking fee applies to any return or exchange of a wireless device*.

Can you return an iPhone after opening it?

iPhone/iPad return policy If you are not fully satisfied with your iPhone/iPad purchase, you can return your undamaged iPhone/iPad to the Apple Online Store within 14 calendar days from the time you receive your iPhone(s)/iPad(s) for a refund. A 25% open box fee will be assessed on any opened unit (per unit).

Can I return a device to Verizon after 30 days?

You may return or exchange wireless devices and accessories purchased from Verizon within 30 days of purchase. Returning merchandise does not terminate your service, so you'll need to contact us if you want to cancel your line. A $50 restocking fee applies to any return or exchange of a wireless device*.

What does return within 30 days mean?

"A 30-day return policy" means that if you return the goods to the store within 30 days, the store will give you your money back. If you bring the goods back after 30 days, then it is too late.

Can you return an iPhone after opening it?

iPhone/iPad return policy If you are not fully satisfied with your iPhone/iPad purchase, you can return your undamaged iPhone/iPad to the Apple Online Store within 14 calendar days from the time you receive your iPhone(s)/iPad(s) for a refund. A 25% open box fee will be assessed on any opened unit (per unit).

How long do you have to send Verizon trade in?

within 30 daysPrepare and ship your devices to us (one device per package) within 30 days.

How long does it take for Verizon to refund?

The waiting time for refunds depends on the payment method you used for your Verizon purchase: Credit cards —The company will issue a refund that may take up to three weeks to show on your card statement. Cash or check —Verizon will refund you by check. It may take up to seven weeks for you to receive it.

How long does it take to return a Verizon wireless device?

Return period —You can return or exchange wireless devices and accessories within 14 days of purchase. Return fee —Verizon charges a $50 restocking fee for all returns and exchanges in all states except for Hawaii. Exchanges for products that the company shipped to you may require additional compensation for the shipping costs.

What to do if Verizon doesn't have a SD card?

Doing a factory reset. Removing any accessories or components you didn’t purchase at Verizon, such as SD cards. After you’ve wiped out all the sensitive information from the device, you can pack it along with all accessories, instructions, and components you initially got with it.

How to return Verizon phone?

To return your devices to Verizon by mail, follow these steps: Make a copy of the shipping label you got with your order so you can retain it as your proof of shipment in case the package gets lost. Drop off your return to your nearest carrier location. The shipping label contains information about your carrier.

What to do before returning Verizon?

Before making a return to Verizon, you should prepare your devices by: After you’ve wiped out all the sensitive information from the device, you can pack it along with all accessories, instructions, and components you initially got with it.

How long does Verizon wireless charge for return?

You may return or exchange wireless devices and accessories purchased from Verizon wireless within 30 days of purchase. A restocking fee of $50 applies to any return or exchange of a wireless device (excluding Hawaii). If you purchased your device from a non-Verizon owned retail location (authorized retailer), review that location's return policy ...

How long does it take to get a refund from a credit card?

Purchases made by credit card will be refunded through a credit to your credit card (which may take up to 3 weeks), while purchases made by cash or check will be refunded by check (which may take up to 7 weeks).

Can Verizon Wireless refund a lost return?

Verizon Wireless cannot process any claims, or provide refunds, for lost or missing returns without tracking information. If you have lost your return-shipping label, you can print a new one from My Verizon. FedEx or FedEx SmartPost: Visit fedex.com or call 1.800.GoFedEx (1.800.463.3339)

How does Verizon assess a return?

Verizon assesses your product return request by checking the quality of the product and as soon as the request is verified, you will get refund to the original mode of payment.

How long does it take to get a refund from Verizon?

You can return Verizon merchandise via two methods – Return by mail and In-store return .Now, you must return your item within 14 days from your purchase or delivery, to get a full refund. Below are all the methods explained step-wise for you.

How long does Verizon allow returns?

Verizon follows a very standard return policy, which allows you to return all of its products within 14 days. You’ll have to pay $35 as a stocking fee for any return or exchange you make.

Where is Verizon located?

Verizon, we all know is a big name in the telecommunications industry, it has its headquarters in New York. Verizon is widely popular for its best network, speed, and reliability .

Why might I have to send a device to Verizon?

Changed your mind about a purchase during the 30-day return & exchange period.

What are the steps to send in a device?

No matter why you’re sending us a device, you must prepare the device before sending (e.g., backing up content and wiping data).

Can I print a new shipping label online?

If you lost your shipping label, you may be able to print a new one online. Learn more:

How do I track my shipment to Verizon?

You can use the carrier's (e.g., FedEx, UPS, etc.) tracking number to track your shipment.

Watch our video

You may return or exchange wireless devices and accessories purchased from Verizon within 30 days of purchase. Returning merchandise does not terminate your service, so you'll need to contact us if you want to cancel your line.

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