Can I return my Verizon phone after 30 days?
You may return or exchange wireless devices and accessories purchased from Verizon within 30 days of purchase. Returning merchandise does not terminate your service, so you'll need to contact us if you want to cancel your line. A $50 restocking fee applies to any return or exchange of a wireless device*.
How long do I have to return trade in Verizon?
30-dayItems bought at a Verizon store, on verizon.com or with our Customer Service can be turned in at a Verizon store for 30-day returns and exchanges and for trade-ins. You can't turn in your device at a Verizon store if you: Already started a trade-in with us online.
Can I return phone to Verizon store?
If you purchased your merchandise online or by phone, please follow the return instructions in your package. If you purchased your merchandise in a Verizon Wireless store, you can return it to any Verizon Wireless store.
Can you exchange something after 30 days?
If it's broken After 30 days, the retailer can give you a repair or fair replacement, but you're not entitled to a refund.
Can I return a phone if I don't like it?
If you're within this period, no probs. Take your phone in its original packaging with your receipt back to the shop. If you cannot find a returns policy, it's worth trying anyway. Again, take your phone in its original packaging, along with your receipt, back to the store where you bought it and ask.
How long do you have to return a phone?
You can return or exchange a Device or accessory (“Device”) for a refund within 14 days of the purchase or lease date of the original Device.
Can you return a mobile phone once opened?
Usually, you can return the device and cancel your contract within 14 days for a full refund, or 30 days if the device is faulty. Typically, this applies even if you've opened the package, as long as you haven't damaged the product.
Can you return an iPhone after opening it?
iPhone/iPad return policy If you are not fully satisfied with your iPhone/iPad purchase, you can return your undamaged iPhone/iPad to the Apple Online Store within 14 calendar days from the time you receive your iPhone(s)/iPad(s) for a refund. A 25% open box fee will be assessed on any opened unit (per unit).
Can I return my new iPhone?
For iPhone returns, you may return your undamaged iPhone with its included accessories within 14 days of purchase for a full refund.
Can I return an item because I changed my mind?
You don't have an automatic right to get your money back if you just change your mind about something you've bought and there's nothing wrong with it. It's the same no matter how expensive the item was - it's really down to the seller whether they offer you anything.
How long does a buyer have to return an item after a case is opened?
It is most definitely 5 business days. If you go into your returns center and click on the details for the return, there will be a line at the top stating something like “We have asked the buyer to mail the item no later than (insert date here).” That date is 5 business days after you accepted the return. Correct.
How long do you have to return a product?
If a retailer does have a returns policy, then you'll usually have between 28-30 days to return an item and get a refund or exchange.
Can I exchange my phone at Verizon after 14 days?
You may return or exchange wireless devices and accessories within 30 days of purchase. A restocking fee of $50 applies to any return or exchange of a wireless device (excluding Hawaii).
Can I trade in my phone if I still owe payments Verizon?
No, you cannot trade in a phone that you have not completed payments.
Will Verizon take a trade in with a cracked screen?
Verizon won't accept devices that are damaged or not working, although you should always first check with a Verizon store sales associate for an evaluation.
How do I return my iPhone trade in?
0:305:20How to Package your Old iPhone for Trade in - YouTubeYouTubeStart of suggested clipEnd of suggested clipAnd then the old one they're gonna return. So first things first what you wanted to do is you wantMoreAnd then the old one they're gonna return. So first things first what you wanted to do is you want to make sure that you reset your old phone you don't want to send it in with it not reset.
How long does Verizon wireless charge for return?
You may return or exchange wireless devices and accessories purchased from Verizon wireless within 30 days of purchase. A restocking fee of $50 applies to any return or exchange of a wireless device (excluding Hawaii). If you purchased your device from a non-Verizon owned retail location (authorized retailer), review that location's return policy ...
How long does it take to get a refund from a credit card?
Purchases made by credit card will be refunded through a credit to your credit card (which may take up to 3 weeks), while purchases made by cash or check will be refunded by check (which may take up to 7 weeks).
Can Verizon Wireless refund a lost return?
Verizon Wireless cannot process any claims, or provide refunds, for lost or missing returns without tracking information. If you have lost your return-shipping label, you can print a new one from My Verizon. FedEx or FedEx SmartPost: Visit fedex.com or call 1.800.GoFedEx (1.800.463.3339)
Does returning merchandise automatically terminate your service?
Returning your merchandise does not automatically terminate your service. To cancel your service, you must contact Customer Service.
How long does it take to return a Verizon device?
How to return a device or accessory. You may return or exchange wireless devices and accessories purchased from Verizon within 30 days of purchase. Returning merchandise does not terminate your service, so you'll need to contact us if you want to cancel your line.
How to return a Verizon order?
Now, if no label was included or it's been misplaced, log in to your My Verizon account at vzw.com. From the top Account menu under My Devices, select Orders. Look for your recent order, and click to view your order details. Next, select Return. Follow the steps to set up your return and print a prepaid shipping label.
Is there a restocking fee for a returned phone?
There is no restocking fee for returned accessories. Please make sure you have the original device or accessory packaging, shipping carton, and your receipt. Everything has to be in like-new condition, and the original customer receipt must accompany all returns. To be safe, keep a copy of that receipt for your own records.
Why might I have to send a device to Verizon?
Changed your mind about a purchase during the 30-day return & exchange period.
What to do before packing a phone?
Before packing your device, make sure your battery is working properly. Don't return a damaged or defective battery or phone with one (e.g., a battery that's swollen, leaking or too hot to touch). Ship your device.
How to return Verizon phone?
To return your devices to Verizon by mail, follow these steps: Make a copy of the shipping label you got with your order so you can retain it as your proof of shipment in case the package gets lost. Drop off your return to your nearest carrier location. The shipping label contains information about your carrier.
How long does it take to return a Verizon wireless device?
Return period —You can return or exchange wireless devices and accessories within 14 days of purchase. Return fee —Verizon charges a $50 restocking fee for all returns and exchanges in all states except for Hawaii. Exchanges for products that the company shipped to you may require additional compensation for the shipping costs.
How long does it take for Verizon to refund?
The waiting time for refunds depends on the payment method you used for your Verizon purchase: Credit cards —The company will issue a refund that may take up to three weeks to show on your card statement. Cash or check —Verizon will refund you by check. It may take up to seven weeks for you to receive it.
What to do if Verizon doesn't have a SD card?
Doing a factory reset. Removing any accessories or components you didn’t purchase at Verizon, such as SD cards. After you’ve wiped out all the sensitive information from the device, you can pack it along with all accessories, instructions, and components you initially got with it.
What to do before returning Verizon?
Before making a return to Verizon, you should prepare your devices by: After you’ve wiped out all the sensitive information from the device, you can pack it along with all accessories, instructions, and components you initially got with it.
What does "charge back all promotional value" mean?
Promotional offers —The company will charge back all promotional value if you return or exchange a device you obtained through a promotional offer
Where to drop off return?
Drop off your return to your nearest carrier location. The shipping label contains information about your carrier
How long is Verizon's return period?
Verizon now wants to better help its customers in such situations with an extended return period of 30 days. If you remember, the company used to temporarily extend return periods during the holidays in the past.
How long does Verizon have to return phones in 2021?
June 14, 2021. Advertisement. Advertisement. If you are planning to get a new phone from Verizon, you’ll be pleased to learn that the carrier now offers a 30 days return period should you decide it’s not the phone for you. The company recently updated its return and exchange policy for both devices and accessories.
Does Verizon return phones?
Keep in mind that Verizon doesn’t return your phone free of cost. A restocking fee of $50 applies to all returns or exchanges of wireless devices (except for buyers in Hawaii). The company earlier charged $35 as the restocking fee but it increased the fee to $50 a few years back.
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