O'Reilly Auto Parts
- O'Reilly Auto Parts Return / Refund / Exchange Policies
- Synopsis. Items may be returned in store or shipped using a generated shipping label.
- Policy Statement. The original sales receipt must accompany all returned merchandise. ...
- Quick Facts. ...
- More Information
What is O'Reilly's return policy for auto parts?
Please read the following instructions prior to making a return to your local O'Reilly Auto Parts store location. All merchandise returned as NEW must be in its original packaging, unopened and uninstalled, including all original materials supplied with the product. All returns must be presented with the original purchase receipt. No exceptions.
Can I return an online order to an O’Reilly Store?
Both online and in-store purchases can be returned to your local store. An original purchase receipt is required for all returns, and we ask that you make your return as soon as possible. Here’s what you’ll need: Remember, even items purchased online can be returned to any O’Reilly Auto Parts store.
Can I return a core to O’Reilly Auto Parts?
You may return cores to any O’Reilly Auto Parts store (even if the original product purchase was online); you must have the packing slip or shipping confirmation email. Cores may also be returned directly to OReillyAuto.com (customer pays shipping). To send a core back, you must obtain an RMA (Return Material Authorization) from OReillyAuto.com.
How do I cancel my OReilly auto order?
If for some reason you need to cancel an order made on OReillyAuto.com, please contact Online Order Support directly at 1.888.327.7153, option 1. Pick Up In Store Orders may be cancelled at any time. Ship to Home orders may be cancelled any time before the order is boxed for delivery.
Can you return items at O Reilly's?
You can return both online and in-store purchases to any O'Reilly Auto Parts store or send them directly to the company. There is no time limit for New returns if you possess the original purchase receipt. For your return to be accepted, it must: Be in the original packaging.
How long do you have to return something at O Reilly's?
within 60 daysPLEASE NOTE: All returns must be requested within 60 days of the original order date.
What auto parts store has the best return policy?
Return Policies Napa Auto Parts is the most accommodating shop, allowing online buyers to return unopened or defective products within 30 days without incurring additional shipping charges.
Does Oreillys keep track of purchases?
You may also receive additional members-only benefits, such as exclusive offers, special product-related promotions, weather related offers, and you can also track your purchases and point balance at OReillyAuto.com/signin.
What is O Reilly's return policy on batteries?
If you do have any old lead-acid automotive batteries sitting around, bring them in to an O'Reilly Auto Parts store for recycling and we'll give you a $10 gift card* for each one, even if they weren't purchased from us.
What is AutoZone return policy?
IN-STORE RETURN POLICY To return a product to an AutoZone store, return an item in its original condition and packaging, with receipt, within 90 days of the purchase date to request a refund. Return a defective item within the warranty period. Requests for refunds may be denied if the item has been used or installed.
Will AutoZone return without receipt?
Yes, AutoZone will allow you to return items without a receipt, but you have to follow their directions. They ask that you contact Autozone Customer support at 800-288-6966 to get the transaction information for your order.
What is NAPA Auto Parts return policy?
NAPA Online believes in customer satisfaction. Within 30 days of receipt of items purchased from NAPA Online, customers may choose to return: Any new item in original packaging and condition. Any used core, as long as it is shipped in the box that contained the new product.
How far away from the original battery do you have to return it?
If you are less than 25 miles away from the original place of purchase, you must return the battery to that place of purchase for any warranty service. If you are more than 25 miles from the original place of purchase, then you must call the Warranty Administration Office prior to any warranty service being performed.
How long is a commercial vehicle warranty?
Commercial Vehicles - Any product which is used or installed on a commercial vehicle shall have a warranty period of 90 days after the date of product purchase. If your receipt states Limited Lifetime Warranty, we will warranty the original part as long as you own the vehicle on which the part was originally installed.
How long is a warranty on a product?
If a product is replaced under this warranty (“Defective Product”), a replacement product will be covered for 90 days from the date of exchange, or for the remainder of the warranty period, whichever is greater.
Does O'Reilly have a warranty?
Most of O’Reilly Auto Parts’ products are covered by this Limited Warranty, however, some exceptions may apply. This Limited Warranty begins when you purchase the product and lasts for the length of time described in the product’s warranty. The warranty period may also vary depending on the product.
Can you return a defective O'Reilly car?
If your product is defective and covered by warranty, you may return it to any O’Reilly Auto Parts store for a replacement, repair, or refund. You MUST have the original sales receipt to be eligible for warranty service.
Is Automotive Business Solutions a warranty?
This warranty is not a warranty of Automotive Business Solutions, Inc., their affiliates, subsidiaries, their employees or member companies. Automotive Business Solutions Inc. serves as the administrator only. This limited warranty is not a full warranty.
Is shipping and handling covered by warranty?
Shipping and handling expenses are the sole responsibility of the consumer and are not covered under the manufacturer's warranty. Certain repair costs may be the responsibility of the consumer. In such event, O'Reilly Auto Parts will notify the consumer of the estimated repair costs prior to making such repairs.
How long does it take to get a refund from a company?
The company will give you a refund to the original payment method within three to five business days. If you send an item that wasn’t authorized for a return, you will have to pay a shipping fee to receive it back.
Can you return O'Reilly parts online?
There is no time limit for New returns if you possess the original purchase receipt.
Can you return a core to O'Reilly?
You can return a core to any O’Reilly Auto Parts store or ship it directly to the company’s online store. Note that you must have the original receipt or the packing slip and confirmation email for your return to be accepted.
What is O'Reilly Automotive?
O’Reilly Automotive Stores, Inc. and its affiliates and related entities (collectively referred to as “O’Reilly”) value and respect the privacy of all customers and other visitors to our stores, warehouses, and distribution centers, as well as our websites and other online platforms.This Privacy Policy describes how our company collects, uses, shares, and protects information from, and about, our customers and other visitors.This document discusses the choices you have about the use of the information you share with us, along with other important privacy disclosures, such as how O’Reilly may update the Privacy Policy and how you can contact us with any questions, concerns, and comments regarding this document and our privacy practices.
Who does O'Reilly disclose to?
O’Reilly may disclose to third parties, including law enforcement personnel, as much information as necessary to satisfy applicable law and the orders of any court or administrative agency, and to ensure the safety of O’Reilly’s business, customers, and employees.
Does O'Reilly have clearance?
Clearance items are not eligible for, or count toward, any shipping promotions or discounts, even when combined with other items in your order. O’Reilly does not ship any clearance item, part, or product to another store. All sales for clearance items are final, and clearance items are sold “as is.”.
Does O'Reilly have a password?
O’Reilly will not monitor or protect your password, and you may be required to change it if O’Reilly suspects the security of its website has been compromised. You must use a password that O’Reilly deems secure and change it periodically, or O’Reilly reserves the right to terminate your account.
Does O'Reilly provide links?
O’Reilly does not guarantee the completeness, accuracy, or safety of third party links. O’Reilly provides hyperlinks as a convenience to customers and website users, and links to third party websites do not represent an endorsement of other organizations, their products, or their services by O’Reilly. Submissions.
Can you hyperlink to O'Reilly?
Hyperlinking: You will not provide a hyperlink to O’Reilly’s website on an unaffiliated website, unless you are allowed to do so by O’Reilly at its own sole discretion. You agree to cooperate with O’Reilly and immediately cease any instances of branding, framing, or unauthorized hyperlinking upon request.
Buy Online, Pick Up In Store
At OReillyAuto.com, you can view the availability status at a store near you and make your purchase online. Then, all you have to do is stop by and pick up your order at the store.
Special Orders
If you’re looking for an item that’s not in stock, your local O’Reilly Auto Parts store can help. Just call or stop by for more details.
Buy Online, Ship to Home
Once you’ve selected a store and the items you’re looking for, you can choose the “Ship to Home” option to have your order delivered to you.
Shipping & Delivery
O’Reilly Auto Parts is pleased to offer Next Day Delivery on over 100,000 parts available on OReillyAuto.com.
Missing Orders
My order should have been here by now. How can I be sure it isn’t lost or stolen?
OReillyAuto.com Information
At O'Reilly Auto Parts, we are concerned about your safety and want to prevent damage to your vehicle. With today's vehicles, purchasing and installing auto parts can be a complicated process. We understand this. That is why we have Professional Parts People and powerful search software to help you through the process.
COVID-19 Update: A Message to Our Customers
At O’Reilly Auto Parts, Safety & Wellness, Along with Excellent Customer Service, Are Long-Standing Core Culture Values.
How many stores does O'Reilly have?
O’Reilly Auto Parts is one of the biggest, and oldest names in the car parts industry. It serves both professional and individual customers and has more than 5000 stores all across the United States as well as some 20+ stores in Mexico. The company aims to be “the dominant supplier of auto parts in their market areas” while offering the “best of price, quality, and the highest possible service level”. In the light of their ambitious goals, our team has put the O’Reilly price match policy to the test and analyzed how well they stack up against their competition. If you want to know how to save money at O’Reilly pay close attention to the following article.
Is O'Reilly a good place to shop?
The combination of a huge selection of car, bike & truck parts along with their very extensive store network across the US makes O’Reilly one of the best places to shop for vehicle-related needs.
Does O'Reilly's match prices?
At O’Reilly’s the price match guarantee is known as “ Low Price Guarantee “. Under this policy, which applies to retail locations only, O’Reilly will match the price of most local competitors. This includes AutoZone, Advance Auto Parts, PepBoys, and all other traditional “car part” retailers. Stores that are not mainly working in the car-parts business, such as Walmart, Home Depot, and others might not always be matched. As usual, it typically comes down to the individual store manager’s discretion.
Does O'Reilly have a price adjustment policy?
Official policy at O’Reilly is not to adjust prices/apply coupons after a purchase has been made. Every sale is final for the purpose of a price adjustment. Now when it comes to the day-to-day application of said policy, you might be a bit luckier.
BATTERIES
FREE CAR BATTERY TESTING & RECYCLING Bring your battery in for a FREE diagnostic check. Find A Store Near You
Battery Tools & Accessories
A new battery for your car can often mean replacing battery cables or battery terminals. O'Reilly Auto Parts carries specialty battery tools to help with replacing your car battery from start to finish.
