What is Verizon's return policy for wireless devices?
You may return or exchange wireless devices and accessories purchased from Verizon Wireless within 14 days of purchase. A restocking fee of $50 applies to any return or exchange of a wireless device (excluding Hawaii). Before returning or exchanging your device, please review our 14 day return policy. There are few things to keep in mind:
Does Verizon charge a restocking fee for returns?
A restocking fee of $50 may apply to returns or exchanges of a mobile device (excluding Hawaii). Important: If you purchased from a Verizon Authorized Retailer (e.g., BestBuy, Costco, etc.) you must return or exchange at that location. What are the conditions for making a return or exchange?
Where can I Return my Verizon phone?
You can also return or exchange your eligible merchandise at a Verizon store. Important: If you purchased from a Verizon Authorized Retailer (including BestBuy, Costco, etc.) you must return or exchange your merchandise at that location. How do I prepare my device to return to Verizon?
Can you return items to Verizon at Costco?
Important: If you purchased from a Verizon Authorized Retailer (including BestBuy, Costco, etc.) you must return or exchange your merchandise at that location. How do I prepare my device to return to Verizon?
Can I return something to Verizon after 30 days?
You may return or exchange wireless devices and accessories purchased from Verizon within 30 days of purchase. Returning merchandise does not terminate your service, so you'll need to contact us if you want to cancel your line. A $50 restocking fee applies to any return or exchange of a wireless device*.
How many days do you have to return a phone to Verizon?
within 30 daysWireless device/accessory Return and Exchange Policy. You may return or exchange wireless devices and accessories within 30 days of purchase. A restocking fee of $50 applies to any return or exchange of a wireless device (excluding Hawaii).
What are some exceptions to the Return Exchange Policy Verizon?
Exceptions to the Verizon Return PolicyProductsReturn PolicyGift cardsVerizon doesn't refund gift cards except in states where the law requires soOpened softwareThese products are not eligible for returns. You can only exchange them for the exact same ones at a Verizon Wireless Communications store
How much is a non return fee for Verizon?
If you're required to send Verizon your current device as part of a recent early device upgrade promotion, you must send the device to Verizon Wireless within 14 days of receiving your new device, or you'll be charged the early device upgrade non-return fee of $199.
What does return within 30 days mean?
"A 30-day return policy" means that if you return the goods to the store within 30 days, the store will give you your money back. If you bring the goods back after 30 days, then it is too late.
How long do you have to return a phone?
You can return or exchange a Device or accessory (“Device”) for a refund within 14 days of the purchase or lease date of the original Device.
Can I return a phone if I don't like it?
If you're within this period, no probs. Take your phone in its original packaging with your receipt back to the shop. If you cannot find a returns policy, it's worth trying anyway. Again, take your phone in its original packaging, along with your receipt, back to the store where you bought it and ask.
Can I return a Verizon phone to any store?
*Customers who purchased their merchandise at a Verizon Wireless Communications Store should return/exchange their merchandise at a Verizon Wireless Communications Store only. A restocking fee of $50 applies to any return or exchange of a wireless device (excluding Hawaii).
Can you return a mobile phone once opened?
Usually, you can return the device and cancel your contract within 14 days for a full refund, or 30 days if the device is faulty. Typically, this applies even if you've opened the package, as long as you haven't damaged the product.
What happens if I don't return my phone to Verizon?
You have 30 days to send your old phone in, then they charge you the remaining balance if you don't.
Can I return Verizon online purchase in store?
The good news is that you will be able to return or exchange the item at anyone of our corporate stores. Click on the link to find the one closest to you Verizon Stores Near Me | Verizon Wireless . Correct Answer!
How can I get out of my Verizon contract?
If you cancel while you are under contract, you may be charged an early termination fee. The early termination fee is prorated, which means that as more time passes, you will pay less to terminate the fee. Early termination fees can cost a maximum of $350 and decrease by $15 per month.
Can I return a phone if I don't like it?
If you're within this period, no probs. Take your phone in its original packaging with your receipt back to the shop. If you cannot find a returns policy, it's worth trying anyway. Again, take your phone in its original packaging, along with your receipt, back to the store where you bought it and ask.
Can I return my phone to Verizon store?
Can I turn in a device at a local Verizon store? Items bought at a Verizon store, on verizon.com or with our Customer Service can be turned in at a Verizon store for 30-day returns and exchanges and for trade-ins. You can't turn in your device at a Verizon store if you: Already started a trade-in with us online.
How long do you have to send Verizon trade-in?
within 30 daysPrepare and ship your devices to us (one device per package) within 30 days.
Can you return an iPhone after opening it?
iPhone/iPad return policy If you are not fully satisfied with your iPhone/iPad purchase, you can return your undamaged iPhone/iPad to the Apple Online Store within 14 calendar days from the time you receive your iPhone(s)/iPad(s) for a refund. A 25% open box fee will be assessed on any opened unit (per unit).
How long does Verizon wireless charge for return?
You may return or exchange wireless devices and accessories purchased from Verizon wireless within 30 days of purchase. A restocking fee of $50 applies to any return or exchange of a wireless device (excluding Hawaii). If you purchased your device from a non-Verizon owned retail location (authorized retailer), review that location's return policy ...
How long does it take to get a refund from a credit card?
Purchases made by credit card will be refunded through a credit to your credit card (which may take up to 3 weeks), while purchases made by cash or check will be refunded by check (which may take up to 7 weeks).
Can Verizon Wireless refund a lost return?
Verizon Wireless cannot process any claims, or provide refunds, for lost or missing returns without tracking information. If you have lost your return-shipping label, you can print a new one from My Verizon. FedEx or FedEx SmartPost: Visit fedex.com or call 1.800.GoFedEx (1.800.463.3339)
How to return Verizon phone?
To return your devices to Verizon by mail, follow these steps: Make a copy of the shipping label you got with your order so you can retain it as your proof of shipment in case the package gets lost. Drop off your return to your nearest carrier location. The shipping label contains information about your carrier.
How long does it take to return a Verizon wireless device?
Return period —You can return or exchange wireless devices and accessories within 14 days of purchase. Return fee —Verizon charges a $50 restocking fee for all returns and exchanges in all states except for Hawaii. Exchanges for products that the company shipped to you may require additional compensation for the shipping costs.
How long does it take for Verizon to refund?
The waiting time for refunds depends on the payment method you used for your Verizon purchase: Credit cards —The company will issue a refund that may take up to three weeks to show on your card statement. Cash or check —Verizon will refund you by check. It may take up to seven weeks for you to receive it.
What to do before returning Verizon?
Before making a return to Verizon, you should prepare your devices by: After you’ve wiped out all the sensitive information from the device, you can pack it along with all accessories, instructions, and components you initially got with it.
What to do if Verizon doesn't have a SD card?
Doing a factory reset. Removing any accessories or components you didn’t purchase at Verizon, such as SD cards. After you’ve wiped out all the sensitive information from the device, you can pack it along with all accessories, instructions, and components you initially got with it.
Why might I have to send a device to Verizon?
Changed your mind about a purchase during the 30-day return & exchange period.
What are the steps to send in a device?
No matter why you’re sending us a device, you must prepare the device before sending (e.g., backing up content and wiping data).
Can I print a new shipping label online?
If you lost your shipping label, you may be able to print a new one online. Learn more:
How do I track my shipment to Verizon?
You can use the carrier's (e.g., FedEx, UPS, etc.) tracking number to track your shipment.
Watch our video
You may return or exchange wireless devices and accessories purchased from Verizon within 30 days of purchase. Returning merchandise does not terminate your service, so you'll need to contact us if you want to cancel your line.
How long does Verizon allow returns?
Verizon follows a very standard return policy, which allows you to return all of its products within 14 days. You’ll have to pay $35 as a stocking fee for any return or exchange you make.
How long does it take to get a refund from Verizon?
You can return Verizon merchandise via two methods – Return by mail and In-store return .Now, you must return your item within 14 days from your purchase or delivery, to get a full refund. Below are all the methods explained step-wise for you.
How does Verizon assess a return?
Verizon assesses your product return request by checking the quality of the product and as soon as the request is verified, you will get refund to the original mode of payment.
Where is Verizon located?
Verizon, we all know is a big name in the telecommunications industry, it has its headquarters in New York. Verizon is widely popular for its best network, speed, and reliability .