Full Answer
Is Verizon going to "push" the iPhone?
To see if this might be true, I went to a Verizon store, only to be told that Verizon doesn't push the iPhone, Apple does. Chris Matyszczyk May 5, 2012 12:21 p.m. PT
Does Verizon buy back iPhones?
Yes, if you qualify for instant credit you can use the value of your device towards your order before sending back your phone (chargebacks will apply if we do not receive the device in the alloted time). Non instant credit customers can use the value once the device is received.
Can you return a phone to Verizon?
You may return or exchange wireless devices and accessories purchased from Verizon within 30 days of purchase. Returning merchandise does not terminate your service, so you'll need to contact us if you want to cancel your line. A $50 restocking fee applies to any return or exchange of a wireless device*.
Will Verizon replace my phone?
Yes Verizon is a retailer just like Walmart or Best Buy. They also sell a service to the cellular or data network as long as you have a working device. Verizon does not repair devices, they as a courtesy will affect a warranty exchange even though they do not have to. Correct Answer!
Can I return an Iphone I just bought Verizon?
You may return or exchange wireless devices and accessories within 30 days of purchase. A restocking fee of $50 applies to any return or exchange of a wireless device (excluding Hawaii).
Does Verizon return phones?
Verizon doesn't accept damaged phones for trade-in, but you can still complete the online appraisal process to be sure. And if you're prompted to send the phone back, Verizon will take it and recycle it.
Can I return my iPhone if I opened it?
iPhone/iPad return policy If you are not fully satisfied with your iPhone/iPad purchase, you can return your undamaged iPhone/iPad to the Apple Online Store within 14 calendar days from the time you receive your iPhone(s)/iPad(s) for a refund. A 25% open box fee will be assessed on any opened unit (per unit).
Can I return my new iPhone?
For iPhone returns, you may return your undamaged iPhone with its included accessories within 14 days of purchase for a full refund.
How hard is it to return a phone to Verizon?
You may return or exchange wireless devices and accessories purchased from Verizon within 30 days of purchase. Returning merchandise does not terminate your service, so you'll need to contact us if you want to cancel your line. A $50 restocking fee applies to any return or exchange of a wireless device*.
Can you return a Mobile phone once opened?
Usually, you can return the device and cancel your contract within 14 days for a full refund, or 30 days if the device is faulty. Typically, this applies even if you've opened the package, as long as you haven't damaged the product.
Can I return a phone if I don't like it?
If you're within this period, no probs. Take your phone in its original packaging with your receipt back to the shop. If you cannot find a returns policy, it's worth trying anyway. Again, take your phone in its original packaging, along with your receipt, back to the store where you bought it and ask.
How long do you have to return a phone?
You can return or exchange a Device or accessory (“Device”) for a refund within 14 days of the purchase or lease date of the original Device.
How long does Verizon wireless charge for return?
You may return or exchange wireless devices and accessories purchased from Verizon wireless within 30 days of purchase. A restocking fee of $50 applies to any return or exchange of a wireless device (excluding Hawaii). If you purchased your device from a non-Verizon owned retail location (authorized retailer), review that location's return policy ...
How long does it take to get a refund from a credit card?
Purchases made by credit card will be refunded through a credit to your credit card (which may take up to 3 weeks), while purchases made by cash or check will be refunded by check (which may take up to 7 weeks).
Can Verizon Wireless refund a lost return?
Verizon Wireless cannot process any claims, or provide refunds, for lost or missing returns without tracking information. If you have lost your return-shipping label, you can print a new one from My Verizon. FedEx or FedEx SmartPost: Visit fedex.com or call 1.800.GoFedEx (1.800.463.3339)
Does returning merchandise automatically terminate your service?
Returning your merchandise does not automatically terminate your service. To cancel your service, you must contact Customer Service.
Why might I have to send a device to Verizon?
Changed your mind about a purchase during the 30-day return & exchange period.
What to do before packing a phone?
Before packing your device, make sure your battery is working properly. Don't return a damaged or defective battery or phone with one (e.g., a battery that's swollen, leaking or too hot to touch). Ship your device.
How to return Verizon phone?
To return your devices to Verizon by mail, follow these steps: Make a copy of the shipping label you got with your order so you can retain it as your proof of shipment in case the package gets lost. Drop off your return to your nearest carrier location. The shipping label contains information about your carrier.
How long does it take to return a Verizon wireless device?
Return period —You can return or exchange wireless devices and accessories within 14 days of purchase. Return fee —Verizon charges a $50 restocking fee for all returns and exchanges in all states except for Hawaii. Exchanges for products that the company shipped to you may require additional compensation for the shipping costs.
How long does it take for Verizon to refund?
The waiting time for refunds depends on the payment method you used for your Verizon purchase: Credit cards —The company will issue a refund that may take up to three weeks to show on your card statement. Cash or check —Verizon will refund you by check. It may take up to seven weeks for you to receive it.
What to do if Verizon doesn't have a SD card?
Doing a factory reset. Removing any accessories or components you didn’t purchase at Verizon, such as SD cards. After you’ve wiped out all the sensitive information from the device, you can pack it along with all accessories, instructions, and components you initially got with it.
What to do before returning Verizon?
Before making a return to Verizon, you should prepare your devices by: After you’ve wiped out all the sensitive information from the device, you can pack it along with all accessories, instructions, and components you initially got with it.
What does "charge back all promotional value" mean?
Promotional offers —The company will charge back all promotional value if you return or exchange a device you obtained through a promotional offer
Where to drop off return?
Drop off your return to your nearest carrier location. The shipping label contains information about your carrier
How long does it take to return a Verizon device?
How to return a device or accessory. You may return or exchange wireless devices and accessories purchased from Verizon within 30 days of purchase. Returning merchandise does not terminate your service, so you'll need to contact us if you want to cancel your line.
How to return a Verizon order?
Now, if no label was included or it's been misplaced, log in to your My Verizon account at vzw.com. From the top Account menu under My Devices, select Orders. Look for your recent order, and click to view your order details. Next, select Return. Follow the steps to set up your return and print a prepaid shipping label.
Is there a restocking fee for a returned phone?
There is no restocking fee for returned accessories. Please make sure you have the original device or accessory packaging, shipping carton, and your receipt. Everything has to be in like-new condition, and the original customer receipt must accompany all returns. To be safe, keep a copy of that receipt for your own records.
When is Apple's return policy?
All purchases made after December 25, 2019, are subject to the Standard Return Policy. Apple’s iPhone return policy is the same every year. So keep this in mind. If you want a little more flexibility, consider buying your iPhone then.
How long does it take for an Amazon iPhone to be refunded?
With this guarantee, you are eligible for a replacement or refund within 90 days of receiving the product if it does not work as expected.
What happens if you don't sell your iPhone?
If they don’t sell it in that amount of time, they get a refund and hold onto their old phones. This is a good way to get a discount on your upgrade. You can get much more security with Buyback Boss when you sell your phone. Instead, buy your new iPhone then click here to see how much we’ll buy your old iPhone for.
How long does it take to exchange an iPhone with AT&T?
You will need your receipt. And, you may have to pay a restocking fee of $50. With AT&T, you can exchange your iPhone within 30 days of purchase. Be sure to check carrier early termination fees.
What happens if you return an iPhone because of a defect?
If you are returning because of a manufacturing defect, that will fall under AppleCare. The same rules apply except you’ll have the option of a replacement iPhone or a refund.
How long does it take to return an Apple product?
Apple’s policy is the same as above, 14-days, undamaged, and repackaged. However, Apple does have a special holiday return policy: 1 Items purchased at the Apple Online Store that are received between November 15, 2019 and December 25, 2019, may be returned through January 8, 2020. 2 All purchases made after December 25, 2019, are subject to the Standard Return Policy.
How long does Apple return?
Apple’s policy is the same as above, 14-days, undamaged, and repackaged. However, Apple does have a special holiday return policy:
Does Target take back merchandise?
Unlike Verizon, Target has great customer service, a great return policy that works for real people who lead busy and complicated lives, and any Target store will take back merchandise purchased at any other Target store.
Does Verizon accept returns?
Sounds like you may have purchased the accessory from an authorized or premium retailer, not an actual Verizon store. Corporate Verizon stores usually accept returns from other VZ stores
How long does Verizon credit last?
Promotional trade in credits issued over 24 months and will appear in 1-2 bill cycles after receipt of trade at Verizon. Your smartphone purchase must remain active on device payment agreement for 24 months to receive credits. If you cancel service, or if device payment agreement is paid off or transferred, trade in promotional credits will stop.
What happens if you don't have a Verizon wireless card?
If you are a Verizon Wireless customer, payment will be in the form of a credit to your Verizon Wireless account. Account credits will be issued to the account owner. If you are not a Verizon Wireless customer, you will be sent a Verizon Wireless gift card.
What is Verizon Device Trade in Program?
By participating in the Verizon Device Trade–in Program ("Program"), you agree to the following terms & conditions:#N#You represent and agree that you are authorized to trade in your device to Verizon and that you have ownership, title and interest in any device submitted under the Program. By participating, you agree to transfer all ownership, title and interest in the device to Verizon.#N#You agree to delete all personal information and data ("Content") from your device and to retain all accessories such as memory and SIM cards. Refer to the device user guide or the manufacturer's website for Content clearing and memory/SIM card removal instructions.#N#You also agree that any device you submit will not be returned to you, and that any Content cannot be recovered.#N#You agree to accurately represent the make, model and condition of your device in your Program submission, and that its final appraised value may be adjusted if:
Can a device be reset if it is locked?
Your device has been "locked" and can not be reset or activated; Your device does not meet the eligibility requirements for the promotion code entered; or. You return or exchange your device purchased under a promotion for another device not eligible for that promotion.