Full Answer
Can I return an online purchase to Victoria's Secret?
Online purchases can be returned by mail or in a Victoria's Secret store (U.S. only). Choose your purchase type below for more information regarding our Return Guidelines & Instructions based on your return method: Can I exchange my items?
Does Victoria’s Secret take old bras?
That’s right: Bring in any old bra from any company to recycle and receive $10 off a full-priced Victoria’s Secret bra. Out with the old, in with the new!
Do Victoria's Secret stores require price tags?
Price tags are not required for Victoria's Secret or PINK items, but will make the processing of your return/exchange easier. Franchise stores can only accept returns or exchanges on merchandise purchased at that location. We are unable to accept items where the sewn-in garment tag has been cut or removed (where applicable).
How do I exchange an item at Victoria’s secret?
If you want to exchange a wrong, faulty, or differently sized or colored item, you need to call Victoria’s Secret customer support at 1-800-411-5116. They’ll place the order for you and ship it for free, and you can return the unwanted order for a refund.
Can you return a used bra to Victoria's Secret?
8. You can return lingerie, swimwear and bras at Victoria's Secret. You can return any item you don't like to Victoria's Secret. While some stores prohibit you from returning swimwear, lingerie and bras, Victoria's secret has no such rule.
Can you return damaged items to Victoria's Secret?
Victoria's Secret Return Policy Restrictions A seven-item limit applies to returns within 90 days, defective merchandise excluded. The items that have a sewn-in garment tag removed will not be accepted for returns.
Can you exchange a bra at Victoria's Secret without a receipt?
Without a receipt Victoria's Secret will exchange merchandise or issue a merchandise credit based on the lowest selling price of the returned merchandise - factoring in all promotions, discounts, offers, free items (as part of a qualifying purchase), and coupons that may have applied.
Can I return a bra?
Under consumer law, an item must be of a reasonable and acceptable standard, fit for the purpose it was bought for, and as described. Otherwise it can be returned. "You've changed your mind, so you can only have a credit note, not a refund." Take the credit note and don't argue for more.
What does Victoria's Secret do with returns?
She said, "every returned pair of panties have to get damaged out, regardless of whether the tags are still on them or not. Then we shred them and throw them out after." Basically, this means that every pair of underwear you return to VS gets thrown away the moment you return it.
How long do you have to return Victoria's Secret?
Within 30 DaysWithin 30 Days of Purchase: The 30 day timeframe starts from the date your order ships. Merchandise may be refunded in the original form and amount of payment for the returned merchandise. Refunds for returns made in-store typically process back to the original form of payment within 3-5 business days.
Can I return a bra without tags to target?
The Target clothing return policy doesn't require tags. The Target return policy without tags is pretty lenient. If you have your app, a receipt, or the card you paid with, Target will accept returns without tags for the full 90-day return period.
Can Victoria's Secret look up receipt?
Otherwise, if you don't have your credit card, you'll need to call Victoria's Secret Store Relations at (855) 866-5810. The folks at Store Relations should be able to look up your receipt information for you and send you a copy.
Can I exchange without receipt?
What if I don't have the receipt? If you can't get hold of the receipt and you're taking an item back simply because you don't like it, the retailer is under no legal obligation to give you a refund – but the retailer may offer you an exchange or a credit note.
Can I return bra to H&M?
We are happy to exchange or refund any item(s) purchased within any H&M India store within 30 days of the original purchase, provided they are in a resalable and unused condition, accompanied by original price tags and receipt. Refunds will be issued in the original form of payment at any of our H&M stores in India.
Can you return bras to TK Maxx?
Change of Mind Returns Policy Goods returned within 30 days of purchase but without proof of purchase will only be exchanged at the current sale price. TK Maxx regrets that gift cards, food, underwear, lingerie, hosiery, swimwear and jewellery are not refundable or exchangeable, unless faulty.
Can you return a bra to Dillards?
Timing: You can return an item you purchased in a Dillard's store within 30 days of the original purchase date. Defective products are not subject to the 30-day timeframe. Condition: The item must be unworn and unwashed, with tags still attached.
What happens if Victoria's Secret sends you the wrong item?
Please contact us at 1-800-568-4288 (8a-2a ET), so we can make it right.
Does Victoria Secret have free returns?
FREE RETURNS: We offer Free Returns for online purchases when using our Free Return Label - valid for orders shipped within the United States only. Purchases returned within 30 days may refunded in the original form and amount of payment, returns made after 30 days may be refunded in the form of a merchandise card.
What is Alshaya card?
References to Alshaya Card refer to our gift/refund card which may then be used for future purchases in our stores, not online.
How long do you have to return a product?
You have 14 days to return or exchange products. The returns process requires two simple steps: 1. Return the relevant products to a store as soon as possible in the same condition as supplied, in their original packaging. 2. Carry the relevant invoice.
Can you return lingerie?
In accordance with global retail industry standards, we are unable to accept returns or exchanges of products in the following categories: underwear, lingerie, bikini bottoms & one piece swimsuits, fragrances, health & beauty (such as skincare, make-up & cosmetics) or other products which are personalised to your order.
What to do if you don't have a packing slip?
Pack the unwanted items and the packing slip that came with the order. If you don’t have the slip, provide the shipping email copy. You don’t have to use the original packaging
Where to drop off a package?
Drop off the package at a local USPS. Use the USPS Locator to find the nearest one
Can you rely on DoNotPay?
If you want to get revenge on tiresome robocalls or report a stalker or harasser , you can rely on DoNotPay.
Can you get a refund for gift cards?
When it comes to gifts, you can only exchange or trade them for store credit—you can’t get a refund for them.
Can you return merchandise without a return tag?
The merchandise with a Required for Return tag can’t be returned without the tag
Do you need to have the original price tag when returning an item?
When you’re returning an item, you don’t need to have the original price tag, but bringing it will make the process easier.
How This Deal Works
Some exclusions apply: Your $10 coupon won’t apply to clearance bras or full-priced bras under $29.50, and there is a 10-bra limit per customer, which means you can trade in up to 10 old bras for 10 new ones from Victoria’s Secret.
Take Your Pick
So, what kinds of bras can you get in Victoria’s Secret ‘s $10 off deal? A whole bunch! Of course, since the deal is only offered in stores, choices will be based on your local store’s stock, but here are some of the potential offerings from Victoria’s Secret website.
Returns Process
Policies
- Products purchased online can only be returned to any of our stores. Any items whatsoever which have been provided free-of-charge with the relevant products must also be returned. You must take reasonable care of any products that you wish to return and not use them. The products must be returned in their original conditions. We will not be responsible for any loss or damage c…
eGift Card
- - Any products purchased through an eGift card will be refunded via an eGift card - Any orders placed through a combination of payment methods (e.g. eGift + Card) will be refunded via the original payment method ⚬ eGift card payments will be refunded via an eGift card and the remaining balance directly to credit/debit cards - eGift card purchases & Top ups are non-refund…
Exchanges Process
- If you would like to exchange any products, you may: - Visit the nearest store to return the items & purchase the new products. Please note that this is subject to availability and is per our applicable policies.
Refunds
- Subject to the above exclusions, we will process a refund upon receipt of the returned/exchanged products, excluding any delivery charges you paid for through ordering. Any refunds given by us in relation to returns/exchanges will be made as follows. References to Alshaya Card refer to our gift/refund card which may then be used for future purchase...
Cancellation
- If you wish to cancel your order, you may do so by calling our Customer Services department 800-4414440 during working hours and within one hour of having placed it. If you paid by credit card or debit card (KNET in Kuwait), and you have cancelled in accordance with this clause then we will reverse the authorisation or process a refund transaction (as the case may be) as soon as possi…