How do I contact Visionworks customer support?
Phone: 800-784-7427 OR Online Chat. Email: websupport@visionworks.com Fax: 210.201.8445
What are the contact lens rebates offered by Visionworks?
Contact lens rebates offered by Visionworks are a "partnership" with their contact lens supplies and thus offer a different amount for each type of lens.
Why shop at Visionworks?
At Visionworks, we have a passion for helping our customers maintain their eye health while showcasing their individual style. That is why we are committed to providing the largest eyewear selection of any retailer at an incredible value. We also feature a licensed optometrist or ophthalmologist inside or next to our retail locations.
Can you return contacts to Visionworks?
Yes — through our 100-Day Guarantee. If you are dissatisfied in any way with a complete pair of glasses purchase, it may be returned to Visionworks within 100 days of original purchase date.
Can I get a refund on lenses?
Usually, an optical store will offer a refund or replacement for the following reasons: There's a manufacturer defect such as a frame that breaks. They will be replaced or your money will be refunded. The prescription is clearly wrong, due to a mistake in how your eyes were measured or the in how the lenses were made.
How many times can you return your glasses to Visionworks?
Visionworks has a Love What You See Guarantee—a return policy that enables you to return a pair of glasses within 100 days of the original purchase date if you are dissatisfied. When you decide to return your glasses to Visionworks, the company might: Issue a refund. Exchange your pair of glasses for another one.
What is the return policy at for eyes?
100% Satisfaction Guarantee If you are not completely satisfied with your order, you can return it free of charge. Orders must be returned within 30 days of receipt of the item and the full amount will be refunded.
What is visionworks return policy?
100-Day Guarantee: If you are dissatisfied in any way with a complete pair of glasses purchase, it may be returned to Visionworks within 100 days of original purchase date. Every purchase must be paid in full at the time of sale.
What do I do if my eye prescription is wrong?
2:033:19How do You Know Your Glasses Prescription is Wrong? - YouTubeYouTubeStart of suggested clipEnd of suggested clipIf you're going from a regular prescription to bifocal trifocal or progressive lenses. Especially ifMoreIf you're going from a regular prescription to bifocal trifocal or progressive lenses. Especially if the prescription. Only changes in one eye. So how do you know that these issues are caused by a
Can I take my own frames to Visionworks?
While Visionworks does customers to bring in their used frames, the retailer will look at your frames to make sure they are still in good shape. Suppose your frames are always free of scratches, dents, and any other impurities.
Can I put old lenses in new frames?
You can put old lenses in new frames in most cases, as long as the new frames are the same ones you used to have. An eye care professional will just need to make sure your prescription doesn't restrict the type of eyewear you use so that you don't have issues down the line.
Can you bring your own frames to get new lenses?
If you like the way your eyeglasses fit and look on you but it's time to get new lenses, you can get new lenses put in your favorite frames. You've always been able to do this, but most people don't go this route.
Can you cancel eyeglass order?
You have the possibility to cancel your ordered glasses in many stores. However, the return and refund policies are very different in the stores. It is therefore important to be clear about the consequences before buying. For example, there are stores where there is no possibility to cancel the order.
Can you return glasses at LensCrafters?
We accept returns at all of our locations, including online purchases made on LensCrafters.com, Ray-Ban.com and Oakley.com. All products except custom prescription eyewear can be returned in store. Refunds normally take 5 working days but may take longer depending on your bank.
Can you return prescription glasses Costco?
When it comes to glasses, Costco does not offer returns or exchanges to customers. However, if the prescription for your glasses is incorrect, you can have them replaced and modified by Costco. In addition, contact lenses can be returned to Costco up to 5 years after purchase if they are unused.
Can you get your money back on prescription glasses?
Some optical stores and online sellers guarantee your satisfaction with your eyeglasses — even if you simply don't like them — by offering a refund or a store credit for the amount you paid for them. If so, you usually must return the glasses within a specified period of time (for example, within 30 days of purchase).
Can I cancel my prescription glasses?
You have the possibility to cancel your ordered glasses in many stores. However, the return and refund policies are very different in the stores. It is therefore important to be clear about the consequences before buying. For example, there are stores where there is no possibility to cancel the order.
How do I cancel my lens order?
In order to cancel an order, or any portion of an order, you need to contact our Customer Service Department and our Customer Service Representatives will assist you in making whatever changes you need.
Can you sell contact lenses?
The Food and Drug Administration (FDA) and Federal Trade Commission (FTC) have repeatedly confirmed that it is illegal to sell contact lenses – including cosmetic lenses – without requiring a prescription.
What Is the Visionworks Return Policy?
Visionworks has a Love What You See Guarantee — a return policy that enables you to return a pair of glasses within 100 days of the original purchase date if you are dissatisfied.
How long does it take to get a refund from Visionworks?
Visionworks states that the typical time frame for a refund is 30 days. Keep in mind that the time can vary depending on the type of refund.
Can you return items to Visionworks?
Since the information on returning items to Visionworks is pretty scarce, you might want an alternative option—DoNotPay can start your return request in a few minutes. All you need to do is provide some details about your purchase, and we’ll immediately send your request to Visionworks.
Does Visionworks accept returns?
Visionworks accepts returns if the items are new and in original condition. The company does not accept items that are broken or damaged.
Does Visionworks offer money back?
The Visionworks return policy also states that if you bought your items on the website or at one of the retail stores, you have a Money-Back Satisfaction Guarantee. The company guarantees you will be satisfied with your purchase, and if you’re not, Visionworks offers an unconditional 30-day money-back guarantee.
Does DoNotPay help you return items?
DoNotPay can help you return items to numerous companies. Check out the following table for some of our useful guides:
