What is the best way to clean capital lighting fixtures?
Capital Lighting recommends periodic cleaning of fixtures with a soft, damp cloth and if necessary, a mild, non-abrasive soap. Avoid using strong cleaning solvents or agents and abrasive materials on fixtures and finishes.
When will the Privacy Policy be effective?
This Privacy Policy is effective as of March 25, 2021 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.
Can I send marketing materials to a retailer without my permission?
Because we do not collect your Personal Information, we do not send any marketing materials to you without your permission. If you are interested in marketing materials, and you are an Authorized Retailer, you may contact your Sales Rep for information on how to receive our Communications.
How long does it take to review a receipt for a product?
Customers who place orders by phone or chat must review their receipt for accuracy within 24 hours.
What is non returnable?
The following are considered NON-RETURNABLE merchandise: 1 Any item that is marked as nonreturnable 2 Any custom made or custom built fixture 3 Clearance items, custom quotes, special discounts, and orders of ten or more units 4 Any item that is not in resellable condition 5 Any item that is not in its original box with the original packaging materials and assembly instructions 6 Light bulbs, glass, parts and shades 7 Any item without the correct RMA number written on a separate sheet taped to the box
Can you use Low Price Guarantee with coupon?
The Low Price Guarantee cannot be used in conjunction with any other coupon or project pricing offer, nor does it apply to limited-quantity offers, manufacturer's rebates, closeouts, clearances, special, sale, or limited-time discounts, bulk quantity items, or typographical errors.
Is a return item non-sellable?
The items are to be uninstalled, in new condition and with no clipped wires or missing hardware. If a returned item is determined to be in non-sellable condition, no refund will be issued on that item. You may also be responsible for any return shipping fees. The following are considered NON-RETURNABLE merchandise:
How to pick up a purchase at Capitol Lighting?
A customer may choose to make a purchase placed online through 1800lighting.com available for pickup through a Capitol Lighting showroom. If you wish to pick up your purchase in a Capitol Lighting showroom, your order must be placed by calling 1.800.544.4846 .
Can you ship chandeliers via truck?
Large items, such as large foyer chandeliers and torchiere floor lamps, may ship via truck freight. Orders containing items that must ship via truck freight will incur a $65 surcharge for EACH ITEM that must ship via freight. Items that must ship via truck freight are notated by the manufacturer based on the size and packaging ...
Does Capitol Lighting deliver free merchandise?
At the discretion of Capitol Lighting, professionally trained and experienced personnel from Capitol Lighting will deliver merchandise free of charge to customers deemed to be within the trading area of a Capitol Lighting showroom.
What is Capitol Lighting?
Since 1924, Capitol Lighting has built a reputation of always putting the customer first. The strong and enduring relationships that we have developed with our manufacturers allow us to deliver a level of service that the competition simply cannot match. We confidently stand behind our products and will do our best to make things right.
How long is 1800 light warranty?
Every item sold by 1800lighting.com comes with a Manufacturer's 1 year warranty that guarantees the electrical functioning of the item. The protection of this warranty is contingent upon the proper installation of the item by a licensed professional.
