Can you return Wacom tablet?
We want you to be completely satisfied with your Wacom purchase. That's why we have a 30-day return policy for products purchased in our eStore. The return policy is not the same as our Limited Warranty and does not apply to software products and the licenses that go with them.
Does Wacom have warranty?
Wacom warrants the product to the original consumer purchaser of a new product, except for the software and consumable items such as the pen nibs, to be free from defects in materials and workmanship under normal use and service.
How does Wacom warranty work?
Wacom warrants its products to the original consumer purchaser. Except for software and consumable items such as the pen nibs, we guarantee our products to be free from defects in materials and workmanship under normal use and service.
Is Wacom a Chinese company?
Wacom Co., Ltd. (株式会社ワコム, Kabushiki gaisha Wakomu) (/ˈwɑːkəm/) is a Japanese company headquartered in Kazo, Saitama, Japan, that specializes in graphics tablets and related products.
How do I contact Wacom?
(855) 699-2266Wacom / Customer service
How do I connect my Wacom one to my computer?
To connect Wacom One to your computer, Plug the HDMI connector into your PC. Plug the USB-A connector into your PC. Connect the power USB cable to the power adapter cube and plug it into an AC outlet. Plug the display connector into your Wacom One.
Does Samsung own Wacom?
Samsung just purchased a 5% stake in the Japanese company Wacom for a little over $58 million according to the Korean news agency Yonhap. According to a breaking news report from the Korean news agency Yonhap, Samsung has agreed to buy a 5% stake in the Japanese company Wacom.
Are Wacom tablets worth it?
After interviewing five professional artists, researching 64 drawing tablets, and testing eight tablets, we've found the Wacom Intuos to be the best drawing tablet for beginners. The Intuos is easy to install on Windows and macOS, and it offers the most precision and control for the least amount of cash.
Is Wacom better or Huion?
Whilst Huion provide excellent value for money and in many ways perform just as well as Wacom products, Wacom outperforms them when it comes to the build quality, stylus and manufacture support. And for those that can afford it, Wacom wins every time.
Which country is Wacom from?
JapanAbout Wacom Founded in 1983, Wacom is a global company based in Japan (Tokyo Stock Exchange 6727) with subsidiaries and affiliate offices around the world to support marketing and distribution in over 150 countries.
Is Huion a Chinese company?
HUION (Chinese: 绘王; pinyin: Huìwáng) is a China-based drawing tablet brand founded on 12 March 2011 by Henry Xu. It provides drawing tablets, light pads, and pen displays, for beginners and professionals.
Is XP-pen a Chinese company?
XP-PEN is a Japanese-Chinese graphics tablet developing and distributing company. It was founded in Japan in 2005 and began its research and development of graphic tablets. In 2008 they established an office in Taiwan. In 2015, XP-Pen Technology Co.
Is Wacom better than XP-pen?
Overall, despite having as many pressure sensitivity levels as the XP-Pen, the Wacom Intuos has a much higher response and can draw the faintest of lines at the lower end of the pressure sensitivity spectrum better than the XP-Pen Deco tablets.
How to contact Wacom customer support?
If you have completed your check out as “Guest”, please contact Wacom Customer Support via telephone at 1-855-MY-WACOM (699-2266) to obtain a Return Merchandise Authorization (“RMA”) number, prepaid return shipping label, and instructions for shipping the product back to Wacom.
Can I cancel my Wacom order?
Wacom does not permit the cancellation of any order once the product that is the subject of that order has been submitted for shipment. If you would like to cancel your order prior to it having been submitted for shipment, please call Wacom Customer Support at 1-855-MY-WACOM (699-2266).
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Shipping
When you purchase a Wacom product from our eStore, you want to know it's going to arrive safely and on time. So do we. That's why we take care to offer you the best delivery methods for your product, based on weight or size, and to give you the most competitive pricing available.
Handling time
We want to make sure your product is well packed for shipping and that we've got everything you ordered in the box. This can take up to three days. We process orders Mondays through Fridays, excluding holidays, and are unable to offer same-day shipping or guarantee overnight or 2nd-day delivery.
Service area
At this time, we're only able to take orders from and ship them to addresses in the continental United States, the District of Columbia and Puerto Rico. This includes shipping to PO boxes, which we're happy to accommodate using standard UPS Sure Post.
Loss and damage
Accidents happen, so it's critical to understand who takes responsibility when they do. Once the shipping carrier receives your order, the risk of loss or damage passes to you, the buyer.
Undeliverable shipments
We do our best to ensure our customers receive their orders, on time and as expected. Still, there are times when our carriers are unable to deliver packages. This is typically because of inaccurate or incomplete shipping addresses. If your order comes back to us as undeliverable, you will need to place a new order.
State sales tax
If your order is going to a state that's subject to sales, use, duty or other governmental taxes or fees, you'll see the amount we're required to collect added to your bill at checkout. Keep in mind that amount may be adjusted on your final bill though to reflect the actual taxes charged.
Shipping fees
The shipping fees you pay upfront cover the carrier's service. For that reason, we can't refund them if you return a product to us for any reason.
