Full Answer
What is the return policy for personalized watches?
As with the standard return policy all merchandise must be unworn and unused and in its original packaging will all original components. Personalized watches, promotional offers, batteries and straps are considered FINAL SALE and cannot be returned or exchanged.
What is Swatch's return policy formerchandise purchased online?
Merchandise purchased online may also be returned for an EXCHANGE at any Swatch corporate retail store. Items must be returned in their original packaging, including gifts with purchase, accessories, extra links, and anything else that came with the item.
What is the return policy for Swatch X you and Flik Flak watches?
Swatch and Flik Flak personalized watches (with customized design or embroidery) are excluded from the 14 day return and exchange policy with the exception of warranty cases. The sale of all Swatch X You and Flik Flak personalized watches are final.
Is watch station a good place to buy watches?
Prices at Watch Station are average. Many department stores sell the same watches at the same price. Oddly enough, the Fossil brand was usually a few dollars more expensive at Watch Station than on competitor sites. Shipping is free on purchases over $50.
How do I return a watch from watch Station?
Just head into your local Watchstation with your order confirmation email and a store representative will be more than happy to assist you with your return. Click here to find your nearest Watchstation....ReturnsThe item(s) you are returning.The return shipping label.The return detail page.
Does watch station sell fake watches?
Watch Station is an authorized watch dealer, and guarantees the authenticity of our watches, smartwatches and jewelry.
Is watch station part of fossil?
Since joining Fossil Group in 2007, we now operate around 100 stores worldwide and offer a robust online and in-store experience that connects you to the stories, trends and latest innovations in the world of watches and wearable tech.
Where is watch station based?
Watch Station is located in Richardson, Texas, United States .
Does watch station ship to Canada?
Orders shipping to Canada originate from our warehouse in Texas. It may take up to 4 weeks to receive your order from when it was placed. We may need to divide your order into two or more shipments. You will receive a separate delivery confirmation email for each shipment we send to you.
Is Michael Kors made by Fossil?
Their brands include Fossil, Relic, Michele Watch, Skagen Denmark, Misfit, WSI, and Zodiac Watches. Fossil also makes licensed accessories for brands such as BMW, Puma, Emporio Armani, Michael Kors, DKNY, Diesel, Kate Spade New York, Tory Burch, Chaps, and Armani Exchange.
Is Fossil a luxury brand?
Fossil is a well-known watch brand, known for being an upper-tier brand, but not a luxury brand.
Is Fossil a Chinese company?
Fossil Group is a global design, marketing, distribution and innovation company specializing in lifestyle accessories. Under a diverse portfolio of owned and licensed brands, our offerings include fashion watches, jewelry, handbags, small leather goods and wearables.
Who owns Fossil company?
In June 1993, Fossil completed its initial public offering of stock, selling 20 percent of the company to investors, with Tom Kartsotis retaining 40.5 percent control over the company and his brother Kosta retaining 18.8 percent ownership.
Is Fossil a watch brand?
The Fossil brand offers watches for men and women. It also offers unisex watches.
Who makes Fossil watch movements?
RondaOne is the Fossil brand itself, in a Swiss-made men's collection launched last year called Fossil Swiss. The collection is a mix of automatic models, at $895 and $995, and quartz chronograph and day-date watches, priced from $695 to $995. The quartz movements used in Fossil Swiss are made by Ronda.
Is Fossil owned by Google?
But back in January, Fossil announced it had sold undisclosed intellectual property to Google for just $40 million, with Google telling us at the time it had acquired a "new product innovation that's not yet hit the market".
RETURNS
To return your unworn products for a refund, please follow these steps:
GIFT CARDS
Watch Station gift cards may not be returned or cancelled after purchase. If you return a product originally purchased with a gift card, any refund will be returned to the original gift card.
LEGAL RIGHT TO CHANGE YOUR MIND (CONSUMER CONTRACTS REGULATIONS 2013)
You have the legal right to change your mind within 14 days and receive a refund. This right will expire after 14 days from the day on which you receive, or a third party (other than the carrier) receives, the Products.
Effects of changing your mind
If you exercise your legal right to change your mind, we will refund you the price you paid for the Products (including the costs of delivery) by the method you used for payment. The maximum refund for delivery costs will be the costs of delivery by the least expensive delivery method we offer.
How long does it take to return a product to a warehouse?
Items must be returned to our warehouse within 30 days of purchase to be eligible for refund. For all returns and exchanges, customer is responsible for shipping item back.
Is shipping and handling refundable?
The original shipping and handling charges are not refundable. All products have a 30 day return policy. ( Manufacturer warranty range from 1 year to 2 years depending on item) All shipping costs are non-refundable.
How long does it take to get a refund on a watch?
While it's perfectly okay to try your watch on, in order to achieve a full refund you must return it within 30 days in an unworn condition in its original packaging and complete with the security tag, purchase receipt, warranty, and any other relevant extras that came as part of your purchase, such as spare links.
How long do pre-owned products last?
For pre-owned products, the same terms and conditions as above apply for a period of one year.
Can you return a special order item?
We unfortunately cannot offer refunds on any bespoke or special order item (s). These can only be returned if they are found to be faulty or sent in error.
Does finance affect return?
Purchasing an item through finance may affect your ability to return the product.
Does Royal Mail track delivery?
We recommend using Royal Mail tracked delivery when returning an item (s), with the customer having to cover the costs of this service.
Can you refund a watch that has been sized by another jeweller?
We are not able to refund or exchange watches that have been sized by the customer or another jewellers or watch specialist.
What can you see on Watch Station?
When you find a watch you like, click on it to get more details . Although Watch Station doesn't provide the same depth of information about their watches that we found on similar sites, you can still see important details like water resistance, band width, and length of manufacturer's warranty.
What to do if you have an issue with your watch?
If you have an issue with your watch once you've worn it, you'll need to check the specific manufacturer's warranty that's included with your order.
Can you return a watch to Watch Station?
There's one caveat: you probably can't return your purchase to one of Watch Station's retail locations. We found more than one customer who said that returning their order via mail was a hassle, with delayed refunds and problems getting confirmation that their return package had been received.
Is Watch Station a brick and mortar store?
If you like shopping at outlet malls, you may already be familiar with Watch Station. As part of the Fossil Group since 2007, this watch retailer has brick-and-mortar stores in over 100 locations worldwide.
When is the 14 day return policy for a watch?
The 14 day return policy will be extended to January 31st of the following year for online purchases made between November 9th through December 31st. As with the standard return policy all merchandise must be unworn and unused and in its original packaging will all original components. Personalized watches, promotional offers, batteries and straps are considered FINAL SALE and cannot be returned or exchanged.
How long does it take to return a Swatch X You watch?
You may return any non-personalized, unworn, undamaged watch in its original packaging, within 14 days of delivery for a full refund minus shipping. Swatch X You and Flik Flak personalized watches (Watches with a customized design or embroidery) are considered final sale and excluded from the 14 day return policy.
How to contact Swatch?
If you need further assistance, please give us a call at 1-866-3-SWATCH or send an email to: connect@swatch.us
Can you return Swatch merchandise online?
Merchandise purchased online may also be returned for an EXCHANGE at any Swatch corporate retail store. Items must be returned in their original packaging, including gifts with purchase, accessories, extra links, and anything else that came with the item.
Can you exchange an AFFIRM order at Swatch?
If EXCHANGING an AFFIRM order at a Swatch Corporate Retail store for an item of lesser value, an in store gift card will be issued for the difference in price. Should you need the difference to be reflected in your AFFIRM account, please process the return or exchange through our customer service department (1-866-379-2824).
Can you return a set box?
A set box containing several items may only be returned for refund as a whole , including all of the original items, except for warranty cases.
Is Swatch X You final?
Swatch and Flik Flak personalized watches (with customized design or embroidery) are excluded from the 14 day return and exchange policy with the exception of warranty cases. The sale of all Swatch X You and Flik Flak personalized watches are final.
How long does it take to return a product after a manufacturing fault?
If you experience a manufacturing fault with your item (s) and you return it outside of 30 days of ownership, we will require your item to be sent for a repair.
Why does Watch Shop use cookies?
Watch Shop uses cookies to ensure that we give you the best experience on our website. If you continue we assume that you consent to receive all cookies on our website.
What to do if you misplaced your dispatch note?
If you have misplaced your dispatch note, please add your order number to the cover note.
How long does it take to notify a shipper of a visual defect?
If a visual defect is found with the item (s) upon arrival, you must notify us within 48 hours
Can you return a faulty item?
Faulty items must be returned using the same process described above. If returned by standard postage, we offer a reimbursement of up to £20. For further details regarding your rights in relation to faulty goods, please see our Terms & Conditions .
