cvlinens.com return policy is that customers must place the items purchased on cvlinens.com in the original box, which are unused and can be resold. CV Linens gives priority to replacing the problematic product with the same replacement. If the product is no longer available, CV Linens will refund the customer ’s money.
Full Answer
How do I contact CVC linens customer care?
You can always contact our customer care specialist for assistance via live chat, info@cvlinens.com, or give them a call at (512) 821-1178. We're always open to communication - if you have any additional comments or concerns don't hesitate to let us know by emailing us directly at feedback@cvlinens.com or by giving us a call at (512) 821-1178.
What does your review mean to CVC linens?
Your review means a lot as we work hard to meet and exceed our customers’ expectations. We're happy to hear we hit the mark! Your business means a lot to us, so if you ever have additional feedback, please don’t hesitate to reach out at feedback@cvlinens.com. I gave them 5 stars for the following… I never had the need to return anything.
Is CV linens a good place to buy event supplies?
I hope CV Linens can remedy this failure on their end. I cannot recommend them, but if there are no other possible places to buy event supplies, you should buy anything from CV Linens several months in advance - so that you have ample time to order and reorder and perhaps still never receive your goods. Excellent quality and price.
Overstock Specials
Save up to 70% on these limited-time offers! Over 400 rotating items to choose from.
Mesh & Taffeta Sequins
Orders of $99+ qualify for free ground shipping within the contiguous United States. Restrictions apply.
Leading Variety of Tablecloths
Orders of $99+ qualify for free ground shipping within the contiguous United States. Restrictions apply.
How long does it take for a refund to be processed at CV Linens?
The refund process can take up to 7 business days from the time our warehouse receives your returned items. We will issue the refund to your original payment method. You will be notified via email once the refund has been issued by CV Linens. The time frame from an issued refund until your funds are released back into your account is subject to the individual terms and rules of your banking institute.
What is CV linens?
At CV Linens we pride ourselves on offering a wide assortment of the most popular and highest quality party supplies and linens. Our inventory ranges from event lighting to wholesale linens, disposable table settings to decorative centerpiece items, and more.
How long does it take to restock a product?
Please note that it can take up to 2-5 months for a product (s) marked as "sold out" on our website to be restocked.
How long does it take to get a pick up order?
Pick up orders can take a maximum time frame of 1-2 business days to be processed and packed before being ready for pick up. Please call our Customer Service Department at (512) 821-1178 to arrange a pick up time prior to your arrival to ensure your order is ready and waiting for you.
How long does it take for free shipping to be processed?
The processing time for free shipping can take 1 to 4 business days before the order is shipped. This process can take longer during peak season or when the warehouse is experiencing a high volume of orders.
Where does CV Linens ship?
We wish we could get our wholesale linens and party supplies into the hands of everyone all over the world, but currently CV Linens ships only to the United States, Canada, Australia, Puerto Rico, Barbados, Trinidad and Tobago, Virgin Islands U.S., and Virgin Islands U.K.
Do CV linens have sales tax?
Certain states require CV Linens to collect taxes and submit to that state. You will see this sales tax applied onto your order at the last page of your checkout process along with the subtotal of the order if CV Linens is required to collect taxes for your state.
Endlessly frustrating experience
Endlessly frustrating experience. I live in northern CA and am having my wedding in southern CA, where much of my family lives. In my original order, I listed my sister in LA as the shipping address and my address as the billing address.
Excellent quality and price
Excellent quality and price. Very fast shipping, everything was packed well. One of the best purchases i made.
SKETCHY!
would not let me pay. then charged me 1 dollar everytime I tried to check out.
Amazing!!
Amazing!!! Great quality and i got my shipment in one day via fed ex, such a relief to be able to order online and be happy with the outcome. The color was exactly what the picture showed.
Great for DIY Weddings
If you are doing a DIY wedding, CV Linens is great place to start. Decent product for the money, reliable and fast shipping!
Great Linens, Great Price!
I ordered linens for my daughter's wedding for less than I could have rented them. Shipping was fast and the linens were beautiful. Plus I was able to sell them after the wedding!
What items are not returnable?
The following items are not returnable: 1 Custom Made-to-Order items, Fabric by the Yard, Monogrammed items, and clearance items are not accepted for returns 2 Pillows, Comforters and Featherbeds (Down or Fake Down) are not allowed to be taken out of the packaging and dressed on your bed or in your personal merchandise 3 Certain brands are ineligible for return; please see details for specific manufacturer return policies .#N#ANNA, Bella Notte, Schlossberg, Dea Linens, Legacy Home, Home Treasures, Kevin O' Brien Studio, Mike + Ally, Missoni, Nancy Koltes, St. Geneve, Selamat, Ryan Studio, custom items, and fabric: No returns or exchanges accepted.#N#Close
What happens if you return a product that is not a manufacturer error?
If your return is a result of manufacturer error, you will be refunded all costs (including shipping & handling). If you're return is NOT a result of a manufacturer error then your return will apply to the below restrictions.
