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west marine return policy

by Sister Reilly Jr. Published 2 years ago Updated 2 years ago
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Here’s Everything You Need To Know About the West Marine Return Policy

  • The Ins and Outs of the West Marine Return Policy. All items bought at West Marine can be returned within 30 days of purchase for a full refund issued to ...
  • Returning the Item You Ordered Online. ...
  • DoNotPay Will Help You Return Products Quickly and Easily. ...
  • Is the Situation With the Merchant Getting Messy? ...

Full Answer

Can I Return my West Marine purchase for a refund?

If at any time your West Marine purchase does not meet your expectations, you can return it for a replacement or refund except as noted below. If you are a West Advantage Rewards member, you don’t even need a receipt - we’ll have a record of your purchase.

What do I do with my unused West Marine purchase?

If your West Marine purchase does not meet your needs or expectations, package your unused item in its original packaging with proof of purchase. West Advantage Rewards Members purchases do not require a receipt for refund or replacement.

Does westwest marine price match?

West Marine has a price match guarantee, meaning the company will match the price on any identical item you find on another site at a lower price. The website must be for an authorized dealer, and you must find the price within 30 days of your purchase in order to be eligible for a price match.

How do I contact West Marine customer service?

If you have any questions about an order, contact the company's customer service department at (800) 262-8464 or by email at productadvice@westmarine.com. The office is open from 8 a.m. to 9 p.m. Monday through Friday and 9 a.m. to 6 p.m. on Saturday.

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Can you return something to West Marine without a receipt?

If your West Marine purchase does not meet your needs or expectations, package your unused item in its original packaging with proof of purchase. West Advantage Rewards Members purchases do not require a receipt for refund or replacement.

Is West Marine a reputable company?

WestMarine has a consumer rating of 1.77 stars from 13 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about WestMarine most frequently mention customer service problems. WestMarine ranks 52nd among Fishing sites.

Who bought out West Marine?

West Marine, an integrated, omni-channel provider of aftermarket products and services to the boating, fishing, sailing and watersports markets in the U.S. announced it has entered into a definitive agreement to be acquired by L Catterton.

Who are West Marine competitors?

West Marine competitors include MarineMax, Moosejaw Mountaineering and Backcountry Travel, Bass Pro Shops and Hibbett Sports.

Does West Marine have an app?

Marine Traffic AIS App | West Marine.

Is West Marine out of business?

Boating retailer West Marine, which operates 237 stores across 38 states and Puerto Rico along with online shopping, has entered into a definitive agreement to be acquired by L Catterton, the largest global consumer-focused private equity firm.

Is West Marine moving to Florida?

West Marine, (Nasdaq:WMAR) the largest specialty retailer of boating supplies and accessories, announced it is opening the biggest store in the company's history in Fort Lauderdale, Florida.

How much did West Marine sell for?

$338 millionIn September 2017, West Marine was acquired by private equity firm Monomoy Capital Partners for $338 million in cash.

Where is West Marine headquarters?

Fort Lauderdale, FLWest Marine / Headquarters

Is West Marine a private company?

Following the close of the transaction, West Marine will be privately held and continue to be operated independently by the Company's management team.

What does L catterton own?

GREENWICH, Conn., March 13, 2018 - L Catterton, the largest and most global consumer-focused private equity firm in the world, is proud to announce that four of its portfolio companies — Equinox, Peloton, Punch Bowl Social and Pure Barre — have been named The World's Most Innovative Companies 2018 by Fast Company.

Who started West Marine?

Randy RepassAn industry veteran of 45 years, Randy Repass is the founder of West Marine and the visionary behind what has become the one of the largest boating supply retailers with nearly 300 stores in the US and Canada.

How many West Marine locations are there?

West Marine, the largest specialty retailer of boating supplies and accessories, has more than 310 company-owned stores located in 38 states, Puerto Rico and Canada and three franchised stores located in Turkey.

The Ins and Outs of the West Marine Return Policy

All items bought at West Marine can be returned within 30 days of purchase for a full refund issued to the original payment method. The store will refund items returned after the 30-day window, too, but only with a West Marine Gift Card.

Returning the Item You Ordered Online

You can return the item you bought online to the store closest to your location, provided that you have proof of purchase. You can provide the following as proof of purchase:

DoNotPay Will Help You Return Products Quickly and Easily

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Does West Marine Offer a Price Match In-Store?

Yes. They offer a price match in-store. You should know if the item is eligible for the price match and it qualifies for that. To find further about what makes the item eligible, you should read the price match criteria later in this article.

Does West Marine Offer a Price Match Online?

Yes. They offer a price match online. If you find anything at the lower price at their competitors, you can request a price match online, by the Live Chat with their associate, or you can also call their phone number.

Does West Marine Have a Price Adjustment Policy?

Yes. West Marine has a price adjustment policy. If you purchase an item from them, and within 30 days of purchase, if the item’s price becomes lower, you can request a price adjustment if you find the identical item at the lower price at the competitor.

Price Match Criteria

The West Marine store has a price match criteria. This means several items or deals should fulfill the criteria to be eligible for the price match. Here are the criteria:

Price Match Process

There is a price match process that is essential to learn about. If you know its price match process, you will know how to request a price match easily. Here is the process:

Exclusions

Like any store that has a price match policy, they usually have some exclusions for price matching. West Marine store has some exclusions. Which means they do not price match several items or deals. Here are the exclusions:

Price Adjustment Process

The West Marine has a price adjustment process so that you can request the price adjustment after purchasing an item from them if the price has become lower within 30 days of purchase. Here is the process:

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