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backcountry return policy

by Dr. Houston Lemke Published 2 years ago Updated 1 year ago
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Backcountry Return Policy in 2022

  • There is no set return window, at least for unused merchandise.
  • Used merchandise does have a window of 30 days if you want a refund.
  • Returns should be made in intact packaging if possible.
  • Full refunds require intact packaging and manufacturer tags.
  • There are no returns for merchandise damaged through negligence.

More items...

Unused gear can be returned at any time for a full refund to your original method of payment. If the original method of payment is unavailable, we will issue your refund in the form of store credit. Used gear must be returned within 30 days of delivery and may only be refunded in the form of store credit.

Full Answer

What is backcountry’s return policy in 2022?

Items purchased from Backcountry in 2022 can be returned within 30 days for a refund if the item has been used. Unused merchandise can be returned at any point, and they do recommend keeping the intact packaging and manufacturer tags. Here’s a quick rundown on the full Backcountry return policy.

What is the return policy for backcountry racks?

All missing items/parts or damage claims must be made within 14 days of receipt. Backcountry Racks WILL NOT accept any returns without prior authorization. Please contact us (Info@BackcountryRacks.com) with the problem and we will issue a Return Authorization (RA) number for you to include with your return.

How do I Return my backcountry order?

Backcountry recommends you to return the original product and reorder instead of initiating an exchange for a faster transaction.  You can contact the gearhead of the backcountry if you prefer t make an exchange instead of ordering again. FAQ’S Q.1- How much time can I take before returning the unopened purchases? It can be returned anytime.

What is the return policy for BCA products?

Customers must return item (s) to the original place of purchase for exchange or refund/credit. In order to exchange or receive a refund for products purchased from BCA, the product (s) must be returned within 30 days of purchase unused* (with original packaging and accessories included).

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How long is backcountry return policy?

Backcountry.com Return Policy—General Overview You can return new, unused gear at any time for a full refund to your original payment method. If you used the merchandise, you must return it within 30 days of delivery for a store credit refund.

Is backcountry com legit?

Backcountry has a consumer rating of 2.15 stars from 249 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about Backcountry most frequently mention customer service, credit card and return policy problems. Backcountry ranks 45th among Camping sites.

Can you cancel orders from backcountry com?

ORDER CANCELLATIONS, REFUSALS, AND ADDRESS CHANGES Requests must be made by phone or email. If the item has not been shipped the order will be canceled and the customer refunded.

How do I return a gift from backcountry?

A: Yes they can exchange the gift or return it for a gift certificate equal to what you paid for their present. They will need to contact our Gearheads by calling 1.800. 409.4502 or chatting live on the site. They will help get the gift exchanged or set up a gift certificate.

Does Amazon own backcountry?

Backcountry, which was founded in 1996 and is now owned by private-equity firm TSG Consumer Partners, takes a similarly refined approach to what it sells.

Where is the company backcountry located?

Park City, UtahWhere is Backcountry.com 's headquarters? Backcountry.com is located in Park City, Utah, United States .

Can you return backcountry sale items?

Unused gear can be returned at any time for a full refund to your original method of payment. If the original method of payment is unavailable, we will issue your refund in the form of store credit. Used gear must be returned within 30 days of delivery and may only be refunded in the form of store credit.

Are backcountry returns free?

Print your label, tape it to the outside of your return package, and drop it off at a UPS store at your convenience. The $6.99 price for the label will be deducted from the refund or credits issued for the return of your new or used items.

Who makes backcountry clothing?

TSG Consumer PartnersBackcountry.comTypePrivate companyFounded1996HeadquartersWest Valley City and Park City, UtahProductsOutdoor gearOwnerTSG Consumer Partners (81%)4 more rows

Can you return a snowboard?

Burton's definition of "used" gear: Any item that has had its tags removed and/or shows signs of use for its intended purpose in the wild is considered used. If your item is new and in unused condition, it may be eligible for return.

Who does backcountry use for shipping?

We use UPS to ship internationally, and USPS as a shipping option to Canada only.

Can you return Patagonia without tags?

You are welcome to return anything that was purchased from Patagonia—both new and sale items. Although there is no set time limit, we ask that returns for fit or color be made in a timely manner and that items be kept in new condition with tags attached.

How long does it take for backcountry to ship?

For standard shipping, orders will typically arrive 4-6 business days from the date of shipment. For economy shipping, orders will typically arrive 5-10 business days from the date of shipment.

Who makes backcountry clothing?

TSG Consumer PartnersBackcountry.comTypePrivate companyFounded1996HeadquartersWest Valley City and Park City, UtahProductsOutdoor gearOwnerTSG Consumer Partners (81%)4 more rows

Who does backcountry use for shipping?

All orders will ship via UPS, FedEx, or USPS. Purchases over $99.00 are eligible to be shipped via Ground FREE of charge. Some exceptions apply.

Is Backcountry a good company to work for?

Is Backcountry a good company to work for? Backcountry has an overall rating of 3.2 out of 5, based on over 501 reviews left anonymously by employees.

How to return a product without a label?

Returns Without a Prepaid Label. To return a product without a label, you should create an RMA from your order history or have a Gearhead generate one for you. In case your order has a paper invoice, write down the RMA number found on your dashboard and include it in your return.

How to make an RMA?

To make an RMA yourself, you’ll have to: Log in to your Backcountry account or sign in with Facebook or your Apple ID. Navigate to Order Histor y. Select the order you wish to return and create a unique RMA number.

How long does it take to get a refund from Backcountry?

Once the parcel arrives at Backcountry’s distribution center, you will receive a confirmation email. It shouldn’t take more than five business days for the company to process your return and issue a refund.

How long do you have to return unused gear?

You can return new, unused gear at any time for a full refund to your original payment method. If you used the merchandise, you must return it within 30 days of delivery for a store credit refund. Solve My Problem. Get Started. To qualify for a full refund, you must return the gear in pristine condition.

Can you return a bike frame to Backcountry?

For used but undamaged products, bikes, or bike frames, you can get a store credit added to your Backcountry account. The company doesn’t accept returns if you damaged the items because of negligence or abuse.

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Introduction

How to Return The Products You Have Purchased from Backcountry?

Backcountry Refund Policy

Return Policy

Backcountry Exchange Policy

FAQ’s

Conclusion

  • The backCountry return policy is amazing and tailored to give you the best service you deserve. It is always good to be careful about your purchases so you don’t end up in any losses. you can always return your new purchases anytime you want. I hope this article helped you gain some perception. Do check out other articles as well – Vans, Torrid, an...
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