Chewy Return Policy Simplified
- Return Period 365 Days
- Return Method Online or in store
- Exchange Period 365 Days
- Exchange Method Online or in store
- Refund Period 7-10 Business days
- Refund Method Original form of payment
- Exceptions Yes – Prescription medications. How to return a Chewy product? Tell them your order number. ...
Does chewy have free returns?
We do not accept returns or exchanges on prescription medications. However, if the medication you received is incorrect or damaged, we will gladly exchange it for you or provide a refund on a case-by-case basis. Chewy.com does not take title to returned items until the item arrives at our fulfillment center. At our discretion, a refund may be issued without requiring a return.
How to return something to Chewy?
While PetSmart offers a great return policy, it has some exceptions as described below:
- PetSmart doesn’t accept returns on electronic merchandise, such as fencing items, collars, and other similar products.
- Grooming tools.
- Non-prescription pet medication or vitamins for pets and animals.
- Filters or Pumps.
Does chewy accept Apple Pay?
Yes, Subway takes Apple Pay at its restaurants. It was one of the first businesses to implement Apple Pay as a payment method when Apple Pay launched in 2014. In addition to using Apple Pay in Subway restaurants, a recent update of the Subway app now allows customers to use Apple Pay through the app. You can download the Subway app on the Apple App store here.
How to return to Chewy?
- Call the customer support team at 1-800-672-4399
- Explain that you want to request a return
- Ask them for a return merchandise authorization number
- Follow their instructions regarding returning your items
How do I return something on chewy?
Need to Return Something? Give our friendly customer service team a call at 1-800-672-4399. We'll be happy to provide you with an RMA (Return Merchandise Authorization) number and instructions for returning your product.
Can you return chewy items to PetSmart?
If you're not satisfied with a product purchased in the store, simply bring the product in its original packaging and in new or salable condition to any PetSmart store to be returned.
Is chewy owned by PetSmart?
Chewy, Inc. is an American online retailer of pet food and other pet-related products based in Dania Beach, Florida. In 2017, Chewy was acquired by PetSmart for $3.35 billion, which was the largest ever acquisition of an e-commerce business at the time.
Can you return opened dog food?
You can return opened food to PetSmart if you do so within 14 days. Of course, you must show proof of purchase, so always hang on to your receipts.
Does chewy com accept returns?
Our return policy is simple and worry-free: If you're not 100% unconditionally satisfied with your pet supplies, you can return them within 365 days of purchase. If you would like to request a return or replacement, please send us a message with your order number.
Does PetSmart accept returns?
Returns are accepted in-store with with the packing slip or shipping confirmation as proof of purchase. The credit card used to purchase the merchandise is required in order for the return to be credited to the same card. The following types of purchases may only be returned in stores: Same-day delivery purchases.
Can you return animals to PetSmart?
Can I Return Live Animals? Yes. If you've ever walked around a PetSmart store you know they sell critters like snakes, iguanas, mice, rats, hamsters, and other cool creatures. If you find yourself in a situation where you need to return one of these animals you have 14 days from date of purchase to do so.
Can I return dog food to PetSmart without a receipt?
PetSmart return without a receipt Simply bring the food to your local store with a valid ID. You'll receive a refund in the form of a merchandise return card for the most recent sale price of the food, or you can exchange the food for one you prefer minus any difference in price.
Does Chewy Give Full Refunds?
Yes Chewy will give a full refund to the original payment method, assuming the product meets the Chewy’s return criteria.
Can I return a Chewy product after use?
No the 100% Unconditional Satisfaction Guarantee does not apply to items that have been opened or used.
How long do Chewy refunds take?
Allow up to 10 business days for the refunded amount to show up in the appropriate account.
How Long Does Chewy Take To Process Returns?
Chewy takes three to five business days to issue refunds for returns after they receive the items. The amount is fully refunded to the original payment method, even accounting for the shipping fees. If you’re asking for an exchange, you should receive it in one to three days.
Why do we make a feature to help people return items faster?
If you think that returning products is overly complicated, we feel you. That’s why we created a feature that helps people get the fastest item return experience.
Does DoNotPay return items?
DoNotPay has many different areas of expertise—helping you return your faulty items is only one of them.
Does Chewy accept returns?
The Chewy online retail store accepts mail-in returns of all unused and expired items and prescribed medication. The prescribed medication policy is overruled if you receive a wrong or damaged product.
Can you return Chewy?
You can initiate a return process with Chewy using their website. Follow the instructions below:
Does Chewy take title?
Chewy doesn’t take title to returned items until they arrive at the fulfillment center . The company may even issue a refund without requiring returns, at their discretion.
Is Chewy free on Knoji?
Get verified for Chewy and control your brand's voice and content on Knoji. It's 100% free. Get verified now
Can you use Chewy coupons?
You can use Chewy coupons to unlock discounts at their website. View 2 active coupons.
Does Chewy offer curbside pickup?
No. Based on our last check on November 22, 2021, Chewy was not offering in-store pickup. Check the full discussion for updated information.
Does Chewy offer free shipping?
Yes. As of -, Chewy does offer free shipping policies. View the discussion thread for more details.
What is Connect with a Vet?
Connect with a Vet is a feature that enables you to connect conveniently with licensed veterinarians and get answers to your pet’s health and behavior related questions or concerns. These sessions are free of charge to Autoship customers in select states. Veterinarians available on the Connect with a Vet feature cannot diagnose or treat medical conditions or prescribe medication.
How to apply Chewy promo code?
Applying a promotion code is simple! At Checkout, simply type the code into the box that says “Promo Code.” Then, click the button that says “Apply.” All promotion codes can only be used once. Check Chewy’s terms and conditions found on the email or mailer you received.
How to order on Chewy?
Next, search for the items you would like to order. Use the search bar at the top of the page to search for products. Or, click “Shop by Pet” to browse different categories. Click on a product to see more details.
How to pay with Chewy gift card?
To pay with a Chewy Gift Card, go to Gift Cards, select “Add a Gift Card,” and enter your Gift Card number and PIN. You can also add or change any of the payment methods we accept at Checkout.
How to pay with PayPal on Chewy?
To pay with PayPal, click “Add Your PayPal Account” and you'll be asked to sign in to your PayPal account. After you sign in, you'll be taken back to Chewy.com. To pay with Apple Pay, visit Wallet & Apple Pay in the settings on your iPhone, iPad or Mac and follow the instructions to set up Apple Pay.
How to add a product to your cart?
Click on a product to see more details. To add the product to your cart, click on the orange button that says “Add to Cart.”. After you add something to your cart, you can keep shopping or check out. To check out, click on the orange button that says “Proceed to Checkout.”.
How long does it take for a pending charge to disappear?
The pending charge will disappear 24 to 48 hours after your order ships . There's no need to call or update anything online.
How to change autoship date?
Go to Manage Autoship, select the Autoship you need to reschedule, click the "Change" link in the Next Shipment section on your computer or the "Change Date" button on your mobile device and select your preferred shipment date. You can change your shipping date up to 24 hours before your next scheduled shipment.
What is autoship pet food?
Autoship lets you schedule regular deliveries of your pet supplies, so you never run out of pet food or other essentials like potty pads and treats ever again.
How to remove items from Autoship?
To remove items: go to Manage Autoship and select your Autoship, then click the X in the top right corner of the item you no longer want.
What is Chewy Pharmacy?
Chewy Pharmacy KY, LLC is a pharmacy licensed to dispense prescription drugs and other regulated products in all 50 states.
How to update autoship address?
For multiple Autoships: go to your Addresses, edit an existing address or add a new one , and check the "Update your active Autoships to use this address" checkbox.
How long does it take for a prescription to ship?
Orders placed by 4PM (ET) will usually ship the same day, and most customers receive their orders in 1–2 days. Orders that require prescription approval or personalization may take longer to ship.
How to tell if a medication is expired?
How can I tell if medications have expired? 1 Check for an expiration date printed by the manufacturer on the bottle or box. 2 Check for an expiration date printed on the pharmacy's label. 3 Speak with your pharmacist or veterinarian if you have any questions about the safety of the medication. If the validity of any medication is in question for any reason, properly dispose of the product rather than risking the safety of your pet.
