GOAT Return Policy—General Terms and Conditions
- Have the return label and packaging slip provided by GOAT
- Be in the same condition as they were when sent to you
- Show no damage, creases, wear and tear, or debris
- Be in their original packaging with all tags included
What is goat clean’s return policy?
This is why we offer returns on all GOAT Clean purchases. You have 3 days to request a return from the date you receive your GOAT Clean purchases. Once we process your return, we will refund you for the amount you paid, less the shipping costs to and from you. This refund will be issued in the form of GOAT credit to use on future purchases.
How do I request a refund on my goat order?
To initiate a return, tap “Request Return” in the GOAT app when you receive your package or contact us here. Once we receive your return, the item(s) will be evaluated before your refund is made. Once we receive your return, the item(s) will be evaluated before your refund is made.
Can I use goat credit instead of a refund?
A GOAT support specialist may offer GOAT Credit available for immediate use in lieu of a refund. In the event a buyer accepts GOAT Credit in place of a full or partial refund, the GOAT Credit will reflect the full price of the purchased item, minus the shipping costs.
How do I Have my Goat storage items shipped back to me?
You can have your GOAT Storage items shipped back to you through the app by going to the Profile tab and tapping the Ship button. Once the items ship, you will be charged a fee.
How long does it take to return a goat?
How long does it take to return a floor and decor?
Can you return a goat sneaker?
Do you have to pay for returns on goat?
The credit will be in the amount you paid for the items, minus the shipping costs, priority processing fee, and applicable taxes. GOAT accepts returns on these purchases: New In Box.
How long does a goat return take?
The item(s) will then go through our evaluation process which can take up to 7 days from receipt. Once approved, GOAT will refund you for the amount paid in GOAT Credit, minus the shipping costs to and from you, as well as any priority processing fee paid.
Can I get a full refund from GOAT?
If your order is canceled after you have already been charged for the order, we will refund you the amount you paid for the item(s) onto your original payment method. Please allow your financial institution 3-5 business days (Monday - Friday excluding holidays) to fully process the refund.
How do I get a GOAT return label?
Step 2-Open your GOAT app, log in and simply tap on 'Request Return'. Once the request is received from their end, an email would be send to you which would provide you a 'return label'. Make sure you do not forget to attach it with your item as NO product is evaluated for return without this 'return label'.
How long does GOAT shipping take?
For orders placed after 11:00 AM PT, it typically takes 4-6 business days with standard shipping for the item to be delivered to a buyer located in the contiguous US.
Does GOAT refund stolen packages?
A missing package investigation can take anywhere between 7-10 business days and you may be required to sign and return an affidavit, among other requirements. Approved claims may be refunded in GOAT credit to be used towards a future purchase to allow you to replace your lost item as quickly as possible.
Does GOAT sell fake sneakers?
How does GOAT authenticate goods? GOAT offers a strict authentication policy meaning that it's virtually impossible for fake sneakers to make it through onto the marketplace.
How long does it take to return a goat?
The Goat return policy gives customers 3 days to return items that don’t work for them. GOAT Clean items are eligible for a return, and refund is made in the form of store credit. Shipping and handling charges are not refunded.
How long does it take to return a floor and decor?
Floor and Décor has a simple 90-day return policy for all products. However, they do not return the installed products. Also, products that have been sold on discount might not be eligible for return if explicitly mentioned while purchasing.
Can you return a goat sneaker?
Goat is not the most generous retailer when it comes to returns. The Goat sneaker returns policy puts you on a tight noose of three days in which to test out your new purchase. And in the event of a return, you don’t get cash back, which can be disappointing if you’ve made up your mind you don’t want to shop at Goat.
How long does it take to return a goat?
You have to initiate a return to GOAT within three days of receiving your item (s). Once you get the return label, you must ship the items back in no more than three days. The products must:
What happens if goat doesn't approve return?
If GOAT doesn’t approve your return, you will get an email notifying you about their decision. Even if your return can’t be processed, here’s what you can do with the items:
Is it safe to buy with GOAT?
We aim to be the most trusted marketplace for sneakers, apparel, and accessories. That’s why, if a purchased item does not ultimately meet our standards, we can offer you support through our Buyer Protection Policy.
In which situations does the Buyer Protection Policy apply?
The Buyer Protection Policy ensures coverage for you, the buyer, in the event your item is:
What happens once I submit my request to GOAT?
Once your claim is submitted, a GOAT support specialist will follow up within one to two business days.
Does the Buyer Protection Policy cover all shipping methods?
GOAT’s extensive product offering is made possible by utilizing several different selling methods. These methods include:
How do you ensure shipping directly from sellers is safe?
The reviews you provide after accepting your order are important to us and our community of sellers as they help to create a safe and secure shopping network. By consistently providing feedback on your purchases, we are able to improve your experience and help our sellers continue to meet our quality standards.
What does the Buyer Protection Policy mean for me, the seller?
In the event your sold item falls within one of the categories outlined in the Buyer Protection Policy, you may experience one, or more, of the following:
Can a buyer review affect my seller standing?
We take shipping directly from sellers extremely seriously. We are always striving to create a positive experience and reviews enable us to build a safe and trusted selling community. Poor buyer reviews may cause us to evaluate your selling account, while positive buyer feedback can benefit your overall seller standing.
How long does it take to return a goat?
The Goat return policy gives customers 3 days to return items that don’t work for them. GOAT Clean items are eligible for a return, and refund is made in the form of store credit. Shipping and handling charges are not refunded.
How long does it take to return a floor and decor?
Floor and Décor has a simple 90-day return policy for all products. However, they do not return the installed products. Also, products that have been sold on discount might not be eligible for return if explicitly mentioned while purchasing.
Can you return a goat sneaker?
Goat is not the most generous retailer when it comes to returns. The Goat sneaker returns policy puts you on a tight noose of three days in which to test out your new purchase. And in the event of a return, you don’t get cash back, which can be disappointing if you’ve made up your mind you don’t want to shop at Goat.
Introduction
The Steps to Return Items to Goat
- Since you don’t have a lot going for you in terms of the Goat clean return policy, it’s good to read up on how you can make a return even while your package is on its way. And once you’ve got your purchase in hand and trying it out, treat it like it’s fragile to increase your chances of getting a refund. Here are the steps to a successful return: 1. When you receive your package, make sure …
Goat Refund Policy
- The only way to get a refund from Goat is through Goat Credit. They will deduct shipping fees before they send the credit into your account.
FAQs
- Q. How long does the Goat returns process take? Goat sneaker returns and other Goat Clean product returns can take anywhere between 1 and 7 days from receipt. Q. Can you cash out Goat credit? No, Goat credit can only be used in-store. Q. Does Goat refund shipping costs? Goat doesn’t refund shipping costs both to and from your location. Q. I’m an international buyer in my …
Conclusion
- Goat is not the most generous retailer when it comes to returns. The Goat sneaker returns policy puts you on a tight noose of three days in which to test out your new purchase. And in the event of a return, you don’t get cash back, which can be disappointing if you’ve made up your mind you don’t want to shop at Goat. But the company says it’s their...