What can and can’t be returned to Princess Polly?
While Princess Polly has an easy return process for the items that can be returned, and they are not particular about the reasoning for these items’ returns, some items are off-limits. Items that can’t be returned Swimsuits without the hygienic seal removed
How long does Princess Polly take to process a return?
We aim to process all returns within 2 business days of receiving your items. You will be contacted via email with the details of your processed return. Please email hi@princesspolly.com.au prior to initiating a return if you believe the product is damaged or faulty.
What is the return policy for items?
Items can be returned within 30 days of delivery for exchange, gift card or refund. This includes sale items. Items must be received in original condition - unworn, unwashed, with all tags still attached.
What is the shipping address for Princess Polly returns?
USA returns shipping address: Princess Polly Returns, 5026 Chino Hills Pkwy, Chino Hills, CA 91710 NZ returns shipping address: Private Bag 208059, Highbrook, Auckland, NZ 2161 AU & rest of the world returns shipping address: PO BOX 5984, Gold Coast MC, QLD, 9726, Australia
Is it free to return Princess Polly?
Sale returns—Princess Polly accepts returns for items on sale. No shipping fee refunds—The company won't refund the shipping fees you paid for upon ordering.
Does Princess Polly accept returns after 30 days?
Returns can be submitted as soon as your original order has shipped. Your return for a refund, store credit or exchange must be submitted within 30 business days of the delivery of your order.
Does Princess Polly run small?
If you've read other Princess Polly sizing reviews, you've probably noticed the opinions are kind of all over the place. The items I received varied. Most of the items ran true to size, but one, in particular, ran on the smaller side. However, the Princess Polly site has tons of reviews on most items.
Is Princess Polly trustworthy?
Princess Polly has a consumer rating of 2.52 stars from 44 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about Princess Polly most frequently mention real life and poor quality problems. Princess Polly ranks 310th among Women's Clothing sites.
How long can I return Princess Polly?
within 30 daysTo begin the return process, please submit your USA Princess Polly order return here. Items can be returned within 30 days of delivery for a refund, gift card, or exchange. This includes sale items. Items must be received in original condition - unworn, unwashed, with all tags still attached.
How long does store credit last Princess Polly?
Gift Cards are valid for 3 years from date of issue & cannot be extended. Gift Cards are non-refundable.
How do Happy Returns work?
Customers can drop-off returns through the Happy Returns nationwide network of Return Bar Locations including the newly announced Staples locations. The returns process enables customers to drop off returns without packaging or printing out paperwork and provides this service in under 60 seconds.
How do you send a package back?
0:191:31How to Return Mail - YouTubeYouTubeStart of suggested clipEnd of suggested clipOpen packages require new postage. So before you seal it back up check to see if the packageMoreOpen packages require new postage. So before you seal it back up check to see if the package contains any prepaid return postage labels.