Full Answer
What is America's best's return policy for lenses?
America's Best will provide you with a replacement for the defective lenses in your order. If a defective product return is required, Johnson & Johnson will send you a postage paid return label to retrieve the lenses. Lenses ARE NOT to be returned to America's Best.
How much is an eye exam at America's best?
If you purchase any 2 pairs of glasses at America's Best you can get a FREE eye exam.*. Contact lens exams are just $89, but by joining the Eyecare Club, you can get 3 years of FREE contact lens exams (up to 2 per year).
Does America's best offer free shipping on contact lenses?
America's Best offers FREE shipping on some contact lens orders. Learn more about this and more shipping options here. If you're a California resident, please visit our site with more information about shopping in our California locations.
Do I need vision insurance to buy glasses at America's best?
No, America's Best Contacts & Eyeglasses does not require the use of vision insurance at any of our locations. Does America’s Best accept vision insurance? Yes!
Can you return glasses to America's best?
We offer a 30-day return policy on glasses when accompanied by a receipt.
Can you return glasses after purchase?
Many optical stores offer satisfaction guarantees and will replace the glasses, offer a full refund or a store credit if you have a complaint about the way your glasses look on you. This would be an option within a certain time frame – typically one to four weeks from the date of purchase.
How do I get a refund from glasses?
0:091:01How To Return Glasses? | GlassesUSA.com - YouTubeYouTubeStart of suggested clipEnd of suggested clipAnd place the label on the envelope. Then ship the glasses back to us it may take up to 30 days forMoreAnd place the label on the envelope. Then ship the glasses back to us it may take up to 30 days for the credit to appear in your bank.
What is the return policy at for eyes?
100% Satisfaction Guarantee If you are not completely satisfied with your order, you can return it free of charge. Orders must be returned within 30 days of receipt of the item and the full amount will be refunded.
What should I do if I hate my new glasses?
Some optical stores and online sellers guarantee your satisfaction with your eyeglasses — even if you simply don't like them — by offering a refund or a store credit for the amount you paid for them. If so, you usually must return the glasses within a specified period of time (for example, within 30 days of purchase).
Can I return glasses to opticians?
In essence, statutory consumer rights state if the service or product supplied is defective then you are entitled to a refund or replacement. If you are unhappy in any way, the statutory points to speak to the optician and explain your concerns.
Can I cancel prescription glasses?
You have the possibility to cancel your ordered glasses in many stores. However, the return and refund policies are very different in the stores. It is therefore important to be clear about the consequences before buying. For example, there are stores where there is no possibility to cancel the order.
How can you tell if your glasses prescription is wrong?
If you experience any of these symptoms for an extended period of time, after the adjustment period, your prescription may be incorrect:Extreme blurring of vision.Lack of focus.Poor vision when one eye is closed.Excessive eye strain.Headaches or dizziness.Vertigo or nausea, unrelated to a medical condition.
Can I change my glasses frame?
You can put old lenses in new frames in most cases, as long as the new frames are the same ones you used to have. An eye care professional will just need to make sure your prescription doesn't restrict the type of eyewear you use so that you don't have issues down the line.
Can you return unopened contact lenses?
With all the tips and tricks floating around about how to handle your contacts, one that might often get overlooked is, “Can I return my contacts?” The answer is more than a simple yes or no. Each retail company has its own return policy, with most requiring that unused or defective lenses be returned within 30 days.
What is visionworks return policy?
100-Day Guarantee: If you are dissatisfied in any way with a complete pair of glasses purchase, it may be returned to Visionworks within 100 days of original purchase date. Every purchase must be paid in full at the time of sale.
Can you return glasses at Target?
Our Refund / Exchange Policy Non-prescription sunglasses and accessories must be in their original condition. This does not apply to loss or theft. The refund will be issued in the same form as the original purchase.
Can I cancel prescription glasses?
You have the possibility to cancel your ordered glasses in many stores. However, the return and refund policies are very different in the stores. It is therefore important to be clear about the consequences before buying. For example, there are stores where there is no possibility to cancel the order.
What happens if I don't like my Specsavers glasses?
Yes, we want you to be completely happy with your purchase at Specsavers. If you have any concerns within 100 days of the date of purchase, we will put it right. No quibble, no fuss. If your purchase was made in store simply return it to the store you purchased from who will be able to help.
What happens if I don't like my glasses at Walmart?
Walmart Vision Centers return policies You can also get your lenses replaced for free if a doctor changes your prescription within 60 days of your exam. As for contacts, you can return a ripped or defective contact lens for up to 365 days after the purchase date.
Can you return prescription glasses Costco?
When it comes to glasses, Costco does not offer returns or exchanges to customers. However, if the prescription for your glasses is incorrect, you can have them replaced and modified by Costco. In addition, contact lenses can be returned to Costco up to 5 years after purchase if they are unused.
What's included in the 2 for $79.95 deal?
The 2 for $79.95 advertised offer includes single vision uncoated plastic (CR39) lenses, frames from our $69.95 price selection and a free eye exa...
Can I share the 2 for $79.95 offer with someone else?
The 2 for $79.95 offer cannot be shared with another individual and both pairs of glasses must be for the same person. You may use two different...
How can I find the closest America's Best location?
Enter your zip code or your city and state in the Store Locator on this website to find your nearest America's Best location. Read More
How much does an eye exam cost?
At America's Best, eye exams are FREE* with our 2 pairs offers! Exams without a 2 pair purchase are only $50. Schedule an eye exam at America's B...
How much does a contact lens exam cost?
Contact lens exams cost $89, but customers can join the Eyecare Club for $99 to get 3 years of contact lens exams (up to 2 per year), as well as...
How long will it take for me to get my glasses?
Associates should give customers placing in-store orders an exact day of when their glasses should arrive back at the store. Because we use a centr...
Do you accept same-day appointments or walk-ins?
We do accept same day appointments and walk-ins, but it's always best to schedule an appointment. Please schedule an appointment online. Read More
Does America’s Best accept vision insurance?
Yes! For in-store purchases, we accept most vision insurance plans including EyeMed, Spectera, Superior Vision, Davis Vision. Many stores also acce...
Is insurance required to buy glasses, contacts or eye exams?
No, America's Best Contacts & Eyeglasses does not require the use of vision insurance at any of our locations. Read More
How do I order more contacts from America's Best?
Ordering is simple. Order online by finding your preferred contact lenses here . Call our toll free number 800-999-4758 . If your eyes were exami...
Can I call to order contacts?
Yes. You can place your order by calling 800-999-4758 . Your order will be processed promptly and shipped to you directly after prescription has b...
Why does my prescription need to be validated?
Verification of contact lens prescriptions is completed to help maintain our customers’ eye health, and comply with the Fairness to Contact Lens Co...
Can I order contacts if I don't know my prescription?
We will gladly obtain it for you. Please provide us with your doctor's name and phone number when prompted. Read More
Can I use my glasses prescription for a contact lens prescription?
Glasses prescriptions and contact lens prescriptions are not the same. A contact lens prescription includes contact lens brand name, base curve, an...
How do I set up an Auto Reorder for my contacts?
Add your preferred contact lenses to the cart at americasbest.com. Enroll in Auto Reorder during the checkout process and choose your preferred del...
Do I need annual eye exams if I wear contacts?
A regular eye examination is recommended to update your prescription and evaluate the health of your eyes. Contact lens prescriptions have varied e...
Do I have to get another eye exam if I already have a prescription?
We make things easy for you at America's Best. Patients can use your own prescription; you don't need to see one of the independent Doctors of Opto...
Can I order a different contact lens than the one my doctor prescribed?
We can only provide you with the exact brand of contact lenses as prescribed by your doctor. If you wish to order a different brand of contact lens...
How to make a contact lens appointment?
Make a contact lens exam appointment online or call 1-800-TWO-PAIR to schedule an appointment with an independent doctor of optometry. Following your exam, America's Best associates will walk new contact lens wearers through a training session using your trial diagnostic lenses.
Can I use my FSA to pay for eyeglasses?
Can I use my FSA (flex spending account) or HSA (health savings account) to pay for my purchase? Yes, you can use FSA or HSA funds when purchasing eye exams, eyeglasses, eyeglass lenses or contact lenses. Please remember that all FSA funds must be used by the end of the calendar year. Read More.
How to contact America's Best about a defective lens?
Explain the defect to Johnson & Johnson and they will provide you a reference number acknowledging your complaint. Call America's Best at 877-868-8946 and supply the complaint reference number you were provided by Johnson & Johnson. America's Best will provide you with a replacement for the defective lenses in your order.
What is a contact lens prescription?
A contact lens prescription includes contact lens brand name, base curve, and diameter which are not components of an eyeglass prescription. Contact lenses sit directly on the eye whereas glasses are worn on the bridge of the nose. The distance between these two spaces dramatically changes the level of correction for each type.
Do optometrists give prescriptions?
This law requires that optometrists and ophthalmologists give patients a copy of their prescriptions after a fitting and verify those prescriptions to any third party designated by the patient, such as an online lens seller. This protects patients by ensuring that their prescriptions are current and valid.
Do you need a prescription for contact lenses?
However, a current, valid prescription is required to purchase contact lenses.
Can you throw away a defective lens?
Defective Products. In the unlikely event you receive a defective lens, do not throw the lens away. It may need to be returned to the manufacturer for analysis. Provided the lens manufacturer agrees the lens is defective, a replacement lens will be issued at no cost.
WEB SITE USER AGREEMENT
This Web Site User Agreement (the "Agreement") between you and National Vision, Inc. ("NVI") d/b/a AMERICA's BEST CONTACTS & EYEGLASSES, details the terms and conditions of your permitted use of this website and associated mobile applications ('Web Site'). The Web Site is designed as a shopping, and information resource.
ELECTRONIC COMMUNICATIONS
When you visit the Site or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. You agree that all agreements, notices, disclosures and other communications we provide to you electronically satisfy any legal requirement that such communications be in writing.
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We provide customers with the opportunity to “opt-out” or choose to be removed from future mailings (both email and direct mail) or telephone calls from National Vision. Opt-out information will be included with any non-personal or non-essential message sent to prior customers.
TEXT MESSAGING TERMS AND CONDITIONS
We offer America’s Best Notifications, which consists of text and/or phone notifications to keep in touch with you, including to confirm appointments, inform you of order status, relay product or other service notifications, and other informational based messages. Message frequency may vary. Text message and data rates may apply.
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THIS DISCLAIMER OF WARRANTY ('DISCLAIMER') APPLIES ONLY TO YOUR FREE USE OF THE WEB SITE.
How long does it take for glasses to arrive at America's Best?
Many customers indicated that instead of the advertised 7-10 days, it’s taken closer to two weeks to receive orders and that glasses often still need to be adjusted or fixed upon arrival. Still, according to other customers, America’s Best resolved issues quickly and effectively.
How much does an eye exam cost?
Based on a recent price comparison, an exam for a new eyeglass prescription costs around $70 on average. For a contacts exam, you can typically expect to pay $100-$150. America’s Best offers eye exams beginning at $50 and contacts exams for $89. That means you’ll be saving between $20 and $60 compared to most optometrists’ offices.
Does insurance cover eyecare membership fees?
For example, the $99 Eyecare Club membership fee isn’t covered by insurance providers; however, membership in the Eyecare Club allows for two free contact lens (and glasses) exams per year for the next three years.
Does America's best offer free eye exams?
Advertisement. If you’re looking for a way to save when it comes to your eye care, America’s Best Contacts & Glasses may be able to help. America’s Best offers free eye exams to customers who purchase two pairs of glasses, unlimited exams within three years for $99 and other great deals to help you maintain your eye health.
Does insurance cover contact lens exams?
Unfortunately, insurance doesn’t cover the club membership. If you plan on using your vision plan, the single contact lens exam would be the most cost-effective choice. Additionally, reviewers advise that customers should be aware of which frames and lenses they choose for the 2-for-$69.95 deal.
Can you combine insurance benefits with promotional offers?
According to America’s Best’s website, “insurance benefits cannot be combined with promotional offers, including our 2 pair offers.”. So be sure to speak with an associate in the store to determine how to get the best value. In some cases, the deals being offered may save you more than filing with an insurance claim.
Does America's Best offer prescription guarantee?
America’s Best offers a prescription guarantee which states that if your prescription changes within 60 days of your eye exam, America’s Best will replace your lenses for free.
