Zumiez online return policy
- Firstly, fill return and exchange form
- Pack the apparel that you wish to return
- You just need to affix the return form on the product return package
- Visit your nearest courier service provider and send your product through them
- You will receive a confirmation mail from Zumiez
- Do remember that your refund will be sent by deducting the shipping cost
Can I return or exchange my Zumiez item?
Thank you for your patience! All returns (refunds or exchanges) must be accompanied by the original receipt and may be returned to any Zumiez location within the same country they were purchased.
What is the return policy for Skate/Snowboard merchandise?
All merchandise (including all skate & snowboard related items) must be returned in its original, unused, packaged & resalable condition, except for manufacturer defects. All merchandise returned after 30 days from the original date of purchase will receive a gift card for the full purchase price on the receipt.
How do I contact Zumiez customer care?
Email help@zumiez.com or call 1-877-828-6929 to reach our Customer Care Team. Dakine products that are suspected to have a manufacturers defect can be brought to any Zumiez store in the country in which they were purchased for evaluation. Please see the text of the warranty below:
How do I cancel my Zumiez order?
You may also email help@zumiez.com, including: Type “Order Change” or “Order Cancel” in the subject line. Why did my order ship in multiple packages?
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What's the return policy at Zumiez?
All merchandise returned after 30 days from the original date of purchase will receive a gift card for the full purchase price on the receipt. All snowboard related merchandise must be returned or exchanged within 30 days from the original date of purchase, after which all sales are final.
How long do you have to return Zumiez?
within 30 daysIf you're not satisfied with your order you can return or exchange any item(s) within 30 days of purchase. Merchandise that has been washed, worn, or used may not be returned. Please see the full return policy for more information.
Does Zumiez give refunds for online orders?
You have to file a return request within 30 days from the day of purchase. It's not all doom and gloom if you do it afterward, though. If Zumiez accepts your refund request, they will send the money to the form of payment you've used when you bought the item.
Can I return something I just bought?
Often, you can return an item for a full refund if you have a receipt. You might also want to exchange the item or ask for store credit. However, the store ultimately decides whether to take the item back and whether to give you something in return.
Can I return without receipt Zumiez?
All returns (refunds or exchanges) without a receipt will receive a gift card credit for current retail or lowest promotional price.
What shipping company does Zumiez use?
Allow 5-8 business days for delivery. All free shipping orders are shipped ground via UPS or USPS.
How much is Zumiez shipping?
Ship your order anywhere in the Continental U.S.for $5.00. Oversized items not included, see product details for restrictions. Orders will be shipped via UPS Ground, USPS Parcel Post or USPS Priority Mail based on items purchased and shipping destination.
Does Pacsun have free returns?
️You pay no shipping fees up front, but we will deduct $7 from your refund. You can return online orders in any of our stores; just bring the invoice included in your package and the credit card used to pay for your online purchase.
Does Zumiez ship to PO box?
NOTE: We ship to all U.S. Territories. The following can be found in the ship-to options when you choose United States as the country in the checkout process: American Samoa, Guam, Marshall Islands, Northern Mariana Islands, Palau, Puerto Rico, and the U.S. Virgin Islands.. We do not ship to International P.O. boxes.
What is the best excuse to return an item?
Here are some of the most common reasons for returns, and what you can do about them:#1 | The Customer Bought the Wrong Item.#2 | The Product is No Longer Needed.#3 | The Product Didn't Match the Description.#4 | A Gift Purchase Was Incorrect.#5 | The Product Was Damaged Upon Arrival.More items...•
Is it illegal to return used items?
Returning Worn Items So if you are asked about whether an item was worn, and say yes, and the return is still accepted, you generally do not have to worry about arrest (frequently, stores will make exceptions if a consumer is honest and the goods still look new).
Can you get in trouble for returning the wrong item?
Q: Is return fraud illegal? A: In most cases, return fraud is considered theft or robbery.
How do I exchange on journeys?
Visiting a store is the quickest and easiest way to get your exchange or refund today! Simply take your item(s), with original packaging and receipt, to your nearest store. We are happy to assist!
How much is Zumiez shipping?
Ship your order anywhere in the Continental U.S.for $5.00. Oversized items not included, see product details for restrictions. Orders will be shipped via UPS Ground, USPS Parcel Post or USPS Priority Mail based on items purchased and shipping destination.
Does Pacsun have free returns?
️You pay no shipping fees up front, but we will deduct $7 from your refund. You can return online orders in any of our stores; just bring the invoice included in your package and the credit card used to pay for your online purchase.
Does Zumiez ship to PO box?
NOTE: We ship to all U.S. Territories. The following can be found in the ship-to options when you choose United States as the country in the checkout process: American Samoa, Guam, Marshall Islands, Northern Mariana Islands, Palau, Puerto Rico, and the U.S. Virgin Islands.. We do not ship to International P.O. boxes.
How long does Zumiez return?
Zumiez return > The period for return – 30 days return policy
Where is Zumiez located?
Do you know that Zumiez was previously known as ‘Above the Belt’ and the company moved its headquarters from Everett to Lynnwood, Washington in 2012.
How long do you have to return a product?
There is nothing great about company’s return policy and you need to return the company’s products within a period of 30 days.
Can you return Zumiez products?
Now we need to know about company’s return policies. You can return Zumiez products either by going to store or by mailing them, back to Zumiez.
Is Zumiez an easy game?
Buying speciality clothing is no easy game and you have to buy the best of the lot because they will work as activewear for you. Zumiez is the name that comes in our mind when we wish to buy activewear and you really need to understand Zumiez return policy, if you are its ardent fan.
Can you send an existing order back to Zumiez?
You will have to send off the already existing order back to Zumiez and only then you can order new item. Also, order the new item after you get return confirmation
Is Zumiez a complex return procedure?
Zumiez return procedure is not complex one and you just need to ensure a few things before sending out your products for return:
How Does the Online Return Process With Zumiez Work?
With online return requests, it’s a bit more complicated than that. You will have to ship the item, and you’ll be the one covering the shipping fee.
How long do you have to return a product?
You have to file a return request within 30 days from the day of purchase. It’s not all doom and gloom if you do it afterward, though.
Does Zumiez return a gift card?
The table above doesn’t apply to all products. When it comes to the Zumiez return policy for products without a receipt, they will only issue a gift card in the value of the current retail or lowest promotional price, regardless of when you file the return request.
Does Zumiez reject your request?
Zumiez will also reject your request if you try to return a “clearance item.” Those products are:
Does Zumiez take credit for returns?
If you opt for the first one, Zumiez will credit your account for the item and then remove the credit when they accept your return request. This means you can place the order before you know the outcome of the return request. If they decline your request, your account will be in debt for the amount you’ve hoped you would get via the refund.
How long does it take to return a snowboard?
All snowboard related merchandise must be returned or exchanged within 30 days from the original date of purchase, after which all sales are final.
How long does it take to get a gift card for a return?
All merchandise returned after 30 days from the original date of purchase will receive a gift card for the full purchase price on the receipt.
How long is the Nixon warranty?
Nixon offers a limited warranty of defects in materials and workmanship for a period of two (2) years after original purchase from an authorized Nixon dealer. Please register your watch with Nixon and retain your original purchase receipt. Repairs and Replacements under the Nixon warranty are arranged with Nixon.
Can you refund a gift card to Zumiez?
In-store purchases mailed to the returns center can only be refunded by gift card, if you would like credit in the original form of payment you must bring your return to a Zumiez store. Gift card refunds greater than $10 can only be refunded by gift card. Dakine.
Can you return a Zumiez item?
All returns (refunds or exchanges) must be accompanied by the original receipt and may be returned to any Zumiez location within the same country they were purchased.
Does Zumiez process returns?
Zumiez will process your return and email you when it's complete.
Does Dakine have a warranty?
Please see the text of the warranty below: Limited Lifetime Warranty: Dakine offers a Limited Lifetime Warranty against manufacturing defects.
What is pending transaction on Zumiez?
When you first place your order with Zumiez.com you will see an authorization hold on your payment account for the amount of the purchase, or “pending transaction”. This is a temporary hold placed by your bank to allow us time to collect on your order. When we ship your order, we send the message to your bank that we’d like to collect on that transaction and the funds are paid to Zumiez.
How long does it take to return a snowboard?
All snowboard related merchandise must be returned or exchanged within 30 days from the original date of purchase, after which all sales are final.
Can you return a Zumiez item?
All returns (refunds or exchanges) must be accompanied by the original receipt and may be returned to any Zumiez location within the same country they were purchased.
Does Zumiez ship internationally?
Zumiez ships most packages via UPS, FedEx and USPS within the US and we ship via DHL and UPS internationally. These carriers can change at any time.
Can you exchange items on Zumiez?
If you’re exchanging an item, please be aware that product sells out fast and exact replacements are not always possible. To ensure you are able to get the item you want before it sells out, make sure you order the new item on Zumiez.com sooner rather than later!
Do all shipping charges exceed original purchase?
Please note that each shipment will have an email confirmation as well as a separate charge to your account. The total of all the charges should never exceed that of the original purchase amount.
Can you refund Zumiez gift card?
Gift card refunds greater than $10 can only be refunded by gift card. Hook it up with a gift card. get it now.
Is Zumiez liable for viruses?
Zumiez also assumes no responsibility, and shall not be liable for any damages to, or viruses that may infect, your computer equipment or other property on account of your access to, use of, or browsing in the Site or your downloading of any materials, data, text, images, video, or audio from the Site.
Can you assign Zumiez?
General. Zumiez may assign its rights and obligations under these Terms of Purchase without your consent. These Terms of Purchase enure to the benefit of Zumiez and its successors, assigns and related persons. You may not assign any rights or obligations that you have under these Terms of Purchase.
Can you refund a gift card at Zumiez?
Gift card refunds greater than $10 can only be refunded by gift card. Gift Card Policies. Zumiez Gift Cards are not redeemable for cash, except where required by law. When redeemed at a Zumiez retail store, gift cards with a balance of $10 or less will be cashed out upon request.
Do promotional offers apply to gift cards?
Please read the official rules that may accompany each promotion, offer, coupon, discount and/or contest. Promotional offers and discounts do not apply to gift cards, shipping and handling, or taxes. Discounts will appear upon checkout and may or may not be eligible to be combined with any other offers or discounts.
