Full Answer
How do I return items to Neiman Marcus?
Eligible items may be returned to a Neiman Marcus store for credit within 30 days of the delivery date. Bring the merchandise and either your return slip (if purchase was made online) or receipt (from in-store purchases) to any store sales associate.
What is Neiman Marcus'return policy?
Neiman Marcus has the right to deny a return if the item is not in salable condition. You have until January 31, 2021 to return anything you purchased between November 1 and December 25, 2021. You can return items purchased at NeimanMarcus.com for free, but only if you act fast.
What is a Neiman Marcus Group merchandise credit gift card?
A Neiman Marcus Group Merchandise Credit Gift Card will be issued to the recipient for the amount of the returned merchandise. The card can be used for store, online, and catalog purchases from Neiman Marcus, Horchow, Last Call and Bergdorf Goodman.
What if I don't have my Neiman Marcus order number?
If you don’t have the order number, call 1-888-888-4757 for next steps. You do pay for the return shipping, and Neiman Marcus recommends you have the shipment insured. Solid twist tie dress -- $19 plus shipping at Shop Byrnie.
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What is the return policy of Neiman Marcus?
Returns are accepted within 30 days of receipt. Returned merchandise should be in the same condition as when you received it, unworn, undamaged, saleable, with original tags and packaging (if applicable).
Can I return something at Neiman Marcus after 30 days?
Returns are accepted within 30 days of receipt and the goods should be in the same condition as when received - unworn, undamaged, saleable, with original tags and packaging. You should allow 10-14 days for processing a return once Neiman Marcus is in receipt of the returned items.
Does Neiman Marcus accept returns without receipts?
The tags should still be on. Final sale items cannot be returned. If you have a receipt, the refund is provided back to the original form of payment. If you don't have a receipt, you could process the return as a gift.
Does Neiman Marcus charge for returns?
Neiman Marcus: Online return policy You can return items purchased at NeimanMarcus.com for free, but only if you act fast. Items you send back more than 15 days after the delivery date are subject to a $9.95 return fee. You'll also pay the $9.95 return fee on: Clearance items.
Can you return Louis Vuitton after 30 days?
Providing the return is within 30 days (or guidelines of your country), you can exchange, get store credit, or a refund for the item in-line with the LV returns policy.
Where do Neiman Marcus returns go?
The credit will be accepted at their retail stores and online. If the gift is worth more than $2,000, Neiman Marcus will issue a check in that amount to the returner. Merchandise purchased through the book can be returned to the store for full credit.
Can you return opened perfume to Neiman Marcus?
Neiman Marcus: Yup! Returns are accepted on opened products, in-store and online. If you ordered online, you can return in-store with a receipt or other proof of purchase (like your packing slip).
How do I return online orders?
Most businesses with an online store have a return policy in place....Read the store's return policy. Before you purchase anything, carefully read through the store's policy about how to return something you ordered online. ... Keep the original packaging. ... Take photos of any damage or defects. ... Start the return process ASAP.
What is Saks return policy?
Returns are eligible for a full refund if returned within 30 days with a receipt. Full-price merchandise, with the exception of furs, watches and jewelry, received after 30 days will be credited based on the current selling price.
Can you return opened perfume to Neiman Marcus?
Neiman Marcus: Yup! Returns are accepted on opened products, in-store and online. If you ordered online, you can return in-store with a receipt or other proof of purchase (like your packing slip).
What is Saks return policy?
Returns are eligible for a full refund if returned within 30 days with a receipt. Full-price merchandise, with the exception of furs, watches and jewelry, received after 30 days will be credited based on the current selling price.
How do I return online orders?
Most businesses with an online store have a return policy in place....Read the store's return policy. Before you purchase anything, carefully read through the store's policy about how to return something you ordered online. ... Keep the original packaging. ... Take photos of any damage or defects. ... Start the return process ASAP.
How to contact Neiman Marcus?
You can try contacting a Neiman Marcus customer care agent via the online chat form in the following way: 1 Open the Neiman Marcus website 2 Click on the Live Chat button in the bottom right corner of your screen 3 Enter your details and order number 4 Select Contact Agent 5 Explain your return request to the agent and follow their instructions
What time does Neiman Marcus call?
Neiman Marcus customer care is available from 6 a.m. to 12 a.m. every day of the week. Call them at 1-972-556-6044 and request a return.
How long does it take to return a product?
Items with the final sale, altered, customized, or special order tags cannot be returned. You can return products within 30 days of purchase, with valid proof, e.g., a receipt for store purchases or the return merchandise authorization number for online purchases.
Does Neiman Marcus accept returns?
Neiman Marcus approves returns to customers who are dissatisfied with their purchase if the returned items are in a saleable condition. By saleable, the company means unworn, undamaged, and presentable items with the original packaging and tags.
How long does it take to return a Neiman Marcus item?
Any merchandise purchased at a Neiman Marcus store should be returned to a Neiman Marcus store within 60 days of purchase. Returned merchandise should include receipt, vendor packaging and tags and be in the same condition as when it was received. Used, worn and washed merchandise cannot be returned unless defective.
How long does it take to return a Cartier watch?
All precious jewelry and Cartier watches must be returned within 60 days from the date of receipt and must include all original documentation. Return/exchange policies for specific items that do not apply to the above policy, such as jewelry, fine art, etc., will be noted on the packing slip on that item.
Return Policy
At Neiman Marcus, we respect and value every customer. Because your trust is important to us, we want you to be completely happy with every purchase. If you are not satisfied, for any reason, we are glad to accept returns of saleable merchandise for a full refund or exchange. Refunds will be credited to the original form of payment.
ShopRunner
ShopRunner is a convenient shopping option available on our site that offers its members free 2-day shipping and free return shipping on select items.
What is the number to call for Neimanmarcus?
This includes permanent Sale items and excludes temporary special promotion items and ONLINE CLEARANCE items. For questions and adjustments call 1-888-888-4757. We work hard to ensure the accuracy of pricing on Neimanmarcus.com, but despite our best efforts, pricing errors may occur.
What is the number to call for return of merchandise?
Merchandise Value of $5,000 or More. To ensure the proper handling of a return for merchandise with a retail value of $5,000 or more, please call 1-800-825-8255 extension 5740, Monday through Friday, 8:00AM to 8:00PM (CST) to arrange a special pick up.
How long does it take to return a Cartier watch?
All precious jewelry and Cartier watches must be returned within 60 days from the date of receipt and must include all original documentation. Return/exchange policies for specific items that do not apply to the above policy, such as jewelry, fine art, etc., will be noted on the packing slip on that item.
Can you return a personalized order?
Once placed, orders for personalized items cannot be canceled, and personalized items cannot be returned . We ask that you take special care when specifying initials or names, and if requested, the style and color of the personalization. Perishable foods are not returnable.
Neiman Marcus return policy
Neiman Marcus is glad to accept returns of saleable merchandise for a full refund or exchange if you are unhappy with your purchase. Returns are accepted within 30 days of receipt and the goods should be in the same condition as when received - unworn, undamaged, saleable, with original tags and packaging.
How to return goods to Neiman Marcus
Eligible merchandise may be returned FREE if received within 15 days of the delivery date. A return fee of $9.95 will apply for clearance items and items returned after 15 days of delivery.
Neiman Marcus Last Call return policy
If you have purchased goods from Neiman Marcus Last Call, returns are accepted within 30 days of receipt and eligible for a full refund or exchange as long as the item is in a saleable condition - unworn, undamaged, with original tags and packaging.
Neiman Marcus Return Policy
Restoring a thing you’ve purchased online is constantly badly designed, yet luckily, retailers like Neiman Marcus make their profits procedure extremely straight forward and as long as it’s returned inside the predetermined time, it’s free, but make sure it is in line with Neiman Marcus Return Policy or problems will be knocking at your door.
Neiman Marcus Exchange Policy
What about Neiman Marcus Exchange Policy? Do you think Neiman Marcus Exchange Policy without Receipt will work as same as with Receipt? No, you could face problems if you don’t have the receipt. That’s why our suggestion is that you should be acquainted with the Neiman Marcus Online Exchange Policy very well.
How much is a refund after 60 days?
After the first 60 days, the refund amount is reduced by 25% for each 60 days thereafter. For instance, on the 61st day, customers will receive only 75% of the purchase price. On the 121st day, the customer refund amount is reduced to 50%.
Can you return a catalog purchase?
Catalog purchases have generally the same return policy as online purchases with the same reduced refund scale. the book & Store Purchases: You can return stores purchases to any store at any time. There is no mention of items having to be in a certain condition upon return.
Is Neiman Marcus a high end company?
Neiman Marcus is a high-end clothing company with stores across the United States. Most purchases can be returned to a local Neiman Marcus store even if the original purchase was not made in a store.