What is the Whoop strap return policy?
Once you have requested your return, you are eligible for a refund of the Initial Membership Fee, less return shipping costs, as long as the WHOOP Strap is received within thirty (30) days from the date you requested the return.
How do I return or cancel my Whoop?
You can cancel your membership and return your WHOOP for any reason within 30 days upon receipt of your WHOOP. If you need to return your WHOOP, please log in to app.WHOOP.com/membership/returns to request a return. Once you complete your request, you will receive information on whether or not your device needs to be shipped back.
What is Whoop’s policy on free membership?
If you have obtained a free Membership, WHOOP reserves the right at any time to modify or discontinue, temporarily or permanently, such free Membership, your Account and your access to the Services with or without notice.
How much does it cost to join Whoop?
Join WHOOP today for as low as $30. Get the new WHOOP Strap 3.0 Join WHOOP for as low as $30 to begin. The WHOOP Strap 3.0 collects physiological data 24/7 to provide the most accurate and granular understanding of your body. It's lightweight, waterproof, and features the new and improved 5-day battery life...
Can you cancel WHOOP before 6 months?
If you want to cancel your membership for a refund, you can do so for any reason within 30 days of receipt by visiting app.WHOOP.com/membership/returns to initiate the process.
Can you just buy the WHOOP without membership?
The Whoop is unique compared to other fitness trackers in that you have to become a member to use the Strap 3.0 and the app. You can't make a one-time purchase to use it.
Can I wear my WHOOP 4.0 in the shower?
NOTE: When not washing, keep your WHOOP dry. Members are encouraged to also change out the slider periodically. If you wear your WHOOP in the shower: Take off your WHOOP and wash the band and sensor with soap/water. Also wash the area of your skin that touches the underside of the sensor.
What happens if you stop paying WHOOP?
If any Membership Fees that are due are outstanding for a period of three (3) days or more, your Account will go into an inactive state. In this inactive state, you will be unable to upload data from your WHOOP Strap.
Is WHOOP worth the membership?
If you're considering a smartwatch with tracking capabilities, then WHOOP is likely in line with what you were already expecting to spend. The new membership option definitely makes it more accessible, but $30/month certainly adds up over time.
How can I get free WHOOP?
Whoever you pass your 3.0 on to will enjoy two free months of membership without having to commit to anything. We'll also send them out a fresh 3.0 band on us once they activate through the WHOOP app. The upcycle program allows others an opportunity to experience WHOOP at no cost.
Is WHOOP better than Garmin?
In the end, both Garmin and Whoop offer a good experience and provide info that will teach you to be more in tune with your body and make healthy lifestyle changes. But Garmin is superior as far as activity tracking and breadth of features, while Whoop is still a bit more useful for sleep and recovery insights.
Is fitbit better than WHOOP?
As workout trackers, the Charge 5 edges it. But while Whoop lacks basic fitness tracking features, it does match Fitbit for reliable, rich sleep tracking and analysis and heart rate tracking during exercise are excellent.
Can You Cancel Our Whoop
You can cancel your WHOOP membership at any time through the app itself. In order to get a refund for the initial membership fee and your hardware,...
Does WHOOP Have A Warranty?
Yes. The WHOOP warranty states that your WHOOP band will be defect free for a year following your initial activation (aka your first use) of your W...
Can I Give My Whoop To Someone Else?
Yes. You can give your old WHOOP to a friend or family member. They will also receive two free months of membership when you give them your old WHOOP.
What Is Whoop Return Policy?
The WHOOP return policy allows customers to cancel their subscription and return their Whoop no questions asked within 30 days of receiving your item.
How To Return Whoop Products
If you have to ship your WHOOP device back to them you can request a return from their website and then follow the detailed instructions on the next steps for returning your WHOOP device.
How Strict Is The Whoop Return Policy?
The WHOOP return policy is strict in the sense that you must follow their guidelines and requirements for returning your WHOOP merchandise in order for your return to be process and to receive a refund.
Whoop Exchange Policy
WHOOP does not have an exchange policy at this time, nor do they accept exchanges for merchandise that you are returning.
Whoop Refund Policy
If you are returning your merchandise within 30 days you will be able to cancel your app membership and receive a refund for your purchase — minus shipping costs— for any reason whatsoever, according to the WHOOP website.
Does Whoop Accept Returns After 30 Days?
No, once the 30 days have elapsed you can no longer return your WHOOP merchandise. In this sense their return policy is kind of strict.
Does Whoop Have Free Returns?
No, WHOOP does not offer free returns. They will refund your purchase within the 30 day window but they will deduct the cost of shipping for the purchase and the return.
What Is Whoop Return Policy?
Once you complete your request, you will receive information on whether or not your device needs to be shipped back. If it does, we will provide a return label within 1-3 business days of your form submission.
WHOOP Warranty Policy
WHOOP warrants that your WHOOP Strap is free from defects in materials or workmanship for a period of one (1) year from activation date (first use) of your WHOOP Strap . If your Strap is defective during the Warranty Period, WHOOP will replace your WHOOP Strap, subject to the conditions below, at no additional charge.
What is Whoop warrant replacement procedure?
To request a warranty replacement, you must contact WHOOP Support at support@whoop.com, at which point WHOOP shall send you a replacement WHOOP Strap as well as a return shipping label for the defective WHOOP Strap.
What is Whoop non-warranty replacement?
You may request to replace your WHOOP Strap that has fallen outside of the Limited Warranty (“Non-Warranty Replacement”) for a $120 USD, €100, or $176 AUD restocking fee.
What is Whoop Battery Pack Limited Warranty?
The Battery Pack is subject to the same Limited Warranty as the WHOOP Strap and is subject to all of the terms, conditions and procedures described above.
What is WHOOP Replacements Warranty?
All Physical Straps and Battery Packs are subject to the same 1 year limited Warranty.
How long is the Whoop Strap warranty?
WHOOP warrants that your WHOOP Strap is free from defects in materials or workmanship for a period of one (1) year from the date of your first use of the WHOOP Strap, as described above (such period, the “Warranty Period” and such warranty, the “Limited Warranty”).
What is Whoop software?
WHOOP offers software applications that may be made available through the Apple App Store, the Google Play Store or other distribution channels (“Distribution Channels”). If you obtain such software through a Distribution Channel, you may be subject to additional terms of the Distribution Channel.
Returns & Refunds
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.
Refunds
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange.Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.
What is a whoop?
Unlock your greatest potential with WHOOP. WHOOP tells you exactly how much sleep you need each night in order to reach your peak performance. WHOOP is the first system to automatically track your body’s unique physiological state to determine your personal readiness to perform each day.
What is a Whoop Strap 3.0?
The WHOOP Strap 3.0 collects physiological data 24/7 to provide the most accurate and granular understanding of your body. It's lightweight, waterproof, and features the new and improved 5-day battery life and BLE connect.
