The company only accepts product returns for eyewear purchased on its official website, while the items bought in authorized Ray-Ban stores need to be returned to the shop in question. Ray-Ban accepts returns within 60 days of the purchase date. In case your glasses are damaged, you can also ship the product to Ray-Ban and have them fixed for you.
Full Answer
Does Ray Ban accept insurance?
No matter whether you’re in- or out-of-network, Ray-Ban makes using insurance easy. You can apply your vision insurance plan and spend your FSA & HSA dollars with us. Insurance plans may vary. Consult your benefits for details. Add your insurance plan details at checkout to apply benefits directly – so you get the deduction up front.
Are Ray Bans ever on sale?
Yes, they do. Macy's is currently having a Ray Ban sale (the week prior to the 4th of July 2015). However, their "sale" is only selling the units for prices which are comparable to the lower end of the MSRP (Manufacturer's Suggested Retail Price) range.
Where can I get Ray Bans?
You have a couple of different options. You can order brand new Ray-Bans with a prescription online or in an eyewear shop. This is your most expensive option. Your second option is to purchase the sunglasses you want and send them into RX-Safety for lens replacement.
How much are Ray Bans?
What size are Ray Ban sunglasses? How much do Ray-Bans cost? Ray-Ban falls pretty central on the spectrum, with pairs starting around $150 and going up to about $500 for ones made with an ultra-light titanium frame. Where are Ray-Bans shipped from?
Where to attach pre-paid return label?
How long does it take to get a refund from a bank?
Can you return Ray Ban items?
About this website
What is the return policy for Ray Bans?
YOUR SATISFACTION IS GUARANTEED. When shopping at Ray-Ban you can always change your mind. Our customers have 45 days to return their items. *Please note REMIX products are not eligible for return unless damaged or defective.
Are Ray-Ban returns free?
Shipping and returns are free. To ensure your return is free you must follow the steps in our Return Policy where you will be able to print off a prepaid return label.
Does Ray-Ban buy back?
Ray-Ban accepts returns within 60 days of the purchase date. In case your glasses are damaged, you can also ship the product to Ray-Ban and have them fixed for you.
Can I return ray bans without the box?
MISSING ITEM OR DAMAGED PRODUCT FEE DURING RETURN Additional fees may be charged for products received without the original box, special packaging material of the product, contents, accessories, and/or manuals, or otherwise damaged (i.e. products that are no longer saleable). Was this helpful?
Do Ray-Bans have a lifetime warranty?
Sadly, Ray-Ban doesn't offer a lifetime manufacturer's warranty for any of its products. All frames, lenses, and sunglasses come with a standard limited two-year guarantee. This warranty covers all items and their parts against damage or faults caused by workmanship mistakes and defects.
Can I return my Ray-Bans to Sunglass Hut?
Your damaged sunglasses must be returned with proof of purchase to any Sunglass Hut retail store in the country of purchase within 12 months from the original date of purchase. Replacement pairs must be of equal or greater value than the original purchase pair.
Can I trade in old Ray-Bans for new ones?
If they are not covered, don't fret! Ray-Ban will replace your broken sunglasses with the same pair for 50% off! The whole process is a win, win. If they can be fixed then that's a win and if not, you get the same pair for half price and that's most definitely a win.
Do Ray-Bans scratch easily?
Typical Ray-Ban sunglasses are scratch-resistant and come with durable frames, so you won't have to worry about dropping your frames while preparing for a new adventure. Daily wear won't fade, scratch or damage your new pair of Ray-Ban glasses.
Can I get my Ray-Ban lenses replaced?
If you wear glasses or sunglasses, then you need a pair of Ray-Bans. Ray-Ban replacement lenses are available in prescription and non-prescription versions.
How can I check my Ray-Ban serial number?
Check Ray-Ban serial number The model number on a pair of genuine Ray-Ban sunglasses will be found inside the left temple arm of the sunglasses . It will start with RB and be clearly etched and properly centred and aligned with the arm.
How can you tell fake Ray-Bans?
Some genuine Ray-Bans have plastic lenses. Also, check out the Ray-Ban logo. Ray-Ban places one prominent logo on the upper right (your left) lens, and one subtle “RB” etching on the left (your right) lens. On fakes, the logo will look blurry, be out of place, or even scratch off.
Can you return sunglasses to Sunglass Hut without a receipt?
Without proof of purchase, we will exchange or issue a store credit based on the current selling price for sunglasses in original condition and with original packaging.
Is Amazon an authorized Ray-Ban Dealer?
Please note that Amazon.com is an authorized online dealer of Rayban if the purchase is being made directly from Amazon. If the purchase is made by a 3rd party dealer on Amazon then we cannot guarantee if the product will be authentic.
How much does it cost to put prescription lenses in Ray Bans?
To put Ray-Ban prescription lenses on your Ray-Ban sunglasses our pricing starts at $59.95 and it depends what material and tint you choose to add. You can choose to add single vision rx (most common for either near sighted or far sighted,) or progressive lenses (both rx in one,) as well as choose polarization options.
Are polarized lenses worth it?
If you spend a lot of time on the road, on the golf course, on the water or in the mountains, polarized lenses are a good investment. They reduce harmful (and annoying) glare on reflective surfaces like pavement and water, making objects appear clearer—like a golf ball, highway lines or a trail deep in the woods.
Ray-Ban Return Policy | Ray-Ban Refund Policy | Ray-Ban Exchange Policy
Ray-Ban Return Policy YOUR SATISFACTION IS GUARANTEED. When shopping at Ray-Ban you can always change your mind. You can decide to return for FREE any product purchased on ray-ban.com within 45 days days of receipt of shipment.
Return Policy & Process | Ray-Ban®
Every Ray-Ban® product comes with a satisfaction guarantee. Learn more about the official Ray-Ban® online store return policy and process.
Return Policy & Process | Ray-Ban EU Online Store
Every Ray-Ban product comes with a satisfaction guarantee. Learn more about the official Ray-Ban EU Online Store return policy and process.
Ray-Ban® Official Store India return-policy
On the My Orders, page click on create return and select the order you want to return along with the reason for the return and click on the Confirm Return button.A return / exchange request shall be generated and shared with You upon registration of Your request. Pack item(s) in the original packaging including any documentation such as invoice copy, accessories and manuals received with the ...
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How long does Ray Ban return policy last?
When shopping at Ray-Ban you can always change your mind.#N#We have extended our Return day policy to 60 days during the Covid-19 crisis to help support our customers at this uncertain time.
How to contact Ray Ban?
Contact our Customer Care team sending an e-mail to: supporteu@shop.ray-ban.com indicating your order number. Please consider that you must contact us within 14 days of receiving the shipment as we will not be able to accept responsibility for the item (s) after this time frame.
Where to attach return label?
Attach the Return Label on the outside of the package covering any previous address label.
Where to find SKU code on eyewear?
Attach clear pictures of the incorrect or damaged item (s) received, including the SKU code of the eyewear (usually found on the inside of the left temple), the delivery note and the packaging.
How long does it take to return Ray Ban eyewear?
Ray-Ban accepts returns within 60 days of the purchase date .
Can you ship Ray Ban?
You can ship the product to Ray-Ban, and the company will reimburse you for the cost of the shipping fees. To ship the product, follow these steps:
Can you rely on DoNotPay?
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Can you return Ray Ban?
Returning products can be time-consuming and stressful. This is where DoNotPay comes in! Our AI-powered app can help you return any Ray-Ban item you are not entirely satisfied with. We can ease the entire process for you by creating and sending a return request to the company on your behalf.
Can you return Ray Ban sunglasses?
Ray-Ban is one of the biggest brands of luxury eyewear, including sunglasses and prescription glasses. If you ordered one of the Ray-Ban products and your order arrived damaged, or you changed your mind about your purchase, you can return the product.
Can you ship glasses to Ray Ban?
In case your glasses are damaged, you can also ship the product to Ray-Ban and have them fixed for you. If you choose to send your glasses to Ray-Ban for a repair, the company may impose additional charges. Additional fees will be presented to you via email before shipping the item. When returning the product, you may qualify for a:
Does Ray Ban have a return policy?
Ray-Ban guarantees satisfaction, so its return policy allows you to change your mind even if the product you bought wasn’t damaged or faulty.
NEED MORE HELP?
Not sure what to type? Then check out our help areas below. With all the information categorized, finding the right answer is quick and easy.
STORE FINDER
Find your nearest Ray-Ban store and select the purpose of your visit from the available options.
WARRANTY AND SPARE PARTS
See how you're covered with the Ray-Ban guarantee and replacement parts.
ACCESSORIES
Give your Ray-Ban a little extra with our care items, accessories and more.
CORPORATE SALES
Make an impression with our bulk orders for events and corporate gifts.
HELP PAGES
Still not found what you're looking for? Check the support areas below and head
How long does it take to get a refund from Ray Ban?
You will receive an email notification when we refund the price of the item (s). Refunds normally arrive within 15 business days of receipt.#N#If you have chosen to replace a faulty product, a new product will be sent to you as soon as the faulty product has been received and processed at our warehouse.#N#We only accept returns on items purchased from ray-ban.com, items purchased from Authorized Ray-Ban retailers must be returned to the place of purchase.#N#All refunds will occur via the original payment method.
Where to attach pre-paid return label?
Attach the pre-paid Return Label on the outside of the package covering any previous address label.
Where to attach pre-paid return label?
Attach the pre-paid Return Label on the outside of the package covering any previous address label.
How long does it take to get a refund from a bank?
You’ll receive a confirmation email when your refund is processed. The full refund amount will be visible in your account within 5 days.
Can you return Ray Ban items?
We only accept returns on items purchased from ray-ban.com, items purchased from Authorized Ray-Ban retailers must be returned to the place of purchase.