How do I return an item to zaful?
ZAFUL RETURN POLICY. Go to our Support Center and describe the issue in detail, including the return reason, along with your order number and SKU product number. For defective, incorrect or not as described item, please send us a clear picture or video of the problem. If our company is responsible for the issue,...
What is the return policy for items?
All returned items must be in brand new condition, unused/unworn, unwashed, come with all original tags and their original packaging. If the customer requests a refund, we will refund the original product cost upon receiving the returned item. All shipping fees to return the item, and the original shipping fees, are non-refundable.
How to submit after sales application in zaful?
1) Log into your Zaful account. 2) Select the order for which you need after services in “ My Orders”. 3) Click “My Tickets”, and enter the After Sales Application Page. 4) Click “Submit Tickets” and submit an After Sales Application. 5) In “Question type” select “Returns & Exchange”, then choose the secondary reason based on the product issue.
What happens if zaful ships the wrong item/size?
This solution is only when ZAFUL is responsible for shipping the wrong item/ size. If the customer has ordered an incorrect size or product, we can also allow a return. In this case, the customer will be responsible for the shipping fee both ways (to and from our warehouse) for an exchange.
Does Zaful do free returns?
The Basics of the Zaful Return Policy In this case, you will receive a partial refund or an exchange. You will still need to cover the shipping charges. To return an item to Zaful, you should be aware of the following: You cannot return an item unless approved by the customer service team.
How do Zaful returns work?
Zaful will change the status to “RMA Processing” once Zaful receives and checks your returned package. Our Customer Service will arrange either an exchange, refund, repair, or compensation (points) according to what was agreed in the tickets.
Is Zaful or Shein better?
Among all, Zaful has the best product quality. It has better quality and standards compared to Shein and Romwe. Many people prefer to purchase daily clothing of good quality from Zaful. Its fabrics are of finer quality than Shein.
Is Zaful good quality?
Yes, Zaful is a legit online store that sells relatively high-quality clothing compared to their competitors, especially for the low price points. Over the course of the last 6 months or so I've ordered 7+ times and had nothing stand out that would raise any red flags.
Is Zaful reliable 2020?
ZAFUL has a consumer rating of 3.88 stars from 5,943 reviews indicating that most customers are generally satisfied with their purchases. Consumers satisfied with ZAFUL most frequently mention customer service, good quality and bathing suits. ZAFUL ranks 2nd among Discount Clothing sites.
Does Zaful run small?
How do Zaful bikinis fit? Zaful sizing charts for regular sizes (top) and plus sizes (bottom). Rumor has it that Zaful bikinis run small—and to be honest, they do.
Does Zaful ship from China?
All items are made from China but we sell worldwide. Hope you enjoy shopping here with us.
How long does it take for a Zaful package to arrive?
Zaful shipping takes about 1 – 3 weeks on average, depending on the type of shipping method used and the delivery location. There are 2 major activities that determine the shipping time, which is the order processing time and the delivery time.
How to cancel a Zaful order?
1) Log into your Zaful account. 2) Select the order for which you need after services in “ My Orders”. 3) Click “My Tickets”, and enter the After Sales Application Page. 4) Click “Submit Tickets” and submit an After Sales Application. 5) In “Question type” select “Returns & Exchange”, then choose the secondary reason based on the product issue.
What happens if you send a package incorrectly to Zaful?
The RMA status will become “Waiting To Receive Your Package” after you submit the tracking number. Zaful will change the status to “RMA Processing” once Zaful receives and checks your returned package.
