- You purchased the product directly from Wyze Labs through the Wyze Store. ...
- You provided your Wyze Store order number when initiating the return. ...
- You submitted the return request within 30 days from the date of shipment.
- You returned the product, including all parts, unopened and in its original packaging. ...
Does Wyze offer free returns?
Wyze Labs will provide a pre-paid return shipping label that you can use to ship your return to us. You will not be charged for the return shipping cost. However, the shipping charge associated with your original purchase will not be refunded.
How do I return an item to Wyze?
How to submit a returnStart the process by submitting a ticket and selecting “Returns” as the support topic. ... Wyze Labs will send you an email with return instructions including a return merchandise authorization (RMA) number and a pre-paid return shipping label.More items...•
Is Wyze owned by Amazon?
Founded by former Amazon employees, Wyze is a smart home technology company based in Kirkland, Washington. In 2017, Wyze launched its first product—the Wyze Cam, an affordable smart home camera. Today Wyze offers a growing system of smart home devices.
Is Wyze a reputable company?
They are an inferior and untrustworthy system that you pay month to month on. You can't count on the cameras to work when you need them to because they are riddled with bugs.
Does WYZE have a warranty?
Limited Warranty Wyze warrants to the original owner of the Product that the Product will be free from defects in materials and workmanship for a period of one (1) year from the date you purchased your Product from Wyze or an authorized retailer (the “Warranty Period”).
How much is WYZE shipping?
Wyze currently charges $5.99 to ship a $24 Wyze Cam 3, meaning the increase is only $3, which is 10%. However, even with the shipping price calculated, in the doorbell has gone up nearly 60%. “Going forward, shipping charges will be included with product prices on wyze.com and we will offer 'free shipping,'" says Wyze.
Is Wyze camera going out of business?
In a message to customers, Wyze explained that Wyze Cam v1 is not set up to support a “necessary security update.” After February 1, 2022, customers will still be able to use the camera, but they'll be on their own.
Is Wyze a Chinese company?
Wyze Labs, Inc. (formerly Wyzecam), also known as Wyze, is a U.S. company based in Seattle, Washington, that specializes in smart home products and wireless cameras.
Why are Wyze products so cheap?
Perhaps the most major factor that contributes to Wyze products being cheaper is actually thoughtfulness on the part of the manufacturers. Simply put, affordability was a key component as they were creating their line of smart home products.
Are Wyze cameras worth it?
Hard to Beat The Wyze Cam V3 is one of the most feature-rich home security cameras you can buy, even if you're willing to spend more money. It not only delivers high-quality 1080p video, it also offers color night vision, local and cloud storage, intelligent motion and sound detection, and voice control.
Which is better blink or Wyze?
The Wyze V3 Cam is a better buy and certainly worth the extra $1 over the Blink Mini. That's not to say the Blink Mini isn't useful or good — it's a great budget camera as well.
How safe is Wyze Cam?
(Updated) Update: Wyze says it was being 'prudent' by not informing users about the security flaw in its cameras. Wyze Cam devices had a huge security flaw for years. The vulnerability allowed hackers to gain unauthorized access to Wyze's home security cameras.
Who bought Wyze?
AppleApple acquires low-power AI startup behind Wyze on-device person detection for $200M. Apple has made another acquisition in the artificial intelligence industry.
Who is funding Wyze?
Wyze Labs is funded by 5 investors. Marcy Venture Partners and American Family Ventures are the most recent investors.
Who is the founder of Wyze?
Yun ZhangDave CrosbyElana FishmanDongsheng SongWyze Labs/Founders
Who is suing Wyze?
SensormaticSensormatic sued Wyze, the creator of several smart home technology systems, in the US District Court for the District of Delaware in 2019.
How long does it take to return a Wyze product?
Any undamaged product purchased from the Wyze Store can be returned to Wyze Labs within 30 days after the date of purchase, provided that you follow the return process outlined in How to submit a return. Once your return has been received and processed Wyze Labs will issue a refund to the original payment method.
Where is Wyze warranty?
Warranty Policy for Wyze Purchases in Canada. Currently, our warranty is not supported outside of the 48 contiguous United States, Alaska, Puerto Rico, and Hawaii. Most sellers located outside of the United States are not authorized sellers, including Amazon.ca.
How long is Wyze Labs warranty?
All quality-related defects on products sold directly by Wyze Labs or authorized resellers are covered by a 1-year limited warranty, beginning on the date of purchase. Defective products will be replaced with a new model, a refurbished model of equal value or, if both are unavailable, the model nearest to the original model's form, functionality, and performance.
How long is a replacement warranty?
Any replacement Product received by you will be covered by the Limited Warranty for the longer of (a) three months from the date of replacement or (b) the remaining Warranty Period on the replaced product. After the initial 30 days after purchase, any product issue that is not quality-related.
What is not covered by a limited warranty?
The following products are NOT covered by the Limited Warranty: Products submitted beyond the original one-year limited warranty period. After the initial 30 days after purchase, any product issue that is not quality-related. Products submitted without valid proof of purchase.
Can you return Wyze products?
Only items that have been purchased directly from Wyze Labs through the Wyze Store can be returned to Wyze Labs. Items purchased through Wyze Labs’ authorized resellers and distributors must be returned in accordance with their respective returns and refunds policy.
Can Wyze Labs refund?
Wyze Labs is only able to issue a refund to the original payment method used by the purchaser. Items must be returned with all included accessories and packaging. Please make sure that the item you are returning is repackaged with all the cords, adapters and documentation that were included when you received it.
iHealth Disposable Face Mask Return Policy
iHealth Disposable Medical Masks and the iHealth KN95 Disposable Face Masks are products Wyze Labs is selling through the Wyze in Response program. These products come with a 30-day return policy; if you are unsatisfied with your iHealth disposable mask purchase from the Wyze Store, you are entitled to a full refund if you meet the criteria below:
iHealth Disposable Face Masks Warranty
The iHealth Disposable Medical Masks and the iHealth KN95 Disposable Face Masks will be warrantied by Wyze Labs, under our One-Year Limited Warranty found here: Returns & Warranty Policy.
iHealth Thermometer Return Policy
The iHealth No-Touch Digital Forehead Thermometer is a product Wyze Labs is selling through the Wyze in Response program. The product comes with a 30-day return policy; if you are unsatisfied with your iHealth Thermometer purchase from the Wyze Store, you are entitled to a full refund if you meet the criteria below:
iHealth Thermometer Warranty
The iHealth No-Touch Digital Forehead Thermometer will be warrantied by Wyze Labs, under our One-Year Limited Warranty found here: Returns & Warranty Policy.