Can you return an Xfinity phone?
Hopefully you're 100% happy with Xfinity Mobile from the get-go. However, if you want to part ways for any reason, you can return your device and cancel your service for a refund up to 14 days from when your device ships or you bought it in the store.
How long do you have to return a phone?
You can return or exchange a Device or accessory (“Device”) for a refund within 14 days of the purchase or lease date of the original Device.
What do you do when you return your phone?
Make sure you:Back up your device.Disable security features like Find My iPhone or Find My Mobile for Android.Sign out of any cloud services.Remove all passwords and user locks.Erase all personal data like contacts, photos, and videos.Remove any accessories or memory cards.Reset the device to factory settings.More items...•
Can I return phone without box?
jmfhein, we always want our customers to love the phones that they purchase and are sad to hear that you do no like your new Android device. However, in order to return your phone within the allotted period, you will be required to return it with the original box . Correct Answer!
Can I return a phone I just bought?
A device condition check will be completed to ensure no damage to the device. A restocking fee will be charged for the return. Bring proof of purchase, such as an emailed or printed receipt. Bring the device, USB charging cable, and any accessories you'll need to return.
Can you return a phone after opening it?
Usually, you can return the device and cancel your contract within 14 days for a full refund, or 30 days if the device is faulty. Typically, this applies even if you've opened the package, as long as you haven't damaged the product.
Can you return an iPhone after opening it?
iPhone/iPad return policy If you are not fully satisfied with your iPhone/iPad purchase, you can return your undamaged iPhone/iPad to the Apple Online Store within 14 calendar days from the time you receive your iPhone(s)/iPad(s) for a refund. A 25% open box fee will be assessed on any opened unit (per unit).
How much is a restocking fee?
about 15 percent to 20 percentA number of companies charge “restocking fees” that that are often about 15 percent to 20 percent but can go much higher.
Can I return my new iPhone?
For iPhone returns, you may return your undamaged iPhone with its included accessories within 14 days of purchase for a full refund.
How can I get out of my phone payment plan?
Pay off your phone The quickest and easiest way to cancel a phone contract is to pay off the balance. If you're on a monthly installment plan, the phone is yours once it's paid off and you're typically free to cancel your service.
Can you return a cracked phone to Walmart?
Walmart does not accept returns on phones that have been damaged or are not in perfect working order. If your phone has water damage or a cracked screen, you can get a refund if you buy the Walmart Protection Plan.
What does return within 30 days mean?
"A 30-day return policy" means that if you return the goods to the store within 30 days, the store will give you your money back. If you bring the goods back after 30 days, then it is too late.
Can I return my Mobile phone within 14 days?
Phones Bought New in Person Most shops have a 14 or even 30 day return period when you can get your money back no questions asked. If you're within this period, no probs. Take your phone in its original packaging with your receipt back to the shop. If you cannot find a returns policy, it's worth trying anyway.
Can I return my new iPhone?
For iPhone returns, you may return your undamaged iPhone with its included accessories within 14 days of purchase for a full refund.
Can I exchange my phone at Verizon after 14 days?
You may return or exchange wireless devices and accessories within 30 days of purchase. A restocking fee of $50 applies to any return or exchange of a wireless device (excluding Hawaii).
Can you return a phone if you don't like it Samsung?
We cannot accept returns or exchanges for final sale items or items not bought directly from Samsung.com or through the Shop Samsung App. Eligible returned items must be received by Samsung within 15 days of receipt by customer (unless purchased under a special promotion that expressly extends the trial use window).
How long do you have to return a Samsung Galaxy S3?
You have 14 days from when your device was shipped (or purchased in a retail store) to initiate a return or exchange. The device must be activated before being returned. For accessories, you have 30 days to initiate a return or exchange.
What to know before shipping back a phone?
Things to know before you ship back your phone or accessory. Before shipping back your items, please read through these guidelines: Back up your personal information, then clear it from your phone. Disable the screen lock on the device. If you’re returning or exchanging a device, include the SIM card, battery, charger, ...
Where to drop off FedEx boxes?
Drop off the box at a FedEx Office shipping center. You can also schedule a FedEx pickup by calling 1-800-GO-FEDEX and selecting the option "I'm using a label," then following the rest of the prompts. NOTE: If you don’t have the original box, you can use your own, as long as you seal it with shipping-strength tape.
Can I return my smart watch?
Smart watches, tablets, and accessories can’t be returned via My Account and must be returned via mail. To start one of these returns, contact us via chat. We'll send you a FedEx return label that you’ll use to ship your item (s) back to us free of charge.
How long does it take to get a refund from Xfinity?
You can get refunded for the cost of your Xfinity Mobile service, taxes, data usage, international long distance, and roaming up to 14 days from when your device ships. If you're not fully satisfied with your Xfinity Mobile service and want to request a refund, you can now start the process online.
Can I get a refund on my phone?
Make sure your device is in like-new condition with no damaged or missing parts. If anything is missing or the device is not in like-new condition, we may not be able to process your refund.
What happens if you uninstall Xfinity?
If you uninstall them, you will void the Device warranty and your Device may not work properly. Third party operating system software and pre-installed software not provided by Comcast or Xfinity Mobile are subject to the licensing agreements of such third parties.
What happens if your cell phone is not in range?
If your Device isn’t in range of a transmission signal your Service may not work. Numerous things can affect the availability and quality of your Service, including the capacity available on the cellular network, your Device, terrain, buildings, foliage, and weather.
Can Xfinity connect to hotspots?
Your Device may automatically connect to Wi-Fi hotspots, including the Wi-Fi network in your home that is connected to your Xfinity Internet service. You may disable the automatic Wi-Fi connection feature on your Device by turning it off using the "Settings" or an equivalent feature of your Device.
Is Xfinity Mobile a resale?
Xfinity Mobile Devices and Service are provided exclusively for use by you. The unauthorized acquisition, unlocking or resale of your Device constitutes a violation of your Agreement with us and invalidates any warranties that may come with your Device. While this Agreement remains in effect and you are bound by its terms and conditions, you agree that the Device activated on your Service account will be maintained for your personal use only, and not for resale of any kind.
Does Xfinity charge right away?
Usage cannot always be processed right away and may be included in a later bill. Unless you are subject to a term agreement with us, your Service is provided to you on a month-to-month basis. Your account has one bill cycle for your Service, including any Xfinity Mobile Device Payment Plan charges.
Does Xfinity Mobile include international calling?
Xfinity Mobile includes voice calling, messaging and data, and any optional services you purchase from Xfinity Mobile, such as international calling (countries that are included in our international calling service can be found at https://www.xfinity.com/mobile/my-account/international) and roaming for which additional fees or higher rates may apply (collectively, the "Service") and any equipment that you purchase from us or we provide to you for use with your Service, such as a phone, handset, tablet, wearable or SIM card (individually or collectively "Device"). Additional terms and conditions for your Service can be found in offer materials available when you activate or online at http://xfinity.com/mobile/policies/customer-agreement, and are incorporated in this Agreement. All other services that you receive from an operating subsidiary or affiliate of Comcast Cable Communications, LLC ("Comcast"), including any Xfinity Internet service, are subject to the applicable agreement between you and Comcast related to those services. Additional charges for Xfinity Mobile may apply if at least one of the following services is not maintained by you: Xfinity TV, Xfinity Internet, or Xfinity Voice.
How to check Xfinity claim status?
You can either check your claim status through the Pocket Geek® Mobile by Assurant app or through Assurant’s website. If you have any trouble tracking your claim, you can call Assurant at (855) 884-9771.
Do you have to be a primary account holder to file a claim with Xfinity?
You must be the Xfinity Mobile primary account holder (or authorized user able to provide the account holder’s information) in order to file a claim. Claims must be filed within the time limit indicated in the Xfinity Mobile Protection Plan terms and conditions.
