- Ship the product to Dell. Please note that all approved returns must be received by Dell within 30 days of the date that...
- Ship back all products you are seeking to return to Dell and for which you received a CRA number. For partial returns,...
- Return the products in their original packaging, in as-new condition, along with any media, documentation and any other...
- For customers returning a TV, the TV must be returned in the original packaging it was received in (including box and...
Full Answer
What is Dell's return policy?
The Dell return policy includes a 30-day return period that applies to most products purchased directly from Dell. Before you do anything, you must call Dell customer service and acquire the Credit Return Authorization (CRA) number.
Does Dell charge a restocking fee for returned laptops?
Note that Dell may charge a restocking fee of 15% of the purchase price. You can avoid this only if the return is a result of Dell’s error. The Dell Outlet Return Policy If you purchase a Dell Outlet electronic device or accessory but then decide that it is not for you, you can send it back.
How long does it take Dell to process a return?
Please note that all approved returns must be received by Dell within 30 days of the date that Dell issues the return authorization and instructions. Ship back all products you are seeking to return to Dell and for which you received a CRA number.
How do I make a return to Dell?
To initiate a return online, please click here. Ship the product to Dell. Please note that all approved returns must be received by Dell within 30 days of the date that Dell issues the return authorization and instructions. Ship back all products you are seeking to return to Dell and for which you received a CRA number.
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How long do I have to return Dell monitor?
within 30 calendar days30-Day Return Period for Certain Products and Accessories: Unless you have a separate agreement with Dell, or except as provided below, all hardware, accessories, peripherals and parts may be returned if requested and approved by Dell within 30 calendar days from the date on the packing slip or invoice for a refund or ...
Does Dell give full refunds?
It's easy, with no minimum purchase required. And if you decide something isn't for you, just ship it back within 30 days of your invoice date for a full refund, including free return shipping. Dell will even waive the restocking fee.
How do I avoid Dell restocking fee?
If you purchase a Dell Outlet electronic device or accessory but then decide that it is not for you, you can send it back. Do it within the first 30 days to get a full refund and free shipping! In this case, Dell will waive the restocking fee.
How do I return an item to Dell?
Easy Online Returns - You can return products that you bought directly from Dell within the timeframe set by Dell's Return Policy.Accept delivery of your order.Enter the order number on your Online Order Support page, from the “Action Menu” click on Return order.More items...
What is Dell monitor warranty?
Dell monitors certified according to TCO Certified Displays will have a 3-year base warranty with an extended warranty of up to two years, as indicated on the accompanying packing slip, invoice, receipt, or other sales documentation.
Is it possible to return Dell laptop?
9.2 If you are an end user customer and wish to return a product that you have directly purchased from Dell in India, we are happy to offer an exchange or refund, provided the products are returned to Dell within 14 calendar days from the date of delivery.
How much is a restocking fee?
15% to 20%According to Consumer Reports, restocking fees typically represent 15% to 20% of the item's original purchase price. However, some companies may charge more or less depending upon individual policies.
Can I be charged a restocking fee?
Restocking fees are not legal. As mentioned you may charge the customer if the goods are not returned in saleable condition, however they have the right to open packaging and examine the item as they would see it on a shelf in a shop.
Why is there a restocking fee?
The reason is simple: to keep costs (and thus prices) down when dealing with the return of items that are not defective. There are a lot of costs associated with processing an order. If you buy something and then return it, the company has to deal with more costs to handle the return.
How long does Dell take to process refund?
Refunds will be processed as soon as your order is collected, it may take up to 10 calendar days for the refund to be posted to the original mode of payment.
How do I return my Dell laptop under warranty?
If any of these products prove defective in either material or workmanship, they will be replaced without charge during the limited warranty period if returned to Dell. You must first call our toll-free number to get your return authorization. In the U.S., call 1-800-822-8965; in Canada, call 1-800-387-5757.
How long is the Dell return policy?
The Dell return policy includes a 30-day return period that applies to most products purchased directly from Dell. Before you do anything, you must call Dell customer service and acquire the Credit Return Authorization (CRA) number. To contact customer support, enter your Dell order number in the Online Order Support page and look for phone or email info.
How long does it take to get a refund from Dell?
If you purchase a Dell Outlet electronic device or accessory but then decide that it is not for you, you can send it back. Do it within the first 30 days to get a full refund and free shipping! In this case, Dell will waive the restocking fee.
How long does it take to return an Alienware?
The Dell Alienware Return Policy. The official Dell return policy applies to Alienware products. If you want to return any of them, do it within the initial 30 days. The return process is the same.
How long does it take to return a refurbished server?
To return your refurbished system, send it back up to 21 days from the purchase date. This does not refer to refurbished servers and storage, which you may send back up to 30 days from the invoice date.
How to check my Dell return status?
You can follow the status of your Return on your Online Order Status page by searching with your Dell Order number or Dell Purchase ID and click View Return Details from the “Action Menu”.
How long does it take to get a return authorization from Dell?
Ship the product to Dell. Please note that all approved returns must be received by Dell within 30 days of the date that Dell issues the return authorization and instructions.
How to return a prepaid order?
1. Enter the order number on your Online Order Support page, from the “Action Menu” click on Return order. Choose between the pre-paid return options below: Drop off to a carrier store near you (Print return label sent to you by email) or. Have It Picked up by a carrier.
