Return Policy
- Refund or Exchange Product Enquiry. The customer may send an enquiry document stating the reason to support@yslbeautyth.com within 7 days after the date you receive the product.
- Enquiry Investigation. The purchasing detail will be investigated by the Product Manager and the approval result will be informed within 1-3 working days.
- Product Return. ...
Full Answer
Can I return my order to YSL Beauty?
Drop off your returns package We hope you are happy with your purchase. If you have changed your mind, you may return your order within 28 days in accordance with YSL Beauty's Returns Policy, for a refund. During Promotional & Festive period, some returns may take longer to come back to us.
How do I return a Yves Saint Laurent product?
Returns & Exchanges Should you ever purchase anything from the Yves Saint Laurent Beauty eCommerce website (yslbeautyus.com) that is not pleasing to you, you may return it for a full 100% refund via Yves Saint Laurent Beauty's eCommerce website within 60 days. Products sold via yslbeautyus.com may not be returned to other store locations.
How do I redeem my YSL e-gift card?
The YSL E-Gift Card is redeemable when purchasing goods or services at yslbeautyus.com. The value of your purchase will be deducted from the card’s current value. This E-Gift Card may be used multiple times until the value is fully depleted. This E-Gift Card is not redeemable for cash, except where required by law.
How do I return a product to L'Oreal?
Visit the Royal Mail website to arrange a free return. When choosing retailer, please select - L'Oreal (UK) Ltd and Royal Mail will email you a returns label with QR code to present the QR code at your post office. Step 3. Show your QR code at the post office to get your returns label printed.
Does YSL allow returns?
Legal notices. SAINT LAURENT (“We”, “us”, “ our”) accepts returns or exchanges of SAINT LAURENT products (“Products”) eligible to return (as defined in SAINT LAURENT General Terms and Conditions of Sales) within 30 calendar days of receipt of the Products.
Does YSL have free returns?
Yves Saint Laurent Beauty Guarantee If, for any reason, you should ever purchase a Yves Saint Laurent product from yslbeautyus.com that is not pleasing to you, you may return it to yslbeautyus.com for a full 100% money-back guarantee.
Can I return a YSL bag to Nordstrom?
Use one of our convenient options to return any item purchased at Nordstrom or Nordstrom.com. Take your items to an open Nordstrom store. Go to Express Services, Customer Service or any register for assistance. Refunds can be expected in 5-7 business days.
Can I return an unopened item without a receipt?
If you don't have a receipt, try to make the return within 30 days and the company may be able to find your purchase in its system if you used a debit or credit card for the transaction. You'll need to show ID to return items without a receipt.
How much discount does YSL employees get?
50% discount at normal and outlet stores okay dental, and vision.
Can you exchange at Louis Vuitton?
Merchandise may be exchanged or returned to a U.S. free standing store or to the Louis Vuitton North America online store for a store credit within one (1) month of the original purchase date, or may be returned for a full refund (except personalized items, Mon Monogram, Mon Damier Graphite, Made-to-Order items, ...
Can I return to Nordstrom after 2 years?
There are no time limits for returns or exchanges at Nordstrom. The best thing about Nordstrom's return policy is how many days you have for returns. There is no set number on how many days for returns at Nordstrom! This easily makes it one of the friendliest return policies we've seen.
What carrier does YSL use?
For more information on the carrier and its access point locations, please contact our Client Service or visit the FEDEX website. If you wish to return your item in store, please visit the store locator on YSL.COM to find the nearest store.
Can you return Louis Vuitton after 30 days?
Providing the return is within 30 days (or guidelines of your country), you can exchange, get store credit, or a refund for the item in-line with the LV returns policy.
Can a store refuse to give a refund?
In the U.S., there's no federal law that says merchants have to accept returns. However, retailers are required to provide a repair, exchange, or refund if a product is defective. And under the FTC's “cooling off” rule, you have the right to cancel some sales within three days of the purchase and get a full refund.
Can stores look up receipts?
Some companies offer the option to have receipts sent via email. The best way to obtain a receipt if you lost the original copy is to return to the place of purchase. Some stores can look up a previous purchase and print a new receipt for you if you used a credit card, debit card or personal check.
Is it illegal to return used items?
Returning Worn Items So if you are asked about whether an item was worn, and say yes, and the return is still accepted, you generally do not have to worry about arrest (frequently, stores will make exceptions if a consumer is honest and the goods still look new).
Can I change my YSL bag?
To exchange a Product, you may contact our Client Service at +65 3158 1888 or clientservice.en.apac@ysl.com. You will receive an email confirming your return or exchange request.
Can you return Gucci?
Here's What the Gucci Return Policy States The Gucci return policy allows both online and in-store returns. The return window for an online purchase is 30 days—ten days for beauty products or corporate gifts—from the delivery date, while the window for in-store returns is 14 days.
What is Saks return policy?
Returns are eligible for a full refund if returned within 30 days with a receipt. Full-price merchandise, with the exception of furs, watches and jewelry, received after 30 days will be credited based on the current selling price.
How do I contact YSL?
For YSL beauty related inquiries, please contact YSL beauty customer service at +1 (866) 725-6791.
How to contact Yves Saint Laurent?
If your order is missing a product, contains a damaged item, or any other concern, please contact a Yves Saint Laurent beauty Customer Representative at 1.866.725.6791 or email us at Customer Service. To expedite your request, please have your order confirmation number available.
Is a gift certificate valid for shipping?
Shipping offers are only valid on orders containing full price products shipped in the continental United States and applies to Standard Ground shipping orders only. Gift certificates do not qualify for the promotion.
Does the Yves Saint Laurent E gift card expire?
This E-Gift Card is not redeemable for cash, except where required by law. This card does not expire, and there are no fees associated with its use. This E-Gift Card is not refundable or transferable; it is not replaceable if lost or stolen. Issued by Yves Saint Laurent, Luxe Division of L’Oréal USA.
Is shipping only valid on orders containing full price products shipped in the continental United States?
Shipping offers are only valid on orders containing full price products shipped in the continental United States and applies to Standard Ground shipping orders only.
Can I return Yves Saint Laurent products?
Customers who purchase products from the Yves Saint Laurent Beauty website may return them by mail. Please call 1.866.725.6791 for more details. Yves Saint Laurent Beauty products purchased in all other locations may not be returned to the Yves Saint Laurent Beauty eCommerce website.