Return-Policy.org

zennioptical return policy

by Eileen Pagac Published 2 years ago Updated 2 years ago
image

The customer may return an order for any reason ONLY on the following terms: Customer must return the glasses to Zenni Optical within 60 days of having received them for a 50% refund, credited back to Customer's credit card, or a one-time 100% store credit refund (excluding shipping) to be used at ZenniOptical.com.

Does Zenni take care credit?

Zenni has a 30-day return policy if you decide you don’t want the glasses you ordered. You’re responsible for return shipping, and can get either 100% store credit or a 50% refund to your initial form of payment. If there’s a manufacturing defect, you may also return the glasses for inspection within the first 30 days of receipt.

What happened to Zenni Optical?

Zenni optical then posted the following trying to regain some measure of respect: “Earlier today we reposted a Zenni customer without realizing the content of a card she was holding. It was not our intention to post this content and we took the post down the minute we realized our mistake.

How long does Zenni Optical take to ship?

Zenni Optical uses UPS, FedEx, or USPS to ship its glasses from its facility in China to customers all over the world. Its website estimates a delivery time of 2 to 3 weeks from the time the order is placed. Many customers report accuracy with this estimate. “I needed new glasses last March, just as the pandemic was getting started.

Does Zenni sell safety glasses?

Zenni simply can not offer safety glasses at the price they offer their regular glasses. Zenni safety glasses would no be very protective if they were $10 a set. So the answer to the primary question of this article? Zenni does not carry prescription safety glasses. In other words, Zenni does not provide eyewear that can hold up in challenging or difficult conditions.

image

Does Zenni Optical have a return policy?

If you made a mistake during the order, or you just don't like the glasses, you can return them for a one-time-use 100% store credit (excluding shipping), or for a 50% refund (excluding shipping) to the credit or debit card or PayPal account.

Can prescription glasses be refunded?

Usually, an optical store will offer a refund or replacement for the following reasons: There's a manufacturer defect such as a frame that breaks. They will be replaced or your money will be refunded. The prescription is clearly wrong, due to a mistake in how your eyes were measured or the in how the lenses were made.

Is there any warranty on zenni glasses?

If our inspection shows the glasses were made incorrectly, we will remake them for you at no charge. Defects in the anti-reflective (AR) coating and photochromic films are warrantied for one (1) year from the date of receipt. This warranty does not cover normal wear and tear to the frames, lenses, or coatings.

What happens if my glasses prescription is wrong?

Combination of Effects of Wearing Wrong Prescription Glasses A sudden onset of vertigo, headaches, blurry vision, headaches, and eye fatigue can indicate many different health problems, some of them more serious than others.

Why do I see blurry with my new glasses?

Both your eyes and brain need time adjusting to prescription glasses. Some people adjust to this change in a matter of days while others may take weeks to adapt. When it's new glasses causing blurry vision or a new prescription number in old lenses, you have to give yourself time to adjust.

Why is Zenni Optical so cheap?

There are various reasons why Zenni Optical is able to keep the cost of its eyeglasses low. Zenni glasses are made at a dedicated factory and shipped directly to the consumer. Also, because Zenni sells its glasses online, they don't pay for brick-and-mortar retail space.

Are Zenni glasses made in China?

Our factory is in China. About 89 percent of the glasses sold in the United States are made in China. We are right in the center of excellence for glass manufacturing.

Is Zenni Optical legitimate?

Overall, Zenni Optical is a great place to shop online for cheap prescription glasses. If you're buying regular frames and lenses, you can expect to pay about $15 total on the lower end.

Can I get a refund on glasses from Specsavers?

Answer: Yes, we want you to be completely happy with your purchase at Specsavers. If you have any concerns within 100 days of the date of purchase, we will put it right. No quibble, no fuss.

Can you return prescription glasses to Walmart?

Walmart Vision Centers return policies Frames and lenses purchased in a store have a 60-day return window. You can also get your lenses replaced for free if a doctor changes your prescription within 60 days of your exam.

Can you return prescription glasses Costco?

When it comes to glasses, Costco does not offer returns or exchanges to customers. However, if the prescription for your glasses is incorrect, you can have them replaced and modified by Costco. In addition, contact lenses can be returned to Costco up to 5 years after purchase if they are unused.

Can I sell my prescription glasses?

Sell Your Old Glasses If you want to make some money from giving your pair of frames away, you can also try to sell them online. Check out online marketplaces like eBay or Preloved, where people buy and sell secondhand items.

What Is the Zenni Optical Return Policy All About?

Since Zenni is an online-only merchant, there are many reasons why you might need to return their product after the purchase. The glasses you bought could’ve gotten damaged during shipping, or the store might have sent you a defective product by mistake.

How to return Zenni?

If you wish to return an item to Zenni, you will have to contact them and ask for a return authorization number.

How much will Zenni refund?

If you paid for the Zenni product with store credit, they will return 50% of the amount you spent.

How long does it take to return a Zenni order?

You might have to dial the customer support number several times before getting a proper answer. Processing your return request can take a couple of days as well.

What is Zenni optical?

Zenni Optical is a company that specializes in selling some of the most affordable eyewear in the U.S. market. They advertise their products as trendy, low-priced, and high-quality, but is that always the case?

How long is the warranty on a photochromic film?

The company also has a one-year warranty for photochromic films and anti-reflective coating.

Does DoNotPay help with shipping?

DoNotPay can also help you skip additional shipping expenses. Our app will generate the shipping label for you and save you precious hours or even days.

What time does Zenni open?

It's just one more way Zenni makes it easy to get eyeglasses you'll love. Customer Service. Hours: 5am - 9pm PT every day. Call: (800) 211-2105.

Where are the numbers on a non-Zenni frame?

Non-Zenni frames: Some frames have a series of numbers printed on the inside of a temple arm (the part that goes behind your ear). The first numbers are typically the manufacturer’s style number and a color code. But farther down the temple arm, there may be important numbers that refer to the dimensions of the frame.

How to contact Zenni optics?

If you have any questions about these Terms of Use, your account or an order you have placed through the Service, please call us at (800) 211-2105, or email us at service@zennioptical.com. © 2019 Zenni Optical, Inc.

What happens if you don't agree with the proposed changes to the Terms of Use?

If you do not agree with the proposed changes, you should discontinue your use of the Service prior to the time the new Terms of Use take effect. If you continue using the Service after the new terms take effect, you will be bound by the modified Terms of Use. PRIVACY POLICY.

How long do we have to notify you of a change in the Terms of Use?

We will notify you of material changes to these Terms of Use by posting the amended terms on the Site at least thirty (30) days before the effective date of the changes. If you do not agree with the proposed changes, you should discontinue your use of the Service prior to the time the new Terms of Use take effect. If you continue using the Service after the new terms take effect, you will be bound by the modified Terms of Use.

How long does it take to return Zenni glasses?

Zenni Optical offers a 30-day return policy, but note it only offers a one-time-use 100 percent store credit (excluding shipping) or a 50 percent refund (excluding shipping). You must call customer service for a return authorization number within 30 days of the date you received your glasses. Zenni doesn’t offer a repair service.

How to order Zenni glasses?

How to order from Zenni 1 Start by filling in your PD measurement and lens type. 2 Then use the filters to choose the color, shape, material, and frame size that you want. You can see how the glasses will look on your face by using the try-on feature with your built-in camera. There’s also a 3D try-on tool that you can use by uploading a video of yourself. 3 Once the frame is selected, you’re asked to fill in your prescription information and select any add-on coating you may want, such as antireflective or oil-resistant coatings.

How long does it take for Zenni glasses to ship?

Its website estimates a delivery time of 2 to 3 weeks from the time the order is placed. Many customers report accuracy with this estimate.

How many Zenni frames are there?

Zenni Optical offers a catalog of more than 6,000 frames for men, women, and children. It also offers a host of options for lenses, including: sunglasses (most of their frames are available as sunglasses) All of Zenni’s eyeglasses come with antiscratch coating and UV protection coating for no extra cost.

What is Zenni optical?

Zenni Optical is an online-only retailer of prescription glasses and sunglasses. It was founded in San Francisco in 2003. The company is able to keep prices lower by selling glasses directly to consumers, without an intermediary and avoiding overhead costs. Here are some pros and cons of their offering to consider.

How much does Zenni glasses cost?

With Zenni Optical, the price for glasses can range from $6.95 for the most basic set to $50 for higher-end frames with add-ons such as Blokz for blue light protection. If you have a strong prescription, greater than + or – 4.25, you may want to consider high-index lenses.

Where are Zenni lenses made?

Zenni Optical owns a production facility in China. Once you place your order, it goes straight to the factory where all the frames and lenses are made, according to the company. There, the lenses are cut and assembled to your frames using the pupillary distance and prescription information you have provided.

How to return Zenni optical?

You need a Return Authorization (RA) number to proceed with a return. Contact the store through their chat, call, or email options within 30 days of receiving the product for the Zenni Optical return label. 2. Gather the following items for the return :

How long does it take to get a refund from Zenni?

You get a 50% refund on your credit card if you return the glasses within 30 days of receiving them. Alternatively, you get a one-time 100% refund as store credit that can be used at zennioptical.com. Shipping charges are non-refundable according to zenni return policy.

How long is Zenni warranty?

Zenni offers a 30-day warranty period. If you find any manufacturing defect, you can return the glasses for examination within this period. If Zenni’s examination reveals the glasses do not match your request, you will get a free replacement.

What is Zenni phone number?

Zenni Phone Support: (800) 211-2105 from 5 am – 9 pm PT every day. Español and Français are also supported.

How long is the warranty on a lens?

The warranty covers defective photochromatic lenses and anti-reflective (AR) coating for one year from the day you received the product. The usual wearing of the lenses, frames, or coatings is not covered under warranty.

How to return a Forever 21 item?

Step 1- The first thing you need to do is to log into your Forever 21 account. Step 2- Then click on the tab of My orders. Step 3- Select the item you wish to return. Step 4- Then choose the account in which you prefer for the refund to be initiated.

Can Zenni be refunded for shipping?

In such cases, you will also be partially refunded for your shipping and handling charges. Any other reason apart from manufacturing defect, only 50% of the original price will be refunded to you. At the same time, you get no refund for shipping and handling fees. Zenni offers a 30-day warranty period.

image
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z 1 2 3 4 5 6 7 8 9