What is Zotac USA's refund policy?
ZOTAC USA does not offer refunds, except for products purchased within 30 days directly from www.zotacusa.com. Products not purchased directly from www.zotacusa.com may seek a refund claim through the original vendor within the vendor's return policy. Products must be purchased as new from an authorized ZOTAC reseller.
What is the warranty on Zotac products?
ZOTAC Product Warranty. Unless otherwise specified with special agreement, all ZOTAC products in general has standard warranty. This warranty covers defective units due to manufacturing faults, excluding defectives due to mishandling or misuse by the distributors or customers.
Can I purchase Zotac products as secondhand or used?
Products must be purchased as new from an authorized ZOTAC reseller. Warranty only applies to the original purchaser of the product and cannot be transferred. Products purchased as secondhand or used, or from auction sites, do not carry any warranty.
What are the RMA requirements for Zotac products?
An RMA Request must be approved by ZOTAC USA prior to shipment, with instructions provided upon approval. Product Conditions Warranty claims will be void if the user: Tampers, defaces, or removes any stickers containing product identification information such as model number, serial number, or part number.
Does ZOTAC have a return policy?
ZOTAC USA does not offer refunds, except for products purchased within 30 days directly from www.zotacusa.com. Products not purchased directly from www.zotacusa.com may seek a refund claim through the original vendor within the vendor's return policy. Products must be purchased as new from an authorized ZOTAC reseller.
Can you return ZOTAC GPU?
ZOTAC does not offer refunds on product purchases unless purchased direct from ZOTAC Store (where available).
How does ZOTAC warranty work?
Warranty Terms Warranty claims will be serviced through the repair or replacement of the defective product, with ZOTAC USA holding sole discretion over the option to repair or replace. Any replacement product will be based on performance equal or greater than the original product, at the discretion of ZOTAC USA.
Does ZOTAC have warranty?
Especially for high-priced products, the manufacturer's warranty is considered a form of guarantee. In ZOTAC, we have been offering a 2-year manufacturer's warranty for many years.
How do I claim ZOTAC warranty?
Product Registration: To take advantage of the extended warranty the product must be registered within 28 days of the verified date of purchase, automatically qualifies the product for Extended Warranty. If you have issues registering your product please contact ZOTAC INDIA support at technical@zotac.com.
Does overclocking void warranty ZOTAC?
I recently bought a Zotac GTX 1050ti 4gb factory overclocked. I want to know that if I overclock it further more using Afterburner will it void my warranty? It does.
Why is ZOTAC so cheap?
The primary reason why Zotac GPUs cost less than more well-known manufacturers is because of brand name value. An example: Think about Apple and Samsung.
Is ZOTAC trustworthy?
Reliability of Zotac Cards: Do They Work? 75% and possibly even 80% of Zotac graphics cards receive 5-star ratings from thousands of consumers across the full gaming card range they sell, so you can rest assured that they are all reliable.
Who makes ZOTAC GPU?
Aside from its international headquarters in Hong Kong, it also has four offices overseas in Japan, South Korea, the United States, and Germany....ZOTAC.TypePrivateKey peopleTony Wong (CEO)RevenueHK$917.0 million(2015) HK$612.8 million (2014)ParentPC Partner SEHK: 1263Websitezotac.com4 more rows
How do I change my ZOTAC fan?
0:072:231070 ti Mini Fan Replacement: How To - YouTubeYouTubeStart of suggested clipEnd of suggested clipBasically there's going to be about 10 screws we need to take out three for each fan and four forMoreBasically there's going to be about 10 screws we need to take out three for each fan and four for the bezel. If you rotate the blade slowly you can see the three screws for each fan.
Does replacing thermal paste on GPU void warranty ZOTAC?
YES, reapplying thermal paste on ZOTAC graphic card will not void the warranty but make sure be extra cautious when doing it."
Does my GPU have a warranty?
How Long Is My Gpu Warranty? A graphics card generally comes with an initial warranty of two years, but some come with a five-year warranty.
How do I check my ZOTAC warranty?
To reach out to the corresponding Customer Service team for your region, please follow the following steps:Ensure you are on the correct Country/Region on zotac.com. ... Click on the SUPPORT link on the top navigation bar.Click on Contact US on the top navigation bar.Fill in the corresponding fields. ... Click Send.More items...
Does changing thermal paste void warranty ZOTAC?
YES, reapplying thermal paste on ZOTAC graphic card will not void the warranty but make sure be extra cautious when doing it."
Does GPU warranty transfer?
This warranty is for the original owner only and is therefore non-transferable, non-assignable and is voided when the Warranted Product is transferred to another party.
How do I claim my GB warranty?
If the Consumer cannot provide a valid proof of purchase, GIGABYTE/AORUS reserves the right to review and authorize the period of warranty service. To have the complete warranty service, Consumers must complete the product registration of global warranty service.
How long does Zotac have to inspect goods?
Customer shall grant ZOTAC a reasonable grace period (i.e. at least 30 days from the date of receipt of the returned Goods by ZOTAC) in which ZOTAC may remedy the defect.
What does "customer" mean in Zotac?
1.2 "Customer" means customer of ZOTAC. ZOTAC and Customer shall be jointly referred to as "Parties" and individually as "Party". 1.3 "Conditions" means this Commercial Terms and Conditions of Sales and Return Policy.
What is ZOTAC 20.1?
20.1 These Conditions and all sales related agreements between ZOTAC and Customer shall be governed by and construed and interpreted in accordance with the laws of Hong Kong SAR. The provisions of the United Nations Convention on Contracts for the International Sale of Goods ("the Vienna Convention") shall not apply.
Does Zotac keep goods?
ZOTAC's consent to Customer keeping of the Goods and any right Customer may have to keep the Goods shall in any event cease: if any sum owed by Customer to ZOTAC (whether in respect of the Goods or otherwise) is not paid to ZOTAC in accordance with these Conditions;
Is a quote by Zotac an offer?
5.1 A quotation by ZOTAC does not constitute an offer. ZOTAC explicitly reserves the right to withdraw or amend the quotation at any time prior to the confirmation of order by Customer. For the avoidance of doubt, Customer’s purchase order shall not be deemed acceptance unless and until it is accepted by ZOTAC in writing or by conduct.
Does Zotac have a warranty?
ZOTAC products received through promotions, contests, giveaways, or sponsorships, are not be covered under warranty. Please contact marketing.us@zotac.com to resolve any issues or defects with products earned without proof of purchase. ZOTAC’s authorized resellers carry a standard policy regarding returns and warranties.
Does Zotac cover shipping?
ZOTAC USA will not be held liable for any damage caused to any product in transit or by the shipping carrier. ZOTAC USA will choose the shipping method and carrier, and cover any shipping and handling costs for 1-way shipping back to the customer to complete an authorized RMA.
How long does it take to get a ZOTAC warranty?
In order to enjoy an extended warranty services, you must register your purchase of ZOTAC product online within 28 days of the purchase date. Products can be registered only on the www.ZOTAC.com website. You must give your consent to the collection of your data to be entered on the aforesaid website.
How long does Zotac have to inspect goods?
Customer shall grant ZOTAC a reasonable grace period (i.e. at least 30 days from the date of receipt of the returned Goods by ZOTAC) in which ZOTAC may remedy the defect.
What is ZOTAC 16.1?
16.1 ZOTAC shall take reasonable step to ensure confidentiality and safety of Customer’s data (e.g. name, address, telephone number etc). 16.2 ZOTAC is allowed to transfer Customer’s data to its affiliates, suppliers, contractors or business partners insofar as such data are required for any of the following purposes:
What does "customer" mean in Zotac?
1.2 "Customer" means customer of ZOTAC. ZOTAC and Customer shall be jointly referred to as "Parties" and individually as "Party". 1.3 "Conditions" means this Commercial Terms and Conditions of Sales and Return Policy.
Is ZOTAC a waiver?
The failure on the part of ZOTAC to exercise or enforce any rights conferred by these Conditions and/or sale of the Gods and/or sales related agreement shall not be deemed to be a waiver of any such right nor operate so as to bar the exercise or enforcement thereof at any time or times thereafter.
Can you return defective goods to Zotac?
Only if ZOTAC so requests, Customer shall return the defective Goods to ZOTAC in their original packaging. If and to the extent that ZOTAC's customer services department is of the opinion that Customer's complaints are justified, ZOTAC shall at its discretion replace or repair the returned Goods.
Does Zotac keep goods?
ZOTAC's consent to Customer keeping of the Goods and any right Customer may have to keep the Goods shall in any event cease: if any sum owed by Customer to ZOTAC (whether in respect of the Goods or otherwise) is not paid to ZOTAC in accordance with these Conditions;
Should I RMA? How was your RMA experience?
The RGB strip of my RTX 3080 Ti AMP Holo started dying (flickering, incorrect rgb color) thanks to Zotac's superb quality control. I honestly wouldn't even touch Zotac if it wasn't because of the GPU shortage.
RMA process
Just wanted to sty I’m currently in the RMA process and it has been a very smooth process. They asked what was wrong and determined they needed to do testing. They sent me a label I packed it up and sent it in. My card has been determined faulty and now they are just waiting for a new card to sent to me.
Why do I hear so many zotac horror stories? Just bought a white 3080, functionality-wise it should be on par with every other 10gb 3080 right?
Just curious as the title states. Hear alot of horror stories mosty due to the price, but the asus white card looks like an 80 year old mans sneaker so Zotac it is.
Is it OK to daisy chain 8 pin power connector for 3060 amp white
I'm currently have 650W bronze 80+ PUS and it only has 1 PCI-E cable with 2 ports. Since 3060 OC only needs 1 PCI-E power cable can I daisy-chained power cable for power up 3060 amp. No interest in overclocking
Black Screen and No Video Signal - RTX 3080 TRinity OC
Hi, I have the following graphic, and in the last month I have had the bad luck that when I use some heavy rendering program like Blender, 3D Max or Twinmotion, at some point ramdon, the graphic stops giving video and leaves that has no signal, and uninstall the programs that control the rgb of the pc, delete the drivers and install them again to a previous version, use new hdmi and DP cables, and even clean the ram..
