Full Answer
What is 1A Auto’s return policy?
An item must meet one of the following conditions and be returned within 60 days from the date of purchase to be eligible for a return: 1A Auto is not responsible for any damage, labor, return shipping costs, or any other inconveniences incurred. How do I return an item? To return an item, fill out our return form .
What is the warranty on items sold at 1A auto?
1A Auto offers a limited lifetime warranty on most of the items we sell. Some items, such as brakes and windshield wipers, have limited warranties. Warranties are listed with product information for each item on our website. All warranties begin on the date of purchase and apply only to the original purchaser.
How do I get in touch with 1a auto?
For a quick way to get in touch, please fill out our contact form. One of our customer service reps will contact you as soon as possible. We're always searching for great manufacturers to work with us. If you produce high quality auto parts, we'd love to hear from you. Contact us at procurement@1aauto.com for more information.
Can I return an item that has been installed?
An item that has been installed is not eligible to be returned for a refund but may be eligible for a replacement of the original item. For a new replacement item to be covered under warranty, the failed item it is replacing must be returned to 1A Auto within 60 days of receiving return instructions.
Does 1A Auto do returns?
Refunds and Returns. All items sold by 1A Auto come with a 60-day satisfaction guarantee. If for any reason you are not satisfied with a product you purchased, you can fill out our return form to arrange a return.
Is 1A Auto a good company?
1A Auto has a high rate for five star reviews as an elite merchant member of ResellerRatings, where hundreds of customers have reviewed us for fast delivery, great quality, and expert customer service.
What is 1A Auto phone number?
(888) 844-33931A Auto / Customer service
Does 1A Auto sell quality parts?
1A Auto is a leading online aftermarket auto parts retailer that offers a large selection of high quality auto parts, expert US customer support, and fast and free same day shipping.
Is Detroit Axle a good brand?
Detroit Axle has a consumer rating of 1.77 stars from 56 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about Detroit Axle most frequently mention customer service, ball joints and tracking number problems.
Is 1A Auto an American company?
1A Auto is located in Westford, Massachusetts, United States .
How long has 1A Auto been in business?
About 1A Auto - Rick and Mike Green founded 1A Auto in 1999. Since then 1A Auto has become the largest online auto parts retailer. Starting as a fledgling company that sold parts out of a small family garage, 1A Auto has transformed into the high-tech online aftermarket auto parts retailer it is today.
What is RockAuto phone number?
RockAuto is a completely online company. We do not have a customer service phone number to provide assistance over the phone. All of our customer service resources are available 24/7 online! Online self-service ensures consistent quality and keeps our prices low for you!
Is Partsgeek reliable?
PARTSGEEK.COM IS A COMPANY OF FRAUD THERE TO RIP YOU OFF, DO NOT USE THIS WEB SITE EVER.
Is DIY solutions a good brand?
DIY Solutions parts are offered with superior quality, reliability and competitive prices. They're easy to install by DIY enthusiasts who prefer doing their replacement job on their own. DIY Solutions® is your trusted source for high-quality and reliable automotive parts for your pride and joy.
Does 1A Auto ship to Hawaii?
Shipping to Hawaii, Alaska, and US Territories We ship most of our parts to Hawaii, Alaska, and the US Territories. Standard shipping costs are applied at checkout to items available for shipment to these locations.
How long does it take to return a defective car to 1A?
For a new replacement item to be covered under warranty, the failed item it is replacing must be returned to 1A Auto within 60 days of receiving return instructions.
How long does 1A auto guarantee?
All items sold by 1A Auto come with a 60-day satisfaction guarantee. If for any reason you are not satisfied with a product you purchased, you can fill out our return form to arrange a return. After 60 days, a returned item is no longer eligible for a refund.
What happens if an item fails before its warranty expires?
If an item fails during intended use before its warranty expiration, it can be exchanged for a new replacement of the original item. Warranties cover only the cost of the item and do not cover any damage, labor, return shipping costs, or any other inconveniences incurred.
How long does carpet need to rest outside of box?
Since the carpet comes rolled up for easier shipping, it will need to rest outside of the box for at least 24 hours.
How long is 1A warranty?
The part received is incorrect or has defects and has a 1A Auto 60-Day Total Satisfaction Guarantee
Where is the VIN number located?
What is a VIN and where can I find it?#N#The VIN, or Vehicle Identification Number, is a unique serial number located on your vehicle. This 17-digit number encodes information like the country of origin, the year it was built, the engine size, and other types of information. All cars on the road today will have the VIN located on the driver's side dash, visible through the lower windshield outside the vehicle. If this tag is blocked or is not visible, you can also find this number on your vehicle's registration.
Do you have to present warnings before buying a car in California?
As a company that sells auto parts to customers in the state of California , we are required to present the warnings before their purchase.
How long does it take to get a refund from A1 Auto Wrecking?
No refunds are provided unless the defective or bad part is returned within 30 days from the original purchase date. In the event a reorder is made before the return of the first part, A1 Auto Wrecking will require payment for the second part and refund the initial order upon return of defective or bad part.
What is A1 auto wrecking?
A1 Auto Wrecking warrants to the original purchaser that the engine purchased will be free from cracks in the block, free from knocking, excessive oil consumption, and will be subject to the following terms and conditions. The Engine warranty covers the block, heads, and all internal components.
What are the components of an automatic transmission?
The following components of the automatic or manual transmission are covered: torque converter, oil pump, governor, drums, planetaries, sun gear & shell, sprags, shafts, bearings, shift rails, forks, synchronizers. We guarantee transmissions that will shift properly, gears to be good, and bearings to be good.
How long does it take to activate a warranty?
WARRANTY ACTIVATION. Both activations of warranty and engine or transmission installation are required within 15 days from delivery receipt to the shipping address on record.
What is covered under engine warranty?
The Engine warranty covers the block, heads, and all internal components. Components NOT covered under warranty include all bolt-on accessories, wiring, sensors, or ancillary items that may have been inadvertently shipped with the engine.
How long is a 3 year warranty?
The Three Year Warranty option, if available and purchased adds two additional years to the Standard One Year Warranty term. All other terms and considerations remain the same under the One or Three Months Warranty The Warranty must be activated for any of the warranty terms and conditions to be valid and enforceable.
Is A1 auto wrecking covered by warranty?
Any defective parts must be made available for inspection upon A1 Auto Wrecking request. Breakdowns caused by excessive wear and tear for the year and mileage of the vehicle are not covered under this warranty. Breakdowns that occurred while under another warranty of any kind are not covered.
