Other rules associated with the PartsGeek return policy include:
- Keep all RMA numbers organized to accompanying parts as each return has a unique RMA number
- Return individual parts to the correct location as parts are returned to different PartsGeek locations
- Leave all electrical parts unopened and unused as items with broken seals may not be returned
Full Answer
What is parts Geek's return policy?
The Parts Geek website reserves the right at any time after receipt of your order to accept or decline your order for any reason. All sales made through the Parts Geek website are subject to Parts Geek's return policy. For a complete explanation of the return policy, please see Returns in our Help section.
Is partsgeek a good place to buy parts?
This review was chosen algorithmically as the most valued customer feedback. I ordered a part from PartsGeek because the price was much less than my local auto parts store. It took a while to get the part and in the time between order and delivery I was hospitalized.
What is parts Geek's shipping policy for orders?
All orders placed on this site are subject to product availability and will be shipped according to Parts Geek's shipping policies. In the rare event that your order never arrives, notification of lost items must be received within 60 days from receipt of the shipping confirmation e-mail.
How do I get parts Geek coupons?
Go to Giving Assistant's page for Parts Geek and discover the latest coupon codes you can take advantage of while shopping for auto parts and accessories at Parts Geek. Click on the deal or promotion that appeals to you and apply at checkout. How to save money at Parts Geek? Visit Giving Assistant to find money-saving Parts Geek coupons.
Does PartsGeek accept returns?
You should receive your RMA number within one or two days of submission. The RMA must be included in your return, or the part will be deemed non-returnable. There are no exceptions to this rule. If your RMA is not delivered to you by email within five business days, contact PartsGeek for further instruction.
How long do PartsGeek parts take?
Most customers who place their orders with Parts Geek before 3PM EST will now have them shipped on the same business day. Customers will also have the option of choosing ground shipping, 2nd Day, or overnight shipping for their orders.
Is PartsGeek a good brand?
PartsGeek has a consumer rating of 1.36 stars from 927 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about PartsGeek most frequently mention customer service, return shipping and credit card problems. PartsGeek ranks 442nd among Auto Parts sites.
Can you return car parts?
Returns must meet the following criteria, or your Advance Auto Parts return request will be denied: The item has to be in its original packaging and condition. It has to be unopened and uninstalled. It needs to include all the original materials that go with the product.
Does PartsGeek sell OEM parts?
Choose from millions of high-quality genuine, OEM, aftermarket, refurbished, and rebuilt auto parts from trusted manufacturers and suppliers online.
Does PartsGeek have free shipping?
Partsgeek.com offers a 30-day money back guarantee as well as free shipping for all orders.
How good are Rockauto parts?
Overview. Rock Auto Parts has a consumer rating of 2.99 stars from 23 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about Rock Auto Parts most frequently mention customer service problems. Rock Auto Parts ranks 105th among Auto Parts sites.
Is Detroit Axle a good brand?
Detroit Axle has a consumer rating of 1.77 stars from 56 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about Detroit Axle most frequently mention customer service, ball joints and tracking number problems.
What is PartsGeek?
OUR COMPANY We offer new, OEM (Original Equipment Manufacturer) and aftermarket discount auto parts and accessories at wholesale prices to the public. Choose from millions of new, OEM, performance, aftermarket, and rebuilt discount auto parts online from trusted high quality manufacturers.
Can you return opened parts to AutoZone?
To return a product to an AutoZone store, return an item in its original condition and packaging, with receipt, within 90 days of the purchase date to request a refund. Return a defective item within the warranty period. Requests for refunds may be denied if the item has been used or installed.
How long do I have to return something to Advance Auto Parts?
within 45 daysOnline purchases can be returned to any Advance Auto Parts store within 45 days from the date of purchase. Bring original packaging and your receipt, Order Confirmation email or Merchandise Return Form. All refunds will be credited back to you via the same payment method used for your original order.
Can you sell car parts to AutoZone?
'. AutoZone buys car parts such as motor oil, old batteries, gear oil, and oil filters as part of the company's reprocessing program. You will be given a 10$ gift card that you can utilize to buy other car parts.
How good are 1A Auto Parts?
1A Auto has a consumer rating of 3.92 stars from 419 reviews indicating that most customers are generally satisfied with their purchases. Consumers satisfied with 1A Auto most frequently mention great price, quality parts and free shipping. 1A Auto ranks 25th among Auto Parts sites.
How good are Rockauto parts?
Overview. Rock Auto Parts has a consumer rating of 2.99 stars from 23 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about Rock Auto Parts most frequently mention customer service problems. Rock Auto Parts ranks 105th among Auto Parts sites.
Is Detroit Axle a good brand?
Detroit Axle has a consumer rating of 1.77 stars from 56 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about Detroit Axle most frequently mention customer service, ball joints and tracking number problems.
Is Summit Racing good?
Summit Racing has a consumer rating of 1.79 stars from 167 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about Summit Racing most frequently mention customer service, next day and credit card problems.
How old do you have to be to use Parts Geek?
The Parts Geek website is intended for use by individuals 18 years of age or older. The Parts Geek website is not directed for use by children under the age of 18. Users under the age of 18 should get the assistance of a parent or guardian to use this site. You represent that you are at least 18 years old or are visiting the website under ...
What is a part geek cookie?
Partsgeek.com uses "cookies" to collect information. A cookie is a small data file that a website or e-mail may send to your browser, which may then be stored on your hard drive . Our websites and e-mails use cookies to create a more personalized shopping experience for visitors to our site.
How old do you have to be to collect personal information from a website?
We will not knowingly or intentionally collect personal information online from children under the age of 18.
What is prohibited on a website?
Tampering with the site, misrepresenting the identity of a user, or conducting fraudulent activities on the site are prohibited.
Does Parts Geek give warranties?
No oral advice or written information given by Parts Geek or its Associates shall create a warranty. Some states do not allow the exclusion or limitation of certain warranties, so the above limitation or exclusion may not apply to you. Under no circumstances shall Parts Geek or its Associates be liable for any direct, indirect, incidental, ...
Can you cancel your Parts Geek account?
Parts Geek may, in its sole discretion, terminate your account or your use of the Parts Geek website at anytime. You are personally liable for any orders that you place or charges that you incur prior to termination. Parts Geek reserves the right to change, suspend or discontinue all or any aspects of the Parts Geek website at any time without prior notice.
Does Parts Geek have a return policy?
All sales made through the Parts Geek website are subject to Parts Geek's return policy. For a complete explanation of the return policy, please see Returns in our Help section.
Why does GetHuman Write How-to Guides for Partsgeek.com Problems?
GetHuman has been working for over 10 years on sourcing information about big organizations like Partsgeek.com in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How do I return an order to Partsgeek.com? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.
What is the help desk on Parts Geek?
On the help desk, you can interact with other Parts Geek users. If you cannot find a conversation that addresses your needs as you would like, you may start a new conversation.
What is a part geek?
Parts Geek is one of the most popular online stores for auto parts. The prices are competitive and you can find just about any auto part that you need. The online warehouse has millions of refurbished, aftermarket, and import auto parts and accessories. The store has the same name-brand automotive items that you can find from your local store.
How long do you have to return a part geek?
If you are certain that you qualify for a return, you must return the product within 30 days of purchase. The process is simple and you will be given an RMA number as soon as you submit your return ticket. Payments to Parts Geek may be completed through major credit cards in the United States.
What time do you call Parts Geek?
You may call Parts Geek from Monday to Friday between 9 am and 6 pm. On Saturday you should call between 9 am and 3 pm EST. When you are connected with an agent, you should speak to them politely and explain why you are seeking their help.
What credit cards do you use to pay for parts geek?
Payments to Parts Geek may be completed through major credit cards in the United States. The accepted cards are American Express, Discover Card, MasterCard, and Visa. There are lots of ways to contact Parts Geek if you need help returning your order. The best way to contact them is over the phone.
How old do you have to be to use PartsGeek?
The website is available for use by adults of at least 18 years in age. It is not directed for use by children. If a user is under the age of 18, they should seek the help of a parent. If you are not happy with your order from Partsgeek.com, you can return it.
How long does it take for a refund to show up on a credit card?
Some refunds may take longer. Credit card refunds may take up to 2-5 business days to show up on your statement AFTER we process the credit. This is beyond our control. All refunds are applied in the same manner you paid (e.g., if you paid with a check, you will receive a check refund). You should receive an e-mail the day your refund is processed.
How long does it take to get a refund for a rejected order?
Refunds for refused orders usually take longer than normal. (Sometimes up to 1 to 3 weeks)
How long does it take to get a package back from a shipper?
If you still cannot locate the package, you will have to call the shipping company, and they should send the driver back out to your residence within 24 hours. If the driver cannot locate the package, a claim will be initiated with the shipping company. Claims take approximately 30 days to settle.
How long does it take to get a tracking number?
Tracking numbers are usually available within 2 to 3 BUSINESS DAYS after placing your order. (On some orders it may take longer than 3 days) All tracking numbers are e-mailed to the e-mail address you provided at the point of sale. You can also track your order here by providing your order number and email address.
What to do if your package arrives damaged?
If your order arrives damaged or opened, immediately tell the driver that you are refusing the package due to damage. Do NOT accept the package. If a damaged or opened package has been left in your absence, you will have to contact the shipping company. You have 24 hours to notify us that you received a damaged product. We will not accept responsibility for any damaged claims after 24 hours. No exceptions.
Where is Parts Geek located?
Our corporate office is located in Doylestown, PA 18902. (PLEASE NOTE: We do not offer walk in service at this location and DO NOT ACCEPT RETURNS HERE) We pride ourselves in providing the best customer service on the Internet.
Can Parts Geek cancel an order?
Parts Geek, LLC shall have the right to refuse or cancel any such orders whether or not the order has been confirmed.
1. Is Parts Geek Legit?
Parts Geek is a legit business that has been operating as an online marketplace for discounted auto parts since 2008.
3. Does Parts Geek Sell OEM Parts?
According to its website, Parts Geek sells genuine, high-quality OEM parts, along with aftermarket products that aren’t made by the original manufacturer, but at a lower price.
4. Can You Return Parts to Parts Geek?
You can return parts to Parts Geek – they offer a “hassle-free” 30-day returns policy.
5. Does Parts Geek Ship to Canada?
Parts Geek does not ship outside the U.S.A., which means that Canadians will have to find another website when searching for discounted auto parts.
6. Does Parts Geek Ship to Hawaii?
Parts Geek’s website states that they can ship some products by air freight to Hawaii, but it doesn’t offer any further information.
7. Is Parts Geek Worth It?
Parts Geek is worth it if you only care about getting the cheapest part and don’t mind sacrificing customer service and a smooth returns process.
8. Who Does Parts Geek Use for Shipping?
If you would like to know who Parts Geek uses for shipping, we advise contacting the company as we were unable to find a reliable answer to this question.
How long is PartsGeek's money back guarantee?
If you have any complaints about the product you receive, PartsGeek.com promises a 30 Day Money Back Guarantee.
How Does it Work?
Online since the year 2002, PartsGeek.com claims that their online catalog contains over ten million different auto parts – often the same brands and same quality that you will find from your auto dealer or local auto parts store – at up to 80% off the retail price.
Does Parts Geek have a return policy?
Parts Geek has a 30 day NO EXCLUSIONS return policy for parts and cores. If you are not working on cars everyday, expect to loose money. Their customer service is absolutely frustrating and rude without any people skills so while you are escalating in anger, they are putting you on having funny side conversations. When you try to escalate a matter to a manager, you are put on hold for an hour until you give up. Buyer BEWARE.
Does Partsgeek have interest in servicing their customers?
Partsgeek has no interest in servicing their customer, or improving service. I have four e-mails from CS stating as much.
Can you get a refund if you send a defective Frontier?
no refund if THEY send you the wrong or defective part. Not according to the law. "Not as described" shows it's fraud. Don't take their lies, cancel the payment and make them send you a return label but cancel your purchase within 15 days of receipt. Customer service was a joke, tried to blame me for a wrong order-- Frontier only comes in 1 tow capacity. They wanted me to prove it at my expense, wrong again. I can send them the dealer info but they can get it on line too-- "tow capacity 5000# (ONLY)
How to use Parts Geek coupon?
First, select all of the parts you need and add them to your shopping cart. When you've finished shopping, click on the "view cart" tab on the top right of your screen to take a look at your purchases and make sure everything is as it should be. When you're satisfied with your order, you can enter your promotional or coupon code in the clearly labeled box on the bottom left of your screen. Just type in the code and click the button to apply it. When you do, your cart will reload to reflect your savings, which will be clearly labeled and listed in the breakdown of your order total so you can see exactly what you saved.
When will Parts Geek Cyber Monday start?
Yes, we are eagerly waiting for the Parts Geek Cyber Monday Deals that will start on Mon Nov 29 2021 with many items available in the discounted Cyber Monday sale.
How long does it take to return a Parts Geek?
Parts Geek offers 30-day return policy. You can return the product within 30 days of delivery with a valid RMA number.
Frequently Asked Questions
- How do I contact you?
For all customer service issues fill out the form above. To place an order call 1-800-541-9352 - How Do I Track My Package?
Tracking numbers are usuallyavailable within 2 to 3 BUSINESS DAYS afterplacing your order. (On some orders it may take longer than 3 days)All tracking numbers are e-mailed to the e-mail address you providedat the point of sale. You can also track your orderhereby providingyour ord…
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- In the event a product is listed at an incorrect price or image due to typographicalerror or error in pricing or catalog information received from our suppliers, Parts Geek, LLCshall have the right to refuse or cancel any orders placed for product listed at theincorrect price. Parts Geek, LLC shall have the right to refuse or cancel any such orders...
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- All information, services, products, and materials contained in this site,including text, graphics, and links, are provided on an "as is" basis withno warranty. To the maximum extent permitted by law, Parts Geek, LLC,disclaims all representations and warranties, express or implied, with respectto such information, services, products, and materials, including but notlimited to warran…
Order Acceptance
- The receipt of an e-mail order confirmation does not constitute the acceptanceof an order or a confirmation of an offer to sell. Parts Geek, LLC, reservesthe right, without prior notification, to limit the order quantity on any itemand/or refuse service to any customer. Verification of information may berequired prior to the acceptance of any order.
Limitation on Liability
- Parts Geek, LLC, will not be liable for any direct, indirect, special,punitive, incidental, exemplary or consequential damages, or any damageswhatsoever, even if Parts Geek, LLC, has been previously advised of thepossibility of such damages, whether in an action under contract, negligence,or any other theory, arising out of or in connection with the use,inability to use, or performance of the in…