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acorn stairlift return policy

by Ignacio Bauch Published 3 years ago Updated 2 years ago
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As stated in the original contract of sale, as manufacturers of stairlifts

Stairlift

A stair lift is a mechanical device for lifting people up and down stairs. For sufficiently wide stairs, a rail is mounted to the treads of the stairs. A chair or lifting platform is attached to the rail. A person gets onto the chair or platform and is lifted up or down the stairs by the chair which moves along t…

, Acorn Stairlifts

Stairlift

A stair lift is a mechanical device for lifting people up and down stairs. For sufficiently wide stairs, a rail is mounted to the treads of the stairs. A chair or lifting platform is attached to the rail. A person gets onto the chair or platform and is lifted up or down the stairs by the chair which moves along t…

do not buy back unwanted stairlifts. However, we do have a well-developed scheme for customers like yourself, whose stairlift is no longer required. We aim to guide and assist you through the process of selling your used stairlift privately.

Acorn do not buy back unwanted stairlift. We do have a well-developed scheme for customers, whose stairlift is no longer required. We aim to guide and assist you through the process of selling your lift privately. This method could give you the best return for your stairlift.

Full Answer

Why won’t my Acorn stair lift charge?

The Acorn lift operates with the use of two stairlift batteries. There are many reasons these batteries can stop working and won’t charge. The batteries are internal and should only be serviced or replaced by experienced stair lift technicians that are familiar with the Acorn stairlift.

What are the codes for the Acorn stair lifts?

Here are the most common codes for the Acorn 120 and 130 stair lifts. C1- This code is normal, it’s to let you know the batteries are charging.

Why buy an extended warranty on your stairlifts?

Our extended warranties provide you with the complete peace of mind from Acorn stairlifts, the people that know your lift the best. As stated in the original contract of sale, as manufacturers of stairlifts, we do not buy back unwanted stairlifts. We do have a well-developed scheme for customers like yourself, whose stairlift is no longer required.

What if there is a problem with my stairlift?

If, in the unlikely event there is a problem with your lift, our dedicated help desk is just a phone call away. Our extended warranties provide you with the complete peace of mind from Acorn stairlifts, the people that know your lift the best.

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Do companies buy back stairlifts?

FACT: Most companies do NOT buy back stairlifts.

What is the warranty on an Acorn stairlift?

Every new Acorn Stairlift comes with a comprehensive 12-month manufacturer's warranty as standard, beginning from the date on which your stairlift is installed.

Can an Acorn Stairlift be reversed?

Curved stairlifts can be reversed around corners. For this to happen, the tracks must be designed to follow the exact configuration of the staircase and any landings. Once installed, the seat will move in different directions along the curved track. Straight stairlifts, on the other hand, cannot go around corners.

Is Acorn stairlifts still trading?

The company is now a multinational business with a turnover of £135m. An Acorn Stairlift is installed somewhere in the world every 9 minutes (24 hours x 365 days).

Is Acorn Stairlifts a good company?

The Better Business Bureau (BBB) gives Acorn Stairlifts an “A+” rating and has accredited the company since 2003. Acorn has a 4.8 out of 5-star consumer rating on the BBB website with 1,070 reviews.

Who owns Acorn Stairlifts?

John JakesJohn Jakes, 60, founded Acorn Mobility Services nearly 25 years ago, initially to repair broken or secondhand models. He began making his own products only after spare parts became difficult to find. His Bradford-based venture is thriving thanks to the “grey pound” and longer life expectancy.

What can I do with an unwanted stairlift?

Due to the many complicated parts that make up a stairlift (the batteries, cables, tracks, seat, plastic parts, and metal parts), they should always only be disposed of by professionals at a legal recycling plant.

How easy is it to remove a stairlift?

Removing a stairlift should only be done by a professional. Most removals only take a couple of hours, and you can usually book a pre-arranged time to make things easier. There are also alternative options for removing your stairlift.

How long does it take to install an Acorn stairlift?

1 to 2 hoursTypically an Acorn stairlift takes 1 to 2 hours to install, with more complex installations taking 4 to 5 hours. After installation the Engineer will guide you though the easy controls of an Acorn stairlift.

What is the best stairlift?

The 5 Best Stair Lift Companies of 2022Best Budget: AmeriGlide.Best Space-Saving Straight Stair Lift: Bruno's Elan.Best Space-Saving Curved Stair Lift: Bruno's Elite Curved Stair Lift.Best Outdoor Straight Stair Lift: Stannah.Best Indoor Straight Stair Lift: Handicare 1000.

What is the best stairlift?

The 5 Best Stair Lift Companies of 2022Best Budget: AmeriGlide.Best Space-Saving Straight Stair Lift: Bruno's Elan.Best Space-Saving Curved Stair Lift: Bruno's Elite Curved Stair Lift.Best Outdoor Straight Stair Lift: Stannah.Best Indoor Straight Stair Lift: Handicare 1000.

What is the cost of Acorn stairlift?

between $2500 and $5000A straight stairlift cost you between $2500 and $5000. Acorn stairlift price may be a bit cheaper but you are ultimately getting an inferior product. Search Acorn stairlift reviews and see for yourself. If you were to choose straight stairlifts that cost $3500, you would be sure of standard features.

How do you reset an acorn chair lift?

To reset, turn the power switch off (located on the stairlift) for 30 seconds (see page 16). Batteries low (17 volts or less) re charge batteries. Try a reset. If this does not clear the display and the lift fails to operate, call your ACORN representative for further instructions.

How do you fit an Acorn stairlift?

0:121:24The Installation Process of an Acorn Stairlift - YouTubeYouTubeStart of suggested clipEnd of suggested clipThe Installer will then come to your home at a time convenient to you to carry out the installation.MoreThe Installer will then come to your home at a time convenient to you to carry out the installation. They will fit the starless for you and as our stair lifts are fitted to your stairs.

Are Stairlifts Safe?

Stairlifts are extremely safe, when installed by professionally competent persons. Acorn stairlifts are manufactured to the highest standard and al...

Can a stairlift be shortened?

Most Acorn stairlifts can be shortened, but this must be carried out by an Acorn approved Engineer, this will ensure safety and continued reliabili...

Can stairlifts go around corners?

Stairlifts can go round corners. Stairlifts can be fitted to most stair configurations, speak to Acorn who can professionally advise the best solut...

Do stairlifts use a lot of electricity?

An Acorn stairlift doesn't use a lot of electricity and typically uses the same amount of electricity as a small television on stand by (Might add...

How do I choose a Stairlift?

Different models of stairlifts suit each persons needs, Acorn can assess your personal needs ensuring the right stairlift is fitted, this includes...

How do stairlifts work?

Your Acorn stairlift has been designed and manufactured to travel on a single rail track that is mounted to your staircase. This can be moved by a...

How fast does a stairlift go?

A stairlift's speed is quite slow, traveling up to a maximum rated speed of 0.15 meters per second (0.34 mph) this ensures a safe, comfortable ride.

How long does it take to install a stairlift?

Typically an Acorn stairlift takes 1 to 2 hours to install, with more complex installations taking 4 to 5 hours. After installation, the Engineer w...

How much are stairlifts?

The price of an Acorn Stairlift all depends on your own personal requirements and the configuration of your staircase. Each stairlift is tailor-mad...

How much weight can a stairlift hold?

Acorn stairlifts can hold up to 350lb.

How to contact Acorn Stairlifts?

If you have a question that isn't answered here, please contact us or call one of our friendly and experienced advisors on Call Toll-FREE: 1-866-873-6574

Can children use acorn lifts?

Stairlifts are primarily used by people unable to get up and down the stairs. They can be used by people of all ages. Here at Acorn we also have the option for children to use our lifts . In these cases, a 5 point harness can be installed in replacement of the normal lap belt.

What is the code for a stair lift that is not charging?

C9- Battery fault charger is connected but not charging. A1- Stair lift is beeping, the lift is not parked on a charging station. The A1 code is telling you the lift is not charging. Move the lift to a charging point. If the lift doesn’t stop beeping check the power supply.

What does it mean when a stair lift stops working?

Stair lifts have many features to keep you safe and operational at the same time. If your lift stops working the codes on your lift can tell you what the problem is. It is important to note the codes flash in a sequence of a letter then a number. Here are the most common codes for the Acorn 120 and 130 stair lifts.

What is the normal code for a lift?

Normal operating codes. A2- This is a normal code when the lift is traveling up with the armrest switch. A3- Is also normal and should be on when the lift is traveling down using the armrest switch. A4- Normal and the same as A2, lift traveling in the up direction but is shown when using the remote control.

Does Acorn lift charge batteries?

All Acorn lifts run off the batteries, the household power is supplied to charge these batteries. It’s normal for the C1 AND C4 codes to alternate while charging. The lift can flash C1 then C4 and back to C1 while in battery charge mode. C5- The charger is connected but not charging.

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